Posts Tagged ‘#socialmedia’

Digital Transformation 101: Digitize to Survive

Monday, August 10th, 2020

Digitalization is wide-ranging and the buzz word in the business world. Businesses that delay in innovating with modern technologies face disrupted productivity and grappling to catch up. Nowadays, people have revamped their shopping trends. Technology has made it extremely convenient that you can now actually window-shop swiping through items on your smart devices and make a purchase from the comfort of your home/anywhere. Digital transformation can be seen far beyond the reach of businesses into all aspects of society and how people behave. E-commerce always focused on its sellers to innovate and adapt to the advancements in technology, influences in the business, and the ever-changing trends in consumer behavior. A quick overview–Digital transformation signifies adapting to the trending technologies along with modifying the customer expectations, societal shifts, and industry disruptions. Businesses, in responding to these transformations, are wanting to become more customer-focused, nimble, adaptive to new opportunities, and dynamic to stay competitive.

According to the study, global retail e-commerce sales will rise to $4.13 trillion in 2020 and by 2040 about 95% of purchases will be done through e-commerce. Also, by 2025 online luxury sales to the global high-end market will more than triple to reach $91 billion which means 20% of luxury sales will be done online. The current trend projections for eCommerce retail sales in the United States predict over $700 million by 2023 which is a 60% rise since 2018. A recent poll discovered that 59% of shoppers are drawn to a brand’s website in searching for the latest products. Additionally, 37% stated that they expect a more pleasant overall experience than when they shop through third-party retailers.

Most Companies Have an Online Presence

Whether it’s a website, an e-commerce platform, a social media page, or anything, getting your company online harvests major advantages. Even if your firm does not possess an online business, customers and potential customers are expecting you online. Not having an online presence may lead you to lose out on the opportunity to improve your customer base and get the word out about your business. Customers perform online research to make choices on which product to purchase and which brands to unite with. A survey explains that 65% of people read online reviews before making a purchase, and only 45% visit the company’s website. Small businesses are also realizing the benefits of online business and hence they are steadily moving online. 2/3rd of small businesses now have an operational website.

Brick and Mortar Stores have now Built Online Outlets

As foot traffic remains leaned in the brick-and-mortar stores and declining sales make rents and leases extremely challenging to sustain, businesses are required to make adjustments and advancements to lure consumers in spending more time and money in stores. Many renowned companies have already made the shift in this direction by establishing a much-required connection between their online and offline business. Customers these days want a consistent and loyal relationship with their preferred brands online and require access to their products anytime in a much seamless and convenient way. Currently, only 10% of the retailers provide a frictionless omnichannel experience to their customers.

Various Small Businesses Have Migrated to Online-Only Storefronts

For small stores and restaurants, online sales, take-away services, and local deliveries have become crucial survival tools. Nowadays, the retail tenants that have grown, and that will continue to grow, are those that have embraced the technological advancements. It is far more cost-efficient to run an online shop than have a brick-and-mortar store, so small businesses, and direct-to-consumer brands are getting their start online only before broadening into offline markets and their storefronts.

Conclusion

Digitization holds the potential of making the business more dynamic, flexible, and better aligned with your customer-driven landscape. In the digital age, embracing technology is compelling for everyone from small businesses to large enterprises to stay productive and ahead. Business leaders who embrace transformation have to consider prevailing operating standards, methods, and technologies.

Importance of APIs in the World of Social Media

Tuesday, June 30th, 2020

You have probably heard of the acronym tossed around in recent years. API is the acronym for Application Programming Interface which is a set of instructions, standards, or requirements that enables a software or app to employ features/services of another app, platform, or device for better services. Concisely, it’s something that lets apps communicate with each other. One of the major aspects of API is that it has made the internet experience much more pleasant for every person. The acronym has helped you compare the best prices for flights, allowed you to embed a map into your store’s website, and even seamlessly processed your credit card payments. If you want to explore more of it, then this blog will give an overview of APIs and how they relate to social media platforms.

Role of APIs for Social Media

Social media has exploded in recent years. Today, the number of people on social media has grown to nearly 3 billion, and the numbers are projected to continue their upward trend. As we know, there are numerous platforms, from Facebook, Instagram to Twitter, Imgur to Foursquare, and more, cater to a remarkable range of digital interactions to people around the world. 

APIs make social media possible and they are crucial to successfully exchanging all of this information and delivering the experience that users expect. Without APIs, it would be difficult for your website to link your Facebook page or Twitter account to your website or to combine your Google Plus account to your blog posts in order to promote your authorship reputation. In like manner, you will not be able to use the Google Analytics tool in auditing and optimizing your e-commerce website for better search performance. The social media marketing tools that are used in encouraging businesses are powered by APIs. As far now, there are many marketing values that are derived from social media APIs which include but not limited to the following:

  • Showing ad campaigns to your site as a publisher.
  • Application development to expand the benefits of using marketing tools.
  • Displaying social media buttons to optimize the social shares of your post.
  • Seamless launching of an email marketing campaign using APIs for customer subscription lists and ad campaigns.
  • Tracking down the data analytics information from your website to the analytic monitoring tool or software.

Big Examples of Social Media API Functionalities

As mentioned above, APIs are being used in countless ways by every social media platform today. Here are a few popular examples:

Facebook Graph API:

At present, Facebook is the world’s largest social media platform, with more than 2.4 billion active users worldwide. The Facebook Graph API is an HTTP-based API that provides the main way of accessing the platform’s data. Third-party developers and creators use this tool to retrieve information such as username, email, birthday, and hometown of users. Besides, popular chains such as Subway and Starbucks use the Graph API to collect user information to assist in their marketing and advertising strategies.

Twitter Ads API: 

The Twitter API mainly allows you to add Twitter functionalities to your application. Moreover, the Twitter Ads API is a key part of their business; it not only helps promote Twitter accounts but also allows organizations to launch their scheduled advertising campaigns. With the help of API, marketers can reach out to people of a certain age group from a certain city. From one ad account, an organization can roll out about 200 active advertisement campaigns.

Imgur API: 

Imgur is another amazing social media platform where people share entertaining images. It has a global user base with high engagement, and these users are particularly interested in technology, video games, food, and music. Brands outside of Imgur can utilize its API functionality to expose these users to new gaming and tech items and products. Currently, Imgur offers its third version of APIs which use OAuth 2.0. Therefore, you won’t have to encrypt your requests, but simply send them to https:// via SSL/TLS. 

LinkedIn API:

LinkedIn can be described as the world’s number-one social network for business users. It was established in 2003, and currently serves millions of users in more than 200 countries worldwide. LinkedIn also offers API access to developers (RESTful), so that all contacts, jobs, relationships, companies, and interactions would be displayed by third-party providers. Likewise, there are many more: Instagram, Reddit, Snapchat, and other social media brands all have created APIs. These APIs will act as potent technologies supporting the ever-expanding promise of social media.

Conclusion

With the aforementioned information, I hope you will find an API that you can use to add versatile social engagement capabilities to your applications! For more information, you can connect with our business consultants. 

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