ACL stalked the idea of Traffic Analyser - a software solution driven by user experience and based on data to help its many enterprise-level clients visualize data in real-time and in a streamlined manner. They appointed Successive Digital to help them build a sustainable front and backend architecture that eliminates fundamental issues in data management of ACL and provides a faster, more robust visualizer and custom dashboard. But, factoring in challenges of data fetching errors, system malfunctions, and an existing complex architecture made the task far from easy.
With millions of communications made each day from thousands of clients, the influx of data was overwhelming and met with unorganized and non-visualized management techniques.
There weren't any streamlined safety systems in place to eliminate basic issues, including untimely and erratic system malfunctions which lead to multiple dropped requests.
There were more than 300 data points that ranged from automated calls to texts and WhatsApp messages that were to be integrated into the visualizer.
A blueprint to our approach was initiated by solving existing issues in the digital communication platform which included shifting from a CPU-based database management system to GPU, adapting to a comprehensive database architecture based on SQream, and further optimization of database queries for quick record fetching. We also employed leading software technology to develop a clean front end for the end-user, allowing them to visualize real-time data via charts and customizable reports.
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When we first got in touch with Successive, we were looking to develop a sophisticated search technology integrated with an AI software system. It was a highly complex project that required a lot of adroitness which is exactly what Successive provided us with.
The process of Successive Digital is extremely smooth and commendable. I loved the upfront communication, well-organized sprints and immersive documentation, especially the Redmine system, to track daily progress easily. We are looking forward to working with Successive on our upcoming projects too.
We have been continually working with technology experts at Successive. I appreciate them looking at our infrastructure to provide suggestions and I’m very impressed with their growth in recent years.
We have been delighted working with Successive Digital. They helped us achieve and exceed our business goals. From Laravel, Json, Node to any technology or feature, the team delivered extreme standardization, excellence, and streamlined automation. Thumbs up to Sid and his team.
I am extremely grateful to Successive Digital for being a wonderful and strategic partner. The team promptly understood the concept, took daily mockups, presented a comprehensive set of specifications, turned them into designs and built a scalable solution. It’s been awesome working with you guys