Posts Tagged ‘ERP’

Six Benefits of Integrating ERP with Salesforce CRM 

Wednesday, March 11th, 2020

Enterprise resource planning or ERP is business process management software that enables the business to hand various aspects of business in one application, database, and user interface. The software also includes customer relationship management or CRM system, HR system, and office suites, etc. As estimated, IT expenditures on the enterprise software will grow to 462 billion US dollars. 

The following are the six advantages of integrating ERP with Salesforce CRM:

1. Better communication 

Owing to the integration of ERP with salesforce CRM, it passes the information quickly across teams. For example, when the finance team handles ERP, and it corresponds with the sales team, then ERP has all the information needed by the finance team and also the information that lives in salesforce. It enables finance and sales teams to have a more valuable exchange. 

2. Offers unified access from different systems

Some employees can understand one system is better than the others. The sales team will be good at understanding salesforce, and people on the finance team are better off understanding the ERP system. Due to the integration of ERP and CRM systems, users can process the information through their convenient system. Since the data gets synchronized, everyone can access it.   

3. Provides excellent customer service 

The integration of the two systems gives you a coherent picture of your customers. It shows their purchasing tendency, payment transactions, and choices to order history. It enables you to have better customer relationship management and helps grow your business. Maybe that’s’ why ERP and CRM together are the most prevalent type of business applications, with over 53% of companies investing in them on priority. 

4. Automation without coding

When you have integrated salesforce ERP, then you don’t have to outsource programming for workflows. Since workflows can get produced with a simple click, anyone can quickly transfer data, generate processes, and automate information transmission. The automation makes the business process very simple, and 95% of the businesses have experienced a seamless process after using ERP. 

5. Gives more precise data

Data from all ERP systems gets shared on the cloud ERP system; the software has access to more data to use for assessment and briefing per system. It results in giving out more detailed information about the customers. So, by integrating ERP with CRM, you can have access to more precise and high-quality data.

6. Prevents errors and time-efficient 

Typically, data entries lead to errors even if you are doing it by copy-pasting. Especially when your business is dependent on several systems, your employees will need to feed data into each one of them. It increases the chances of errors and data duplication. Further, it will consume a lot of time to tally the data in various systems. But integration ERP and CRM systems regularly check the data and stabilizes it.  

Summing Up

ERP and CRM software are going to have consistent growth until the next year and reach the market value of 95.4 billion US dollars. The number proves that how efficient and business-friendly are this software. So, those as above were the six advantages of integrating ERP with Salesforce CRM.

Important Reasons to Redesign Enterprise Apps

Thursday, January 23rd, 2020

It is a very well said proverb from Dr. Ralf Speth, CEO of Jaguar Land Rover, that “If you think good design is costly; you should look at the cost of bad design.”

With the help of user research, a well-designed enterprise app solves the actual problems of actual users. It very well understands the behavior of the user, its requirements and preferences, and the pain points that existing software is not able to address. Employees, organizations, and users are benefitted at large by a well-designed solution.

Here are some of the primary reasons why redesigning an enterprise application is essential.

1. Advantage in competition

To outperform the competition that deploys the legacy application, agile enterprise applications give organizations a competitive edge. A lightweight application that is well included in the different business departments is a better tool for revenue optimization than the legacy application that slows down the work pace.

2. Improves efficiency

Enterprise apps are designed not on how employees work, but it is based on how the organization wants the employees to work. The employment of a user-centric approach to design is done to bridge this gap. UX designs improve the efficiency of the task they perform by resulting in faster and better workflows that are easy on the users.

3. Forecasting and data optimization

To unlock the actionable opportunities and business insights, new age enterprise application utilizes significant data capabilities. Big data analytics is provided by most modern-day companies to build services and products closest to their needs and to understand the customer better.

4. Cost-effective solution

Employees need little to no training for easy to use intuitive interface. Even a flexible or design-driven system considers the technological aspects and scalability, ensuring that the maintenance cost and set-up are optimized to a great extent.

5. Reduces cognitive load

Many users struggle to find the information with ease as most enterprise apps have an excessive amount of data or information on the same screen. We can ensure that there are fewer errors, and critical data is accessed faster by designing the interface keeping in mind the ability of human beings to process and perceive the information.

6. Higher employee satisfaction

The systems are built and sold to make the life of users productive and more accessible. The simplified interface must be a part of the human-computer interaction. Users are willing to use a digital tool when it is assistive rather than being burdening.

7. Empowers field workers

Enterprises that initiate the use of smart devices, especially tablets, allow the workers to know the real-time insights into the process of which they are a part of. It also gives them the ability to enter first-hand data from the ground back to the enterprise. It is a recurring cycle that results in the data being analyzed continuously and then re-fed in the form of business intelligence to the device of the workers.

Conclusion

Designing an enterprise application sounds easy, but in practice, it is an extremely tiresome process. Designers that are willing to be a part of the enterprise app designing process should understand the patience, commitment, and endless hours it requires.

Recent Posts

Recent Comments

Get In Touch

Ask Us Anything !

Do you have experience in building apps and software?

What technologies do you use to develop apps and software?

How do you guys handle off-shore projects?

What about post delivery support?