Posts Tagged ‘Trending’

Top 5 E-commerce Trends You Should Know

Thursday, September 17th, 2020

The E-commerce marketplace is evolving at a great pace. In alone 2019, the global e-commerce marketplace has crossed the US2$ trillion threshold. Online consumers are fueling day in and out and accessing e-commerce. The reason being, growing internet penetration, especially on mobiles and purchase power. 

But, what’s the score in 2020, and what are the trends that are ruling in 2020 on the global e-commerce market?

 Have a look: 

  1. Voice Search
Voice commerce

Source: Growcode

Voice commands like; “Hey Alexa order my groceries”, are invading in our daily lives.  Especially when it comes to a person with disabilities, it is a perfect choice. They simply have to command the search engine for anything they need. 

To attract more customers, you need a voice search commands optimized marketplace. This will help you to serve the most personalized experience to your customers. 

Add-on Benefit: Intuitive, hands-free, perfect for multitaskers 

  1. Personalization 

A very popular customer experience quote— “Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” This is what we call personalization.  It is not delivering what your business wants. It is allowing every customer to consume the experience the way they want. And, helping them achieve what they want at each stage. 

 E-commerce personalization is an approach to deliver a personal experience on e-commerce. How? By dynamically showing —

  • product recommendations;
  • content;
  • offers based on previous actions;
  • purchase history;
  • browsing behavior;
  • and other personal data. 

Add-on Benefit:  Increases repeat purchases, more sales & increase conversion.

  1. Mobile Shopping & Mobile Payments

Since smartphones advent, mobile commerce is on the rise. Why?  There are two reasons: 

  1. An individual uses a smartphone for more than four hours per day. 
  2. E-commerce portals are mobile friendly and optimized to deliver the best mobile experience to clients. 

Emerging e-commerce businesses and tech giants, both are working their best to improve user experience & facilitate mobile payments. 

Mobile payment trend
      The Rise in Mobile Payment Market Size

Add-on Benefit: One-click payment and secure payment.

  1. Headless E-commerce

Headless e-commerce is a hot topic, today. It decouples the presentation layer of a site from the e-commerce functionality. As a result, services can deliver richer content and more personalized customer experience.  You can deliver what your consumers want more quickly and can still remain competitive.

Traditional vs headless ecommerce

Add-on Benefit: Agile marketing and seamless integration

  1. Virtual Reality (VR)

Also known as computer-simulated reality, VR is quite an impressive feature. It gives your website or app a look and feel of a simulated environment. Moreover, it creates a more personalized shopping experience for your customers. 

Virtual reality and augmented reality in the industries

VR/AR Technologies Industrial Benefit

Wondering, how VR and AR are a real e-commerce opportunity? 

 Simple, it creates a simulated environment. You can ‘visit’ virtual showrooms and visualize the products in real life.

Add-on Benefit: No more language barrier and 360-degree product view. 

Summing Up

These are the top 5 trends impacting the e-commerce marketplace. There are plenty more waiting with the wings to fly. Will single-day shipping become the new expectation? Will facial recognition in stores will connect to customer shopping data online? Or, will delivery drones will create a buzz in commerce in 2020? Time will tell. We’re excited to see what the e-commerce marketplace has more in the near future.

Slack and AWS Team-Up to Drive Agility in Software Development

Friday, July 10th, 2020

Why? Because new shared initiatives make it easier and engaging for teams to manage their AWS resources in slack. AWS (Amazon Web Services) and Slack Technologies declared an extended agreement to deliver innovative solutions for intensifying the industry workforce collaboration and communication. The goal is to help distributed development teams communicate and become extra agile in maintaining their AWS resources from inside Slack.

How?

Slack will relocate its comprehensive voice and video calling capabilities to Amazon Chime (a communication service by AWS that enables users to chat, place business calls, and meet). Besides, Slack leverages AWS’s global infrastructure to promote the rapid adoption of its platform by business customers and to proffer data residency to them by which they can independently choose the country/region in which their data is stored at rest while satisfying the compliance necessities. Slack will continue to rely on AWS as its favored cloud provider to add innovative and collaborative features whereas, AWS will adopt Slack organization-wide to streamline and strengthen team communication.

Stewart Butterfield, the Cofounder, and CEO of Slack said that “The future of business software will be driven by the unification of cloud services and workstream collaboration tools. Moreover, the strategic partnering with AWS allows both companies to scale, satisfy demand, and deliver enterprise-grade offerings to our customers. By integrating AWS services with Slack’s channel-based messaging platform, we’re helping teams easily and seamlessly manage their cloud infrastructure projects and launch cloud-based services without ever omitting slack”.

The Integrations

Slack and AWS will also elongate product integration and intensify interoperability to help the teams in managing their AWS resources in Slack channels and Amazon Chime chat rooms with more prominent flexibility. Let us have a look at some of the integrations:

Amazon AppFlow Integration

It allows users to transfer data between the Slack and AWS services rapidly and securely. Need to run data flows regularly? Schedule them in advance or trigger them with specific business events with the help of Appflow Integration. In the coming months, AWS and Slack will enhance this capability, empowering users to transfer data bi-directionally between multiple Slack channels and AWS services in a single flow.

AWS Chatbot Integration

AWS Chatbot, an interactive agent, enables development teams to monitor and use AWS resources where they are already working– Slack. DevOps can execute AWS operational activities that incorporate monitoring, system management, and deployment workflows, all inside Slack. Besides, AWS Chatbot is already in use by several other teams across the globe to enhance the application development process. In the coming years, AWS Chatbot service will consolidate 175+ services of AWS to give developers the ability to collaborate with their teams and help them maintain their cloud-based services without dropping Slack.

AWS Key Management Service with Slack Enterprise Key Management (EKM)

EKM enables its customers to utilize their keys stored in the AKMS (Amazon Key Management Service) to encrypt essential files and messages. Slack leverages AWS’s security services like the AWS Key Management Service for distribution and control of cryptographic keys. Invented for security-conscious or regulated company customers seeking improved visibility and control over their data in Slack, over 95+ firms are now utilizing the solution to handle their encryption keys.

Amazon Chime

To ensure an upgraded and comfortable calling experience, Slack Calls is migrating to Amazon Chime’s voice and video calling infrastructure. Slack will leverage AWS’s proven infrastructure to deliver excellent and reliable user experiences. Soon, AWS will power audio, video, conferences, and screen-sharing capabilities in native Slack Calls. Besides, the transition will allow adding new features, such as mobile video, so users can continue to rely on Slack for secure industry communication.

Working Together to Unlock Enterprise Innovation

“Collectively, AWS and Slack are providing development teams the ability to collaborate and innovate faster on the front end with applications and the ability to manage their backend cloud infrastructure efficiently. We look forward to operating with Slack to increase the ways we can help our customers innovate in the world of cloud,” said Andy Jassy, CEO of AWS

Integrating Telehealth Solutions with EHR: An Innovative Approach

Tuesday, June 16th, 2020

For a few years, we have seen a striking shift in the healthcare industry, the delivery of healthcare services started from in-person hospital/clinic visits to the virtual visits and now has moved on to remote patient monitoring (RPM). Healthcare Industry is the most evolved and technology-driven industry so far with new advancements and innovations added to the healthcare services quite often. For the majority of healthcare providers, the consistent workflow incorporates the EMR (Electronic Medical Record) a one-stop solution for care coordination, progress tracking, and medical data storage.

To provide a more convenient and pleasant experience to the patients, the experts have combined the use of EHR (Electronic Health Records) with the evolving Telehealth solutions. Healthcare providers are bracing themselves to use EHR applications to its maximum capacity, for minimizing patient congestion at hospitals and for diminishing the number of increasing patients.

Besides, we all are aware of the global pandemic caused due to Covid-19 and its impact on the world so far. Till now, a huge amount of people have been infected with the virus. Several EHR vendors and enterprises have come forward to help restrict the spread and influence of the Covid-19 virus by implementing Telemedicine as a mainstream and robust option.

Telehealth solutions are earning huge demand due to the overpopulated hospitals and limited options for treatments. The combination of the EHR system with telehealth solutions are providing great help to healthcare enterprises by improving clinical workflows and providing better treatment to the patients. Now, the EHR vendors are implementing an integrated telehealth solution, particularly designed to be integrated with EHR platforms, enabling seamless and easy transfer of patient data from one interface to another. Combing the telehealth and EHR systems can do the following:

  • Enhance the care delivery environment
  • Simplify the data collecting measures
  • Lessen the overhead costing
  • Decrease the fatality rates for chronically ill patients

How the EHR compliments Telehealth Solutions?

According to research, 30% of the doctors using telehealth services conduct their video visits through an EHR platform. Moreover, around 45% of the physicians access their telemedicine programs through a mobile/tab. Besides, the amalgamation of telehealth solutions with EHR brings the following key advantages:

Seamless and Automated Data Entry

Data entry becomes hectic when the number of patients is more, this often leads to inaccurate patient details and miscalculated visit records. Nowadays, doctors consult remotely with their patients and create a summary of their telehealth visits. The integration of EHR systems with telehealth has created higher efficiency and feasibility for the healthcare providers at the workplace.

It also discards the duplicate data entry scenarios. During a telehealth visit, the patient’s information is directly stored into their respective health records depreciating the chances of information mismatch/loss. In this way, doctors have more detailed, accurate, and latest information about the patients that helps in enhancing the treatment approach.

Synchronized Patient Insurance Information

Many insurance organizations have commenced covering telehealth services. In such a case, keeping a record of the telehealth coverage can be a daunting and challenging task for the healthcare providers, if they don’t have the access to patient’s insurance information at the time of visit. However, with the integration of telehealth solutions with EHR, doctors verify the patient’s eligibility even before signing them up for a virtual consultation.

This ensures the doctors are reimbursed for their services and time while skipping the costly and confusing delays.  Besides, EHR vendors link their systems to the insurance databases making it convenient and easy for the doctors to trace the patient’s eligibility and other benefits.

Streamlined Virtual Care Experience between the Patients and the Doctors

During the telehealth visits, doctors require access to a patient’s health records for evaluating their symptoms and performing relevant treatments. With the integration of EHR systems, doctor’s access to the patient’s health records directly, using the same system they are familiar with. Launching audio/video consultations right from present EHR systems creates seamless and simplified virtual care workflows that imitate the same authenticity as face-to-face provider/patient interactions.

Besides, patients gain a better understanding of their diagnoses and can view a simplified and easy summary of their medical history.

Conclusion

It is seen that both the healthcare and medical provides would be highly benefitted from the EHR and telehealth integration. The combination eases the flow of information, decreases the chances of errors (while updating patient records), enhances patient outcomes, and simplifies the billing process. With the growing trend of virtual patient care, doctors can provide a much faster, secure, and simplified service allowing the patients to get better and suitable treatment.

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