Business Objective

Business Objective

Kredin found a significant problem in the debt collection process and sought our assistance in putting together a framework that encapsulated both front and backed technology. The task was to help establish a fintech debt collection system that delivered real-time data to customers seeking debt recovery, streamline the process, and provided results - faster.

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Business Challenge

1
Unsuitable Tracking System

The existing system had several fundamental issues that prevented ease of tracking and monitoring for the end consumer, i.e the lender.

2
Complex System

The process Kredin followed was complex and unstable for the general audience, topped with a sophisticated visual architecture that made it impossible for lenders to be on top of everything.

3
Semi-Automation Systems

Although automated systems existed but they were limited in their ability to render real-time data and avail reminders to the end consumer which made Kredin fall back, technologically.

Business Solution

A fintech software solution was adopted at both the front and back end levels, alongside third-party software integrations, to develop a smooth online cloud-based debt collection system that made debt collection comfortable, executed real-time reporting, and established better communication via automated reminders and push notifications.

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