Business Objective

Business Objective

HelloMaaS, a Netherlands-based company that helps businesses and freelancers channelize their marketing efforts, wanted to expand their services with new features based on the customer feedback. We helped them streamline their processes and created a solution that met all their online needs.

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Business Challenge

1
Understanding Customers

Designing a dashboard where customers could view packages and track their marketing plans required us to dig deeper into HelloMaaS’s audience perspective.

2
New Modules

Building new modules meant a thorough understanding of the existing modules i.e in-depth research and detailed mapping.

3
Alerts were not Alerting

The notification system that HelloMaaS exercised demanded some fine-tuning to render it more personalized.

Business Solution

We developed new modules, including a Playbook that provided a comprehensive view of packages and audits to the visitors and an exclusive dashboard with Happy for enrolled customers. Fine-tuned existing modules — Packages and Alerts. Overall, the existing Hello MaaS system was tweaked to enrich the user experience with additional features for both, customer and website visitors.

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