Posts Tagged ‘SaaS’

Salesforce Announces Revenue Cloud to Enhance Business Revenue Growth

Wednesday, February 3rd, 2021

Summary: We live in the Omni digital era. Proper revenue management for companies, though, is a bit complicated but not impossible. Thanks to the newly launched revenue cloud tool by Salesforce, organizations can efficiently manage revenue generation and accuracy. To get a detailed overview of the revenue cloud, read this blog.

The American cloud-based software giant, Salesforce, has recently rolled out its new Revenue Cloud model. It lets you accelerate the growth of your revenue across every possible channel. It enables you to fill the lost revenue gaps and double down their business areas. This model’s prime aim is to simplify B2B purchasing for customers without losing compliance & security.  This scalable Revenue Cloud solution has numerous business benefits for organizations. But what is Salesforce Revenue Cloud, and why should you use it. 

Have a look:

Introduction to Salesforce Revenue Cloud

COVID-19 outbreak has impacted business largely. Business revenue cycles have undergone numerous complications and uncertainties. They felt a disruption in the sales channel, and forecasting data became highly unreliable. Therefore, there is a dire need for a reliable, scalable revenue forecasting system for organizations. This system needs to be flexible and consistent across all sales channels to manage revenue efficiently. 

Hence, Salesforce came up with a solution called ‘Revenue Cloud.’

What is Salesforce Revenue Cloud?

Salesforce Revenue Cloud is a combination of multiple existing products in the Salesforce ecosystem. It includes Salesforce CPQ & Billing, partner relationships, and B2B commerce capabilities to support and enable a robust sales engine, including those that depend on subscriptions, recurring revenue, or consumption-based models.

Since it is a part of the Salesforce Customer 360 Platform, it allows organizations to link their sales, operations, and finance team to create a single truth source.

Salesforce announced in a blog post-

“No matter the complexity of your deals, business model, or revenue processes, Revenue Cloud can be the single source of truth for customer transactional data.”

Revenue cloud also comprises services, such as

  • Multi-Cloud Billing: This helps businesses build new revenue streams from other clouds by managing billing and payments within a single system.
  • Customer Asset Lifecycle Management: It offers a visual dashboard that can help companies track KPIs, like net revenue retention (NRR), customer lifetime value (CLTV), and monthly recurring revenue (MRR) in real-time.
  • CPQ-B2B Commerce Connector:  Businesses can use it to customize their digital storefront and carts for a self-service experience. 

Revenue Cloud Business Benefits

With Revenue cloud, businesses will be able to-

  1. Create a Superior Buying Experience

As mentioned earlier, customers can customize online storefronts. Therefore, when a customer specifies their cart according to their needs, sales representatives can access their previous information. It makes it easier to answer questions related to discounts and other promotions. As a result, customers can easily switch to and from different sales channels.

  1. Accelerate New Revenue Sources 

With this latest cloud offering, marketing and sales teams can quickly form new revenue generation strategies. Be it is a subscription product launch or consumption pricing employment. A classic example: multi-cloud billing feature. It also offers the ‘Revenue Cloud Quick Starts’ feature, which allows businesses to launch a subscription offering from start to finish in eight weeks instead of months.

  1. Increase in Revenue Efficiency

Revenue Cloud improves efficiency via automation. It reduces team burden by automating manual processes for approvals, data reconciliation, and order transcriptions between numerous systems. Through an automation dashboard, keeping track of all sales orders, invoices, and contract modifications in real-time became simple. This way, teams can decide on where to cut costs and whom to target now. It even integrates with ERP systems to make immediate use of the data.

Conclusion

Looking at this new cloud product by Salesforce, we can say that no matter how complex your business model or revenue process is, Revenue Cloud is your true mate. This key solution helps you accelerate revenue growth. It is not a product or solution, but a way to organize Salesforce tools in a unified manner.

If you want more details on how to accelerate business growth with Revenue Cloud, contact Successive Technologies, and we would be happy to assist you. We are a Salesforce consulting partner and have completed several Salesforce Customization, Integration, SaaS development services, and more. 

SaaS vs. Custom eCommerce Platforms: What’s Best for Startups?

Thursday, December 3rd, 2020

Whether you are a well-established enterprise or an emerging startup, creating a successful & impactful online eCommerce business is always a challenging task. However, online business is quite an easy and smart way of generating substantial revenue. Thus, choosing the right software platform, tools & technologies are crucial. Out of multiple eCommerce software platforms, here are two most reliable and flexible platforms for you— SaaS (Software as a Service) and Custom eCommerce Platforms. In this blog, we’ll be comparing them based on different parameters, so that you can easily choose one according to your business goals.

Comparing SaaS and Custom eCommerce Platforms based on:

Preference


SaaS (Software-as-a-Service)Custom eCommerce Platforms
Highly preferred for small scale projects. For eCommerce websites having less than 2000 products, SaaS software is a good and recommended optionPerfect for large scale businesses and for applications that require high flexibility

Architecture & Costing


SaaS (Software-as-a-Service)Custom eCommerce Platforms
SaaS platform is straightforward, easy, and consumes less time in the set-upThe existing templates are less as compared to the SaaS platform, and you need to create your website from scratch, which is time-consuming also
Lower implementation costHigher initial and ongoing costs

Time Factor


SaaS (Software-as-a-Service)Custom eCommerce Platforms
  Requires a maximum of 1 day for set-up, and you are all ready to get started!Requires a minimum of 3 months to get the software up and operational

Product Addition


SaaS (Software-as-a-Service)Custom eCommerce Platforms
Excess addition of products can cause bulkiness and compatibility issuesYou can add unlimited products with ease & flexibility without hampering performance

Scalability


SaaS (Software-as-a-Service)Custom eCommerce Platforms
Generic structure, minimal scalabilityPersonalized structure, maximum scalability
Business expansion is limitedReason: Software restrictionsBusiness expansion is unlimitedReason: Customized software

Revenue


SaaS (Software-as-a-Service)Custom eCommerce Platforms
Not up to the mark; Revenue Loss
Reason: Charges per-transaction
Increased Productivity and Better Revenue
Reason: Fixed Running costs
Incorporates shared servers that cannot handle a heavy loadIncludes reliable servers and data centers that can handle all kinds of load
Poor extended searching capabilityExcellent extended search capability

Examples


SaaS (Software-as-a-Service)Custom eCommerce Platforms
Big Commerce, Volusion, Shopify, and DemandWareFlipkart, Magento, Woocommerce, and Open cart.

Conclusion

As you can see, both the platforms have their pros and cons, therefore choosing the best one is entirely based on your preferences, goals, and business requirements. No matter which platform you choose for the development of your e-commerce website, you must go for an experienced and reliable technology partner. Look nowhere. Successive Technologies has you covered. Enjoy our rich, customized, quality features with seamless third-party integration that aligns best with your unique business needs. Contact us to know more.

Self Storage Application Service Request Workflow

Friday, January 24th, 2020

Introduction and background

For our client 10 Federal, which is a US-based company, our team had to work on a project known as Work Order. Work Order is aimed at self-storage facility operators who are in need of an efficient and effective work order system. Work Order would help them manage their day to day orders as well as maintenance tasks they need to complete in order to run their self-storage facility business.

The project required us to build an SaaS-based system, meaning that it will be a web-based, on-demand software that runs on the provider’s servers. It has been designed in such a way that it will have three major deliverables in it. These deliverables include –

A super admin web application

An all-encompassing web application for the admin so that they can run Work Order smoothly and work on complaints as quickly as possible.

A client-side web application

A web application that can be accessed by the clients so that they can use Work Order effectively and manage all their tasks from one platform.

A client-side mobile application

A mobile application for the clients to use so Work Order can be easily accessed from anywhere, anytime.

Challenge

For this project, our main challenge was that we had to work on Work Order, keeping in mind the complex processes involved in maintenance related tasks within self-storage facilities.

On top of this, we had to design the architecture of the system based on microservices to support SaaS model. The complex processes, combined with SaaS model was challenging our aim of building a system that is fast, smooth, efficient and user-friendly. Our team had to take time and learn to fully understand the complexities of the self-storage facilities processes so that we could deliver a practical, sustainable solution.

Solution

Dot Net or .NET was used to develop the Work Order system, including the admin web application, the client-side web application, and the client-side mobile application. Dot Net is a software framework that is developed by Microsoft and is used to develop software that can run on Windows-based operating systems.

A SaaS based solution was our approach so that the client can sell the software to clients, and clients can access it with ease. All they would need is a browser and an internet connection for the web application, and a smartphone with an internet connection for the mobile application.

After our team successfully completed the project and provided solutions for Work Order, the system was equipped with the following features:

Management of maintenance works

Allocation of tasks to property managers

Subscription management, and more.

Now, with Work Order, self-storage facility operators can organize their tasks better, and improve their efficiency and productivity. Put simply, the system helps them to run their business operations better.

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