The Complete Guide To Food Delivery App Development – 2023
Food delivery applications are a new luxury added to our day-to-day life. With profiling smartphone users, cheap internet access, and IT enforcement in the sector, this business model is now expanding and untapping different dimensions. These applications do not only deliver delicious food but also offer outstanding services, offers, convenience, and on-demand satisfaction.
Online food order and delivery mechanisms have changed today’s people’s day-to-day life drastically. By removing the burden of preparing for and cooking food last minute, food delivery apps allow people to focus on what matters most to them. A necessity for people living in urban areas, food delivery apps are also becoming mainstream in tier 2 and tier 3 cities with continuous innovation.
Did you know that food-delivering apps such as DoorDash supported an estimated $78 billion in economic activity in the U.S. and $15.7 billion in tax revenues in 2022?
So much is the popularity of online food delivery apps that a statista report shows that the popular food delivery app “DoorDash” attained more than 22 million downloads and became the most downloaded food delivery app in the United States in 2022
Revenues of the online food delivery market worldwide from 2017 to 2027 by segment(in trillion U.S. dollars)
Not just DoorDash, there are also other online food delivery apps such as Uber Eats, Postmates, and Taco Bell that are enhancing user experience daily and satisfying user’s quench for on-demand food needs.
Right from ordering food from a wide list of menus and restaurants, some applications have also launched a feature to book a seat in advance in a restaurant, even on discount for that special lunch or dinner time to facilitate the convenience and social gatherings people are expecting in a post-pandemic environment.
No wonder, with the success of these applications, Statista also claimed that the market is forecasted to grow even further, edging close to the 400-billion mark by 2027, as both the online grocery and meal delivery segments continue their upward climb in the United States.
Henceforth, it’s no surprise that food delivery app development has become a popular choice among entrepreneurs looking to enter into the business realm and also among popular brands looking to add new revenue streams into their buckets.
Developing a food delivery app requires a well-thought-out process that involves ideation, research, design, development, and launch. From conceptualizing the idea to launching the app, every step of the process is crucial in determining the success of the app. In this article, we’ll take a closer look at the process of food delivery app development, outlining the key steps involved in creating a successful app, deep dive into some must-have features, and get a brief of how much an on-demand food delivery app development cost that meets the needs of both business owners and customers alike.
Choose Right Approch For Food Delivery App Development Model: Hybrid Vs Native
Developing an online solution that addresses business needs digitally is a challenging feat. The same principles apply when you want to build a food delivery app. Once you complete all the groundwork related to your food delivery app business model, you need to turn and select the most appropriate options to begin your food app development journey. You can support your food delivery app development business idea with technological solutions that can be implemented through methods such as hybrid app development and native app development.
Both hybrid and native app development processes have their advantages and disadvantages. Let’s discuss them in detail so that you can make better decisions for your mobile app development.
Food Delivery App Development: Pros And Cons Of Hybrid Model
Cost-effective: Since hybrid apps can be developed for multiple platforms using a single codebase, it reduces the overall development cost compared to native app development. It eliminates the need for separate teams to develop apps for different platforms.
Faster development: Hybrid apps leverage existing web technologies and frameworks, making the development process faster compared to building apps from scratch for each platform. This can help businesses launch their apps in a shorter timeframe.
Easy maintenance: Updates and bug fixes can be implemented more efficiently in hybrid app development as changes made to the codebase reflect across all platforms simultaneously. This simplifies the maintenance process and ensures a consistent user experience.
Performance limitations: Hybrid apps rely on web technologies wrapped in a native container, which can result in slower performance compared to native apps. Performance-intensive tasks like graphics rendering or complex animations may be less efficient in hybrid apps.
Limited access to device features: Hybrid apps may face limitations in accessing certain device features and APIs compared to native apps. This can impact functionality and user experience, especially when dealing with advanced features like sensors, cameras, or Bluetooth.
User experience trade-offs: Hybrid apps often struggle to provide the same level of native app experience due to the constraints of web technologies. The UI/UX may feel less smooth and responsive, leading to a less polished and immersive user experience.
Food Delivery App Development: Pros And Cons Of Native Model
Enhanced performance: Native apps are built specifically for a particular platform, leveraging native programming languages (Swift for iOS, Java/Kotlin for Android) and frameworks. This results in optimal performance and allows developers to take full advantage of the platform’s capabilities.
Access to device features: Native apps have direct access to the device’s hardware and software features, providing more opportunities to create rich and interactive experiences. Developers can leverage features like cameras, GPS, accelerometers, and more to build powerful apps.
Superior user experience: Native apps can provide a seamless and intuitive user experience by conforming to the platform’s design guidelines and best practices. This results in a familiar and native feel, making users more comfortable and engaged with the app.
Improved security: Native app development allows for tighter integration with platform-specific security measures and protocols. This enhances the overall security and protects user data from potential vulnerabilities.
Higher development cost: Native app development often requires separate teams and skill sets for each platform. This increases development costs as businesses need to invest in specialized resources for iOS and Android separately.
Longer development time: Developing native apps for different platforms can take longer compared to hybrid apps since the codebase needs to be written from scratch for each platform. This can delay the time to market for the app.
Maintenance complexity: Maintaining multiple codebases for different platforms can be challenging and time-consuming. Any updates or bug fixes need to be implemented separately for each platform, which increases the maintenance effort.
Limited cross-platform compatibility: Native apps are platform-specific, meaning separate codebases are required for each platform. This limits cross-platform compatibility, and businesses need to allocate additional resources if they want to target multiple platforms.
The Process Of Food Delivery App Development
Food delivery app development services focus on a well-thought-out plan and a team of experienced developers and designers. The app should be based on a unique idea that solves a real problem and meets the needs of customers and business owners alike. By following the below-outlined steps, you can create a successful food delivery app that meets the needs of the market and stands out from the competition.
Understanding The Market And Identifying The Problem
Developing a food delivery app requires a deep understanding of the market and the problems that customers and businesses face. The first step in the process is to conduct thorough research to identify the gaps in the market that your app can fill. This involves analyzing the competition and understanding their strengths and weaknesses. You should also gather data on customer behavior and preferences to identify the features that customers value the most.
Once you have identified the gaps in the market, you can start brainstorming ideas to build your food delivery app. The idea should solve a real problem that customers face and be unique enough to stand out from the competition. You should also consider the business model and revenue streams that will make the app profitable.
After you have identified the problem, you should create a detailed user persona to understand your target audience. This will help you create a user journey that aligns with their needs and preferences. The user journey should be intuitive and easy to navigate, ensuring that customers can quickly and easily place an order.
With a deep understanding of the market, the next step is to create a concept for your food delivery app. This involves defining the app’s core features and functionalities and mapping out the user journey.
The app concept should be based on the problem you identified earlier and should be unique enough to differentiate it from the competition. You should also consider the app’s branding and visual identity, ensuring that it aligns with your target audience’s preferences.
The user journey should be intuitive and easy to navigate, ensuring that customers can quickly and easily place an order. To get a better understanding of defining the user journey for a mobile application, you can discuss your challenges with a mobile app design company.
They will help you identify and consider the user interface (UI) and user experience (UX) design, ensuring that the app is visually appealing and easy to use. The design should be consistent across all screens and should align with the app’s branding and visual identity.
Developing And Testing The App
With the app’s design finalized, the next step is to start development. This involves coding the app’s functionality and integrating all the required features. The app should be optimized for performance, ensuring that it loads quickly and runs smoothly.
You can begin food delivery app development with MVP products. An experienced MVP development company can build your application with minimal features and functionality that you can text within the market with real users. Based on their feedback, you can further optimize your app for better user acceptance and experience.
As the app is being developed, it should be regularly tested by a reliable Software Testing Company to identify any bugs or issues. Testing should be done on different devices and operating systems to ensure that the app is accessible to a wide range of customers. You should also conduct user testing to gather feedback on the app’s functionality and user experience.
Don’t forget to optimize your food delivery app with the best practices that Play stores recommend. It will allow your app to get a higher ranking in the app store. The app store also recommends well-developed and user-focused apps on their play store; henceforth, your application could have better visibility in Play stores.
Integrating Payment And Delivery Systems
An essential feature to create delivery app is the payment and delivery systems. The payment system should be secure, easy to use, and support multiple payment options. The delivery system should be efficient and reliable, ensuring that orders are delivered on time and in good condition.
Integrating the payment and delivery systems involves working with third-party providers to ensure that the app’s functionality is seamless. You should also consider the legal and regulatory requirements for processing payments and delivering food.
Launching The App And Marketing Strategies
Once the app has been developed and tested and the payment and delivery systems have been integrated, the next step is to launch the app. The launch should be well-planned and executed, ensuring that the app is introduced to the market in the best possible way.
Marketing strategies should be developed to promote the app and reach the target audience. This involves creating a marketing plan that includes social media, search engine marketing (SEM), paid advertising, and public relations. You should also consider influencer marketing and referral programs to encourage customers to download and use the app.
Managing And Updating The App
After the app has been launched, it should be regularly monitored and updated to ensure that it remains relevant and meets the needs of customers. You should regularly collect feedback from customers to identify areas for improvement and new features that could be added.
Updates should be regularly released to fix bugs and improve the app’s functionality. The app should also be regularly optimized for SEO and social media to improve its visibility and reach.
List Of Essential Features For Your Food Delivery App Development
Nearby restaurant locator
Categorized food options based on cuisine choices
Order customization through special instructions
Online payment option with multiple payment modes
Order status tracker
One page checkout
The above features basically define a user experience for the person ordering the food from the application. But it’s not just the only user of the application that makes orders through the app, a food delivery app also accommodates the convenience of fulfilling online orders for restaurants and delivery partners.
Essentially, these applications have four types of users. First, a panel for a consumer. Second, a panel for restaurants. Third, a panel for delivery partners. Fourth, an admin panel or a panel for application/platform owners. Therefore, we can categorize app features in every head, such as:
Food Delivery App Development: User Panel Features
After successfully installing the online food-delivery app from the Google Play Store or Apple App Store, customers are required to provide the necessary details in order to place their food orders from the app. And to allow them to do so, you require to develop the following features in the user panel.
Login: Users have the option to either manually enter their email address and password or conveniently log in through various social media platforms like Facebook, Instagram, and Gmail. Alternatively, they can choose to receive a one-time password (OTP) confirmation on their mobile number for a quick login process.
Location: While users are presented with a list of nearby restaurant options, they can also explore the map to select their preferred restaurants or locations.
Homepage: The homepage, also known as the user’s dashboard, contains comprehensive information about each restaurant. To avoid overwhelming users with excessive information, apps like Uber Eats and Postmates display essential details in a well-organized manner.
Menu: The menu is a critical feature of on-demand food-delivery apps. Once a user selects a restaurant, they will be shown a menu comprising a variety of food options along with images, user reviews, estimated delivery time, contact number, and more.
Food-Delivery Pickup Location: Users have the flexibility to enable GPS for automatic address recognition, manually input their address, or directly set their pickup location on the map.
Shortlisted Items: This section allows users to create a shortlist of food items that can be modified before finalizing the order. By tapping the increase and decrease buttons next to the food picture, users can adjust the quantity. The overall cost of the order, inclusive of transparently displayed taxes, is dynamically updated as items are added or removed from the cart.
Payment Modes: Once the items have been finalized, the next step is to proceed with the payment. Users are presented with various payment options, such as debit card/credit card, net banking, cash on delivery, or available payment gateways. Confirmation of the order is sought on this page.
Feedback And User Reviews: Before placing an order, users can access user reviews and feedback to make informed decisions.
Offers, Discounts, And Deals: The restaurant owners regularly update users through push notifications regarding ongoing discounts and offers on their food items.
Contact Information: Detailed contact information, including the restaurant’s contact number and address, is provided to users for the restaurant they have placed their order from.
Track Your Order: Users can conveniently track their order in real-time and access information such as estimated arrival time, along with the option to make a one-tap call if needed.
Search: The search feature is essential for on demand app development for food delivery and is typically located at the top of the home screen or user’s dashboard. Users can easily search for their favorite restaurants or specific food items they wish to order.
Refine Search: Users have the ability to filter their food item search based on delivery time, reviews, prices, offers, and discounts.
Food Delivery App Development: Restaurant Panel Features
Although restaurant owners need to follow a similar login and registration process within the app, they are required to provide additional documentation to verify the authenticity of their business.
Dashboard: Upon setting up their account, restaurant owners are directed to their homepage or dashboard. This page allows them to track the number of received, pending, and completed orders. They can access detailed information about each order, including its specific details.
Summary Of Confirmed Or Declined Orders: This feature holds significant importance within the restaurant panel of food-delivery apps. It enables users to cancel their orders if they experience delays, which can leave a negative impression on the restaurant. To address this issue, owners have the option to decline orders that they cannot fulfill, such as when they don’t provide home delivery or have a particular food item unavailable, based on their feasibility.
Account Management: Each restaurant has the freedom to manage its app account according to its preferences. They can upload pictures of their restaurant, its name, logo, food images, minimum order quantity, delivery charges (if applicable), and operating hours. Additionally, they can showcase ongoing offers and discounts.
Payment: In this section, owners can provide users with payment options such as direct transfer to the owner’s account, PayPal, or wallet integration.
Food Delivery App Development: Partner Panel Features
Unlike the other two panels, the delivery panel also requires a quick login and registration process. The delivery panel application comprises the following features:
Login: Delivery personnel receive their login credentials from the Admin to begin using the application.
Order Request: When a customer places an order, it is automatically assigned to the delivery personnel along with essential details such as the customer’s name, delivery address, and order ID.
Food Order Delivery: This section enables the restaurant owners and customers to track the status of the order on their respective screens. They can monitor whether the order is en route or has been delivered by the delivery personnel.
Order History: Delivery personnel can review their delivery history, including orders they have successfully completed and those that are still pending.
Cash On Delivery: The delivery personnel can collect cash on delivery from the customer and must submit the amount to the restaurant owner.
Payment Via Wallet/Offline: The Admin pays the delivery personnel on a monthly or weekly basis for their food deliveries. The payment can be received either in the form of an eWallet or directly into their bank account.
GPS Tracking: Delivery personnel are equipped with a GPS device integrated into their vehicle or phone. This allows customers to easily track the status and location of their food order.
Google Map Navigation: Delivery personnel utilizes Google Navigation to accurately navigate to the exact location of the food order delivery.
Food Delivery App Development: Admin Panel Features
An admin panel usually refers to the person who owns the application or platform. This panel is the most important one as the admin can track the well-being of the business, implement and integrate new business functionalities, improve user experience, and others. Top features usually include in the admin panel besides having access to the other three panels include:
Data Control: With the help of a dashboard, an admin can look at and control all the data that is taking place within the application. Be it a user list, active users, add new users, or may edit/remove users. This panel also comprises all the details and the number of listed cinemas, movies, total booking, total earnings, and so much more. From this place, an admin can also manage shows and venues.
Add/Block Feature: Just like the option to manage user profiles and choose to add/delete/edit users. Add/Block Feature allows admin to manage offers provided. He/she can add/delete/block/edit features such as promo codes, coupons, etc.
Usage Analytics: This feature allows the admin to look over the real-time actions of the user’s search journeys. The rich usage analytics help admin in the following way:
Understanding user behavior that gives admin context to improve the user adoption
Observe content requirements if gaps are available
Keep an eye on the best content and optimize the relevance of search results for more capabilities
It helps the admin collect, analyze, present, and visualize data for increased user engagement, product life-cycle, and more.
Technologies Used To Develop An On-Demand Food Delivery App
Everyone who wishes to have an on demand food delivery app would like to know the technologies used behind highly-successful apps such as DoorDash and Uber Eats. Here is a list of technologies to narrow down your list of options.
iOS Development Technology
iOS SDK, Swift
Android Development Technology
Android SDK, Java & Kotlin
Hybrid App Development
Backend and Admin Panel
Amazon AWS, Azure, Google
Braintree, Paypal, Stripe
Google Analytics, Mixpanel
Google Places APIs
Monetization Strategies Of Food Delivery App
If you are stepping into entrepreneurship for the first time with food delivery app development, you might want to know how you will make money or profit from the online business. The question could be in the mind of many; therefore, now we will explore the topic of monetization, as it is the right moment to delve into it. Monetization is one of the crucial factors of the food delivery app business model. It’s important to understand that food delivery app owners have multiple avenues to generate revenue, and typically, they employ a combination (or sometimes all) of the four methods we describe further on.
Charging for deliveries serves as a primary method for app providers to generate revenue. However, this applies specifically to those whose business model encompasses managing both orders and deliveries, such as Uber Eats or DoorDash. We will discuss the implications of each of these options in more detail later.
Essentially, this involves the customer paying a fee for the delivery of their food. Some platforms employ a fixed rate, while others adjust the charge based on the distance the driver needs to travel.
Delivery charges are beneficial for establishing a consistent income stream, but they are typically insufficient to sustain a business on its own. Therefore, most successful delivery services combine this monetization strategy with others.
Another commonly employed approach to monetize delivery apps is by imposing commissions on restaurants for each order processed through the platform. Well-known market leaders like DoorDash often charge commissions of up to 30%. As a result, this strategy generates a significant portion of income.
Nevertheless, as previously mentioned, there are ongoing policy-level discussions in the United States regarding the limitation of commissions. It is essential to remain vigilant and continuously stay updated on this topic.
Some owners of delivery apps also incorporate advertising into their platforms to generate additional income. In this scenario, restaurants have the option to pay for prominent placement in search results or to be featured on the platform. This helps them attract more customers.
However, as a food delivery app owner, it is crucial to exercise control over the advertisements displayed to avoid chaos and prevent restaurants with poor customer feedback from reaching the top positions. As you can imagine, this situation could frustrate users and prompt them to switch to other service providers. Therefore, it is important to only allow ads from venues with positive reviews that will enhance your organization’s reputation.
Lastly, you may also contemplate the implementation of subscriptions as a means to generate additional revenue and offer increased flexibility to your users. Essentially, subscriptions enable users to pay a set monthly fee and enjoy unlimited free deliveries from eligible restaurants for orders surpassing a specific threshold.
This option can be particularly appealing to users who frequently place orders while simultaneously providing you with a stable and predictable income stream that encourages larger order sizes. Consequently, this can enhance your earnings from commissions as well.
Factors Influence The Overall Cost Of Food Delivery App Development
Food delivery app development cost varies from platform to platform. iOS and Android are the leading app development platforms. Still, android app development costs more than iOS, as an app needs to be tested against many devices.
App Design: The level of UI and UX also influences the cost of developing food delivery mobile app development. An excellent UI and UX yield many tangible benefits for the app in the long run.
Developers: Developer’s geographic location and the level of expertise and experience also add to development cost.
Mobile Wallet: Online food delivery app development service means online payment processing and transfers, meaning integration of a number of payment methods/getaways. Coupon codes, loyalty points, wallet limit, and PoS (Point of Sale) are other significant payment media apart from credit/debit cards, PayPal, Amazon Pay, and alike bank accounts. Integrating payment modes and methods are yet other factors that influence the cost of food app development.
How Much Does Food Delivery App Development Cost?
On average, a basic food delivery app with essential features can cost anywhere from $20,000 to $50,000. However, if you require more advanced functionalities such as real-time order tracking, in-app chat support, loyalty programs, and restaurant management systems, the cost can range from $50,000 to $100,000 or more.
It’s important to note that these figures are just estimates, and the actual cost can differ based on your specific requirements and the development company you choose to work with. To get an accurate cost estimate, it is highly recommended to connect with software development companies and discuss your project in detail.
After having an idea of the scope of the project and the complexity of the business logic, you will be able to collect the right cost estimate to build a food delivery app.
How Can Successive Help For Food Delivery App Development?
Hiring an experienced software and mobile app development company such as Successive Digital can greatly benefit the development of a food delivery app. Our technical expertise ensures the app is built using the latest technologies and programming languages, resulting in a robust and efficient solution. We can customize the app to align with your specific business requirements and ensure scalability to accommodate future growth.
With expertise in end-to-end application development, deployment, and launch, we can be your food delivery app development company. Additionally, we can seamlessly integrate the app with third-party services, such as payment gateways and map APIs, enhancing the app’s functionality. Partnering with an experienced software development company can significantly contribute to the successful development and implementation of a food delivery app.
Starting a delivery service app requires careful consideration of various factors, as evident from the information provided. From understanding the industry’s key trends to exploring different ways of monetization, business leaders have a lot to contemplate before embarking on the development journey.
If you find yourself in need of assistance with such an undertaking, don’t hesitate to get in touch with our team. The experts at Successive have a wealth of experience in delivering exceptional custom mobile applications that not only delight users but also drive revenue for businesses. We would be delighted to be a part of your next project and ensure its success.
Developing a tailor-made food delivery app may seem like a daunting task, but with Successive’s comprehensive development services, the process can be made much smoother. To take the first step, simply reach out to us, and we will promptly respond to your inquiry.
FAQs - Food Delivery App Development
Creating a food delivery app involves several steps. It starts with conceptualizing the app idea and identifying the target audience. Then, you need to define the app’s features, functionalities, and design. The next steps include developing the app, testing it thoroughly, and launching it on relevant platforms. It is advisable to collaborate with experienced app developers or hire a development team to ensure a smooth and efficient process.
The cost of developing a food delivery app depends on various factors such as app complexity, features, platforms, design requirements, and the development team’s rates. It can range from several thousand dollars for a basic app to hundreds of thousands for a more advanced and feature-rich application. Generally, the total cost to develop a food delivery app can be low as $20,000 or as high as $75,000. It is recommended to consult with app development companies or freelancers to get accurate cost estimates based on your specific app requirements.
The time required to develop a food delivery app varies based on the app’s complexity, features, and development resources. On average, it can take several months to develop a fully functional app. The development process typically involves stages such as requirements gathering, UI/UX design, development, testing, and deployment. To get a more accurate estimate, it is advisable to discuss timelines with app developers or development teams.
The business model of a food delivery app usually revolves around connecting customers with local restaurants or food establishments. The app acts as a platform where customers can browse menus, place orders, and make payments. The app earns revenue through commissions or fees charged to restaurants for each order, delivery charges, and sometimes through advertisements or premium features.
Food delivery apps generate revenue through various methods, including:
Commission Fees: The app charges a percentage of the total order value as a commission fee from the restaurants for each successful order placed through the platform.
Delivery Charges: Additional delivery charges may be levied on customers for the convenience of having food delivered to their doorstep.
Advertising and Promotions: The app may offer paid advertising options for restaurants to gain more visibility within the app or promote special deals or discounts.
Subscription or Membership Fees: Some apps offer subscription or membership plans with added benefits such as free delivery or exclusive discounts for regular users.
To start a food delivery business, you need to follow a few key steps. Firstly, conduct market research to identify the target audience, competition, and potential demand. Next, define your business model and value proposition. Then, establish partnerships with local restaurants or food providers. Develop or acquire a food delivery app or platform and set up logistics for order management and delivery. Lastly, implement effective marketing strategies to attract customers and promote your food delivery service.
To make your food delivery app successful, it is crucial to focus on user experience, reliability, and customer satisfaction. Some key factors to consider include offering a wide range of restaurants and menu options, ensuring seamless and secure payment processing, providing real-time order tracking, optimizing delivery logistics, and implementing effective customer support. Additionally, investing in marketing efforts, promoting the app through various channels, and incorporating user feedback for continuous improvement can contribute to its success.
The cost of building an app like Uber Eats varies depending on the complexity, features, and development resources required. Developing a similar app can cost several hundred thousand dollars or more. Factors such as app design, development team rates, platform compatibility (iOS, Android), integration with payment systems, and advanced features like real-time tracking and user ratings can influence the overall cost. It is recommended to consult with app development experts for a detailed cost estimation based on your specific requirements.
Developing a food delivery app offers several benefits. It allows businesses to reach a larger customer base, expand their services beyond physical locations, and provide convenience to customers by enabling easy online ordering. Food delivery apps can streamline the ordering process, offer personalized recommendations, and provide real-time tracking of orders. They also help in increasing operational efficiency and revenue