Archive for the ‘Emerging Tech’ Category

DevOps vs. DevSecOps: What is the difference?

Thursday, August 27th, 2020

Beyond the economic jeopardy of high regulatory non-compliance penalties as a result of falling prey to a data breach, every corporation has to protect the sensitive data of their customers and representatives. If they fail to do so, they not only violate the law but, crucially, they put their reputation at stake by compromising trust. The most practical approach to recognize security vulnerabilities is to inquire about software for potential frailties and treat them before a product goes to market. However, up until recently, security testing has been deprioritized by software delivery companies. This is an addition to circumstances such as time pressure and a central focus on delivering innovative and user-friendly products to stay ahead of the competition. However, times are changing. In recent years, there has been a progressive transformation in mindset around security within the DevOps community. Since its initiation, a core element of DevOps is consistently delivering value to the customer rapidly. Nowadays, the teams have started taking more accountability for establishing security testing within the continuous testing process to overlook potential security weaknesses.

DevSecOps is now prompting a significant transformation in IT culture. Meanwhile, DevOps continues to remodel industries with a focus on “shifting left” to deliver more applications promptly and with less downtime. For many companies, the simultaneous growth of both methodologies arises a question: What’s the difference? How do these two approaches protrude, and where do they deviate? Here’s the breakdown.

What is DevOps?

DevOps is the collaboration of developers and operations teams to create a more agile, efficient, and streamlined deployment framework. It can also be termed as a philosophical approach that aims at developing a culture of collaboration between the isolated teams. To deliver software and services more reliably and promptly to market with fewer requests for revision, DevOps has become a driving force in many growing organizations.

DevSecOps: The Next Big Thing

DevSecOps presents the concept of information security (InfoSec) into the existing DevOps model. Since the initiation of an SDLC, DevSecOps makes the application secure by proposing a variety of security techniques. Besides, it integrates essential security policies like code analysis, compliance monitoring, threat investigation, and other vulnerabilities assessments into typical DevOps workflows. In this way, the native security gets built into new product deployments and mitigates the risk of flaws and software errors.

Source: Deloitte

DevOps vs DevSecOps: Fundamental Differences

‘Speed’ is the most significant driver of DevOps. However, moving processes left and establishing in automation makes it convenient to test new products, design improvements, and start all over again. But sometimes speed is considered as an enemy of security and is very close to the chances of happening risk. Here comes DevSecOps: executing most high-grade practices that lessen the entire corporate risks. The transition from DevOps to DevSecOps can be uncertain as developers require more speed and security, on the other hand, needs time to guarantee critical vulnerabilities that are not being neglected. The security perspectives of the software are increasingly core to its functionality. Ultimately, regardless of the terminology, security needs to be the main element of software delivery. While implementing security for every business model kind of policy can help decrease the overall risk factors. Moreover, the key distinction between the two methodologies is of the skillsets, which means that security implementation ultimately rests with InfoSec pros. objectives.

Conclusion

As enterprises are evolving their IT culture to DevOps by focusing on rapid service delivery through the adoption of agile and lean practices. At Successive Technologies, we build consultative solutions that enable clients to secure product development with DevSecOps capabilities. We enable teams to inject comprehensive application security testing at the right time, at the right depth, with the right tools and processes, and with the right experience. Contact our DevSecOps Architects to know more.

Topmost Strategical Technology Trends in 2020 You Should Know

Wednesday, August 26th, 2020

With each passing year, we are witnessing new advancements in the technology transforming businesses around the world. While some things already exist and are common finds in the modern enterprise, other new technologies are ‘prime pickings’ to drastically change the way we live and work. Rapid developments and adoption of these technologies in the enterprise and our lives are contributing to the digital transformation. Analysts have identified that technology trends will shape and disrupt businesses in the next few years.

Every modern technology evolves with new use cases and even newer applications. Additionally, we will begin to see the new benefits and opportunities. Its 2020 and analysts have found out some of the top strategic tech trends that will have a wide impact on both the people and businesses.

Strategic Technology Trends in 2020 depend on two major areas:

  • People-centric
  1. Hyperautomation
  2. Multi-experience
  3. Human Augmentation
  • Smart spaces
  1. Distributed Cloud
  2. Blockchain
  3. AI Security
  1. Hyperautomation

Hyperautomation elevates task automation to the next level. Knowing the selection of automation mechanics, the way they relate to one another and how they may be coordinated and combined is a significant focus for hyperautomation. In other words, It’s the combination of multiple machine learning, packaged software and automation tools to deliver work. This is further kicked off with robotic process automation (RPA).

  1. Multiexperience

Multi experience is basically created by the use of multi-touchpoint and multisensory devices. This is anticipated to grow widely in the coming year as well. In fact, Multi-experience currently focuses on immersive experiences that use augmented reality, virtual reality, mixed reality, multi-channel human-machine interfaces and sensing technologies.

  1. Human Augmentation

Human augmentation is leveraging technology to increase human capabilities both physically and cognitively. The proliferation of smart devices, and smart wearables can be now seen widely. New applications include the use of these wearables to improve worker safety in the mining industry. In fact, wearables could be used to increase worker productivity and increase human ability.

  1. Distributed Cloud

The cloud holds a lot of potential when it comes to manage operations, governance, updates and evolution of the services. Now, distributed cloud is how the cloud is shifting towards a new era. Most have thought of the cloud as being location independent every time. But now with distributed cloud, physical location of where those data centers are located becomes increasingly important.

  1. Blockchain

Blockchain has the potential to remold industries by enabling trust, providing transparency, and enabling value exchange across business ecosystems. However, it remains immature for enterprise deployments due to a range of technical issues including poor scalability and interoperability. It has been analyzed that Blockchain, will be fully scalable by 2023. Moreover, true blockchain or “blockchain complete” will have the potential to transform industries, and eventually the economy because of the complementary technologies such as AI and the IoT begin to integrate.

  1. AI Security

As mentioned earlier, technologies like hyper-automation already show how true digital transformation is changing in the business world. All the same, these technologies also create security exposure through potential new points of attack. In such case, AI security outgrows as a key solution. Safety and threat leaders should concentrate on three important areas; shielding AI-powered systems, leveraging AI to boost safety defence, and expecting nefarious usage of AI by attackers.

Final Thoughts

In today’s competitive environment, It is important to always remember that embracing change and adopting new technologies and trends will guarantee that your organization maintains a competitive edge. Implementing such technologies will definitely be a game changer for your business. Get ready for the better future!

Five Emerging Trends in Telemedicine to Watch in 2020

Tuesday, August 25th, 2020

Since the beginning of the 21st century, hospitals and doctors have been trying to sort out ways to provide better access to treatment to their patients, their payment alternatives, and health records. Telemedicine is revolutionizing health care and changing rapidly. It uses an electronic route to communicate with patients with their physicians. It is also associated with forthcoming advancement in health science arising out of the effective fusion of knowledge and technologies with bioscience.

Some advantages:

• Reduced inconvenience and price of patient transfers.

• Decreased inessential period of time for health professionals.

• Improved access to quality health services.

• Facilitate patients and rural practitioner’s access to specialist health services and support.

“In this technologically dominant world, individual physicians/doctors have to keep themselves updated or risk being left behind”, says Jonathon Savage, DO, vice-chair of the mHealth, Technology, and Distance Learning Group for the American Telemedicine Association (ATA). “Our patients are living in an online and on-demand world. So, we as physicians need to live in that world,” he says. “If we do not meet the patients where they are, we are going to become like the music stores and the video stores of the past.”

Emerging Trends in Telemedicine in 2020

Telemedicine is bridging the gap between patients and doctors. Patients are gradually accepting this change and feeling more in control of their health checkups. However, doctors are getting more time to research and review individual cases.

Below are the 5 major upcoming telemedicine trends:

  1. More Insurers will cover Telehealth

“The broad acceptance and usage of Telemedicine are enabling several insurance companies and government-administered healthcare institutions to come forward and incorporate such advancement in their operations,” said Dr. Savage, CEO Care on Location. Medicare is gradually becoming the mainstream and producing innovative remote patient monitoring and telehealth services, such as remotely monitoring a patient’s heart function from home. “In 2018, that was something that was not covered by Medicare, but now it is.” Dr. Savage added further.

Also, 35 states including Washington DC, have strict laws mandating that private insurers cover telemedicine services in the same manner that they cover in-person services, according to the ATA (Advanced Technology Attachment). “It seems like most health plans have some kind of telemedicine benefit.” Said Dr. Michael Brown the former director of telemedicine at Mosaic Life Care in Kearney, Missouri.

  1. Patient-centered Medical Homes to Become a Reality

Telemedicine will gain huge prominence because of the increased customer satisfaction numbers. It is not only convenient and effective but also saves time and expenses for both the doctors and patients involved. Thus, in the coming future, we can observe an upsurge in the number of patients getting treatments right from the comfort of their home, or being a part of a medical home including several other patients with similar symptoms and diseases for better diagnosis and consultations.

  1. More Stringent Cyber Security Measures

Cyber security is most crucial in the healthcare industry. We will continue to see extensive variations in the way the telemedicine industry goes about protecting confidential information. As hackers continuously exploit new vulnerabilities, developers are in a constant race to keep up with new threats. With the fear of the massive costs associated with data violations coupled with being on the protective side of cyber-attacks, the healthcare industry will continue taking necessary actions to reinforce its security.

  1. Decentralized Care Will Become Commonplace

Today, we already notice varied examples of advanced healthcare heading towards community-based and cost-effective territories. Several organizations have already started to decentralize their niche offerings, especially Teleradiology by community extension services or by partnering with emergency healthcare centers. The decentralized clinical telemedicine will offer healthcare professionals around the world to see their patients virtually.

  1. Better Technology and Healthcare Apps

In the coming future, we can expect personalized telemedicine apps for both the clinician and the patient that would not only be customized to their case but also offer the flexibility to specify the information that should be displayed. Moreover, we can observe better integration of EMR software with telemedicine software to render relevant patient information seamlessly to the doctor during the virtual treatment sessions.

Choose Successive Technologies for High-quality Telemedicine & Healthcare Solutions

The healthcare industry is undoubtedly the most crucial and fastest-growing industry in the world. Combined with the technological advancements and the ability to predict and manage the healthcare operations, new and unique opportunities are making way for a broader healthcare industry transformation. Successive holds a deep understanding of the healthcare industry and demanding healthcare needs. Our focus revolves around optimizing the operational efficiencies, reducing risks, and enhancing the customer experience to provide reliable and cost-effective solutions.

Contact us to know more about our healthcare services and how partnering with us can help you capitalize and adapt to the changing trends of Healthcare.

Major Tech Trends Will Emerge in the world Post COVID-19

Tuesday, July 21st, 2020

As we all know, the coronavirus pandemic has globally disrupted people’s life and lifestyles. Governments have enforced lockdowns to curb the spread of the virus. Work from home is the new reality for many businesses. Even, schools and colleges are conducting online classes. In fact, social distancing is the new norm at grocery stores. People are getting used to this kind of change and they are aware that how much this virus is dreadful for them. In addition, one of the major fact is that the COVID-19 will have a lasting effect not only on our daily lives but also on our economy, and things are not likely to return to pre-pandemic norms sooner.

In such case of lockdown, there is a unique focus back on the urgent need to adopt digitization and modern technology tools to not only get through the pandemic but to also sustain a competitive market and be prepared for future crisis.

Technology is Helping Us More Than You Realize

In the past few months, there is surge in adoption of various advanced technologies. The big examples are drones for food delivery and robots for automation to COVID-19 contact tracing apps, and online education learning platforms. This is not the end! This blog discusses some of the tech trends that are likely to see a surge in adoption post COVID-19.

Artificial Intelligence (AI)

AI is playing a massive role in helping us all get through the pandemic and it will see a greater adoption after the pandemic is over. AI will be particularly useful for those within retail and supply chain industries. Through machine learning and advanced data analytics, AI will help these companies detect new purchasing patterns and deliver a greater personalized experience to online customers.

Most importantly, big tech firms like Facebook, Twitter, Instagram, and WhatsApp, are leveraging the power of AI to decrease the spread of COVID-19 related misinformation online, mobile app developers are building AI-powered apps that can help screen people for COVID-19 symptom. For companies looking to restart their office, Amazon’s new AI-powered tracking system will encourage employees to maintain social distancing.

Internet of Things (IoT)

IoT has played a significant role in successfully leading the battle against the coronavirus pandemic. In the coming years, IoT will transform the user experience profoundly, providing opportunities that weren’t possible before. The biggest example of IoT being used during the pandemic is that of drones that are not only helping deliver food and other necessities but are also helps keep check on containment zones and congested areas to mitigate the spread of the virus.

Moreover, some other examples include connected thermometers and remote monitoring of patients using IoT-enabled device. At present, remote monitoring of patients is helping offer relief to hospital doctors and staff by limiting their face-to-face interaction with patients who are infected.

Cybersecurity

It has been analyzed that coronavirus pandemic saw a massive surge in cyber-attacks (such as ransomware, email campaigns, phishing, etc) and data breaches. The current situation of lock-down, when thousands of people are forced to work remotely, volumes of private data may become totally vulnerable or not protected in a proper way. This is why companies are likely to boost their cybersecurity plans to make sure their sensitive corporate data is not compromised in the coming years because of certain security loopholes.

VR/AR

As we know, everyone is spending a lot of time in their home because of lockdown, which has increased the number of people using #VR headsets to play video games, explore virtual travel destinations and partake in online entertainment. For this, they’re also using this technology to seek human interaction through social VR platforms.

Also, businesses have been experimenting with VR platforms to train employees, hold conferences, collaborate on projects, and connect employees virtually. Now that businesses and consumers know the extent to which this technology can be used, we are likely to see more virtual conferences and human interactions as our new normal sets in.

Voice User Interface (VUI)

Nowadays, consumers are becoming increasingly concerned that their mobile devices can spread coronavirus because it has been used and placed at so many places in a day. As the fear of spreading germs grows, so will the use of voice tech in forms of voice user interface (VUI), which can reduce the number of times one touches any surface, including our mobile devices. Almost 80% of our communications done using verbal communication, that’s why voice usage will continue to increase in the coming times as well.

Summing It Up

These emerging technological trends will see a greater acceleration in adoption in the world after the COVID-19 pandemic. It would be better for industries and businesses to adapt these changes which will later help them alot. So, get ready to implement these technologies and prepare yourself for a better future!

How AR/VR is Transforming Data Visualization

Friday, July 17th, 2020

According to Forbes, we have created 2.5 quintillion bytes of data and over the last two years alone, we have created over 90% of the world’s data. According to research, all the data between 60%-73% within an organization goes unused for analytics, whereas the percentage is even higher for small scale enterprises. The major impediment behind effectively utilizing such data is the ability to perceive the data as facts that make the dependence of the efficiency on the visualization techniques. The traditional 2D representation of the big data analytics restricts the imaginations, facts, and conclusions from the data gathered. 

The demand for data visualization in AR/VR has grown tremendously for a few years. Enterprises are making optimal utilization of their data by creating technology solutions that maximize customer engagement levels, efficiency, and business capabilities. Such data-driven solutions incorporate next-gen technologies like AI, ML, Big Data, IoT, and immersive technologies like AR (Augmented Reality) and VR (Virtual Reality). Besides, several data scientists believe that AR/VR solutions have a massive potential to radically transform the way enterprises interpret the data and interact with it. Data visualization is a graphical representation of data. It has become an integral and massive component in data science. Also, it offers visible and factual visuals as opposed to the raw data, providing a quick and better understanding of the information.

In this blog we will highlight some pointers depicting how the immersive technologies AR/VR are transforming the modern data visualization techniques:

Better and Actionable Data Insights

In an average organization, collecting, analyzing, extraction of useful insights consumes a lot of time and creates blurry and irrelevant conclusions. Here, data visualization plays a key role, it inspects and extracts only the actionable data with minimal efforts. The use of VR/AR in data visualization enhances process effectiveness by rendering an immersive environment. For instance, integrating VR techniques in the product development lifecycle can precisely detect the flaws and errors that may further lead to process hampering or other business challenges.

Enhanced Decision-Making Capabilities

Implementing AR and VR solutions enable organizations to enhance their decision-making process significantly. Data scientists can leverage the benefit of gathering important facts and figures from the analysis report with the help of data visualization. Besides, Data visualization using AR/VR helps in forming efficient strategies to seamlessly attain critical business goals and objectives in the lowest timeframe. It facilitates business processes by enabling prompt responses that effectively runs daily operations in multiple companies.

Improved Data Research and Presentations

Unlike the 2D data representations, 3D data visualizations using the immersive technologies (AR/VR) are highly effective at elevating the data research process during various stages. Nowadays, the data scientist is massively using mixed reality techniques to investigate complicated data structures and to extract the hidden patterns via immersive technologies. VR simulations cannot only emphasize the data exploration process but can also predict future business outcomes through 3D data models. Besides, AR/VR/XR technologies provide an effective way to collaborate within the organization and sharing of discoveries with the stakeholders in a presentable manner.

Collaboration in Real-Time

A collaborative form of immersive data visualization is rapidly trending among the tech community. The unique data visualization methods draw the exact data on the table enabling the users to hover on it, explore the details, and generate charts. Moreover, users can add new datasets, variables, and understand the data completely through immersive technologies. Similarly, the visualizations can act as a virtual meeting room where the distributed teams can collaborate and work on the data projections.

Conclusion

The mixed reality data visualization for several industrial purposes is still in the initial stages. The combination of AR/VR with data visualization creates great opportunities and possibilities in the creative environment. Besides, it will enable enterprises to augment their growth curve through advanced data analytics and future-proof decision-making processes. 

Work From Home: How Organizations Are Adapting to The New Normal

Friday, July 17th, 2020

We are in the midst of a flexible workplace revolution where remote work is an upward trend in almost every industry. Nowadays, the global economy is immensely competitive, thus it is imperative to find the best business solution to stay ahead. We all are aware of the coronavirus pandemic and how it has terminated all the organizations and have forced their employees to work from home. Well, work from home was already on a full-on global work movement even before Covid-19, but considering today’s situation working remotely is one of the best trends in the market. It has become the new norm. According to research, 90% of the employees who are currently working from home have decided to continue the same for a few years. Innovative techniques like collaborative platforms, videoconferencing software, and multiple cloud services keep the employees engaged and provide the benefit of attending meetings, project completion from anywhere, anytime.

Remote working is not only beneficial for the employees but has proved to be revolutionary for the organizations as well. Let us have a look at the benefits remote working has brought to the enterprises:

Increased Productivity

Businesses have experienced an augmentation in their productivity during the “work from home” trend. According to research, approx. 50% of remote employees are working smartly and consuming less time. Also, 45% of the people say that work from home causes less distraction due to which they complete their tasks accurately and timely. Working from home has undoubtedly increased business productivity and employee working standards as well.

Improved Employee Retention

Retaining your most talented and productive team members in such a pandemic situation has become the need of the hour. Enterprises are ensuring that their employees are actively connected to the core of the business. According to research, engaged employees are more productive, more faithful, and are better advocates for their employer. Work from home has resulted in better and seamless employee engagement and team collaboration (thanks to technologies and management). Therefore businesses are experiencing a more powerful brand reputation and elevated employee retention rates.

Easier Access to Top Talent

Organizations open to hiring remote workers are more likely to have the most reliable and the brightest joiners in a more economical way than you would spend to hire someone in-house. Various enterprises have found a flexible and engaging workforce to be a scalable solution that enables them to stay on-budget during busy & slow times and avoid overstaffing and layoffs.

Enhanced Savings

Many established businesses have already enjoyed savings due to telecommuting. By empowering the workers to be highly collaborative and engaged in working from home is a good option to save your business in terms of money. This way you can lead with a good amount of money to be wasted on many perpendicular activities like parties, electricity, journals, office rents, and other overhead stuff.  Although working from home can save companies money, some hidden costs will need to be assessed.

Conclusion

Initially, remote working wasn’t feasible for many companies, but today evolving technologies have made “work from home” a much seamless and easier task. Every business is unique, and therefore requires a keen evaluation of the benefits applied to the specific business before making any decision. It is quite clear from the above analysis that remote working is one of the best options for your business right now. It can help the employees as well as the business to stay updated, flexible, engaged, and collaborative in terms of work and other business activities.

Microservices

Monday, July 13th, 2020

The world we live in is dynamic, in fact, the only sure-fire constant that you may find in it is the fact that change here, is a rather constant set of affairs. When we narrow down our view of the world to software and technology this seems to take a whole other meaning, not only is change constantly occurring, it is occurring so rapidly that even the best of our brains have difficulty keeping up with it.

This brings us to a very interesting question- how can the various applications and other software on your electronic devices accommodate such a variety of change and that too this fast? This question lies in the mind of all developers, before they even launch a new application, for example, they build it already capable of inculcating new updates, etc. Now comes the question of rapidity. Earlier the applications used to have monolithic architecture. Under this, the entire application was built as one independent unit. This resulted in any induction of change to be an extremely time-taking and tedious process as any change affected the entire system- even the most minuscule modification to even a tiny segment of the code could require the building or deployment new version of the software.

But the world as we know it needed to be much faster than that, this where Microservices came and replaced Monolith applications. Microservice Architecture or as it is popularly known- Microservices is today one of the foundation components of creating a good application aimed and precise and immersive delivery of service. It is a style of Architecture that designs the application as an amalgamation of services that can easily be maintained over a long period of time and deployed if need be both with one another or independently. It tackles the problems posed by earlier models by being modular in every single aspect. It is a rather distinctive method of creating systems of software that emphasizes the creation of single-function modules with strictly defined operations and interfaces.

Since there are no official templates available to either design or develop or even base microservice architecture upon, providers of these services often find themselves in a more creative space than usual, however over time there has come some uniformity in types and characteristics of services offered or how this architecture is developed. Topping the charts, of course, is its uncanny ability to be divided into numerous components with each being able to be tweaked and redeployed independently so if one or more service is to be changed, the developers do not have to undertake the gargantuan task of changing the entire application.

Another defining characteristic carried by it is the simple fact that this is built for business. In previous architectures the traditional approach with separate teams for User Interface, Technology layers, Databases, and other services and components was present. Microservice comes with the revolutionary idea of cross-platform teams, with each team being given the task of developing one or more very specific products based on any number of services (as available within the architecture) with the help of a message bus for the purpose of communication. It functions on the motto- “You build it, you run it.” Hence these teams are allowed to assume ownership of their developed product for its lifetime.

Another well-founded achievement of Microservices is its quality of resistance to failure. The probability of failure is extremely plausible since a number of services which on their own are quite diverse as well are continuously communicating and working together. The chance of a service failing is rather high. In such cases, the client should withdraw peacefully allowing other services around its function. Moreover, Microservices come with the ability to monitor over these services which exponentially reduces these chances of failure, and if and when one service or the other does fail it is thus well equipped to cope up with it.

As you may realize reading thus far, that Microservice architecture in all its application and potential seems to be a design capable of bringing a revolution in the industry, hints of which have already been seen as it has efficiently and rather completely replaced the traditional monolith models. It is an evolutionary design and it is an ideal choice for a designer who is unable to anticipate the types of changes that product may have to undergo in the future. In fact, it is built to accommodate unforeseen changes and that is why as development becomes more and more rapid a larger share of industry is switching from Monolithic to Microservices.

Some of the big players adding to its prestige are Netflix and Amazon. Both requiring one of the most widespread architectures possible in the industry. They get a number of calls from a variety of devices which would simply have been impossible to be handled by the traditional models they used before that.

One major drawback faced globally among Microservices enthusiasts is the fact that the logic, schema and other information that would otherwise have been the company’s intellectual property implicit their own minds now have to be shared across the various cross-platform services. But there is no way around it, in the world around us where most software is being developed over cloud environments this is more or less a philosophical question that whether we should even keep a secret. But along with this aby accepting regression tests and planning around backward compatibility a lot of such tricky scenarios could easily be avoided. Anyway, compared to the ocean of benefits that one receives from Microservice architecture it can remain a rhetorical question whether companies have any other options available. The pros outweigh the cons by far and in the coming times, this is going to be even more sought after model than it is now.

Why Telemedicine Is The Next Big Opportunity In Healthcare?

Friday, July 10th, 2020

The word ‘Digital’ has become a norm in most of the industries worldwide. One of the most influential industry which has seen exponential growth with the wide adoption of tech advancements is Healthcare. The new lingo in the market is about Digital Health. It is a broader terminology that can be facilitated through a variety of methods including digital communications, telemedicine, and Tele-monitoring. The increased demand for digital health platforms and software will allow the market to continuously grow at a rapid pace.

Here are some major statistics in the telemedicine industry-

  • The telemedicine industry is expected to create more than $5.4 Bn market opportunity by 2025, globally.
  • Over the past few years, Telemedicine has seen an increased adoption rate of 71 percent.
  • In March 2020, India’s telemedicine guidelines issued have clarified regulations for startups and investors.
  • Telemedicine promises to solve the most challenging problems in the healthcare system for the future, allowing access to care in a cost-effective way.
  • Big Startups such as Practo and DocPrime are leading India’s telemedicine market with plenty of untapped opportunities.

With the aforementioned point, It is clear that the Telemedicine trend will help shape the future of the healthcare industry. And It will continue to grow as it helps close the gap between patients and healthcare providers. The ability to deliver healthcare services remotely, using computing devices, and customer-facing AI-powered apps are the most contributing factors for the growth of telemedicine. Telehealth visits continued to surge in the year 2019, driven by thriving reimbursement measures that are increasingly positioning telehealth as a highly attractive care option for providers as well as patients. On the other hand, supportive reimbursement progress, coupled with the growing awareness and acceptance of telehealth’s value, have set the stage for big moves in 2020 that will change the paradigm of healthcare.

Why Telemedicine in Required More than Ever?

There is often no replacement for face-to-face interaction with a physician and telemedicine requires specialized physician training and equipment. But its implementation would help facilitate overworked doctors provide badly needed medical services in rural areas, and even lower healthcare costs that burden the entire system. Even if no other good for health care come out from the coronavirus crisis, one development the incorporation of telemedicine into routine medical care — promises to be transformative.

Without having to travel to a doctor’s office or clinic, patients can have many ailments “seen” on a computer, tablet, or smartphone by a health care practitioner and have treatment prescribed as needed. In short, Telehealth can-

  • Brings Expertise to All Areas
  • Assists People with Limited Access to Specialists
  • Lower Healthcare Costs
  • Increase the Monitoring of Chronic Conditions
  • Attracting New Patients and Retaining Existing Ones

This movement could be a game-changer for the healthcare industry, but mounting its implementation will require well-coordinated action between governments, tech firms, and healthcare providers to overcome existing barriers.

Some of the biggest telemedicine barriers include-

Physician Licensing

Cross-state licensure is also a problem, along with credentialing. The current approach to medical licensing requires health providers to obtain multiple state licenses and adhere to diverse and sometimes conflicting state medical practice rules.

Difficulties integrating Telemedicine into the practice workflow

There is also a lack of acceptance by patients and healthcare providers that may arise from discomfort with technology, the relationship with the provider, and concerns over the security of information and confidentiality. It is essential to educate the clients and increase public awareness of it.

Lack of good reimbursement models

Certain criteria have to be met for practitioners to receive reimbursement. When reimbursement is limited, patients in the affected regions are under-served. As of January 1st, Medicare has established new payment codes for services provided. It is essential to take time and understand the new codes and reimbursement guidelines and implement them carefully.

The Future of Telehealth is Bright!

Considering so many advantages, the widespread adoption of telehealth is now recognized to be a sure thing. Telehealth was never well-meant to replace the traditional on-site clinical visit. Rather, telemedicine should be used as one more clinical tool in the clinician’s tool belt, with the ultimate and better aim of enhanced care for patients and increased operational efficiencies. As telehealth utilization picks up, we’ll also see an influx of “peripheral” services and devices to support it.

However, in the coming years, practices that fail to adopt telehealth will lose patients to their competitors that offer this facility. In 2020, we will see companies, providers and health plans move toward using telehealth not just to increase access to care, but also to deliver improved care as well as to increase revenue and/or reduce costs. As we know, the outbreak of COVID-19 has created a lot of barriers for patients who are ill and have serious diseases, in such cases, the implementation of a successful Telemedicine program is all you need!

If you are a healthcare provider and deal with telehealth rollout issues, integration challenges, and more. No worries! Our team of Telemedicine Experts and Developers gives you the power to bring your ideas to life. Want to know more about how to get started with the implementation of a telemedicine platform for your healthcare practice? Connect with us now.

Take 30 Minutes to discuss your Telemedicine project with our team of experts.

Click here to know more

RPA and Workflow Automation: The Key Elements in Driving Digital Transformation

Tuesday, June 30th, 2020

To achieve agility, competence, and effective digital transformation, enterprises should rigidly focus on the evolving advancements in technology. Nowadays, new technology is broadly available and far more affordable than it was decades ago. Several organizations have set forth on the path towards digital transformation with emerging technologies as their prime focus, however, it is the processes and the people they are empowered with that lead to a productive and robust transformation.

Enterprises that have successfully executed and are efficiently navigating their role towards digital transformation have experienced that deploying a low-code workflow automation platform makes them more radical and fast-paced. A low-code workflow automation platform empowers decision-makers to configure applications and automation solutions without the need to code. Besides, it ensures the interoperability of diverse systems with minimal human intervention.

Even the most skilled and dedicated IT leaders fail to manage and optimize a wide range of processes that exists across the business. As a result, only some specific and particular processes get prioritized for automation leading to a remarkable number of inefficiencies across the organization.

Deploying the Workflow Automation across the Company

The key fundamental to a business-wide adoption of workflow automation is that it should be trustworthy and easily accessible across the complete LOB (Line of Business). With an intelligent, efficient, and robust workflow automation and orchestration platform, businesses can enhance their accessibility as the workflows can be created and deployed in minutes (no coding required and features a drag and drop design). 

Automated workflows simplify the tedious IT operations and improve the experience of LOB (Line of Business) users. By leveraging automated workflows, organizations can unleash the potential of their workforce along with empowering the users to innovate and optimize.

RPA Promotes Businesses by Delivering Automation

RPA (Robotic Process Automation) enables businesses to frequently measure the implemented manual activities that can persevere a well-defined process, increase the speed of office work and depreciate the human errors which occurs while re-keying similar data into various systems. It automates the monotonous and tedious tasks and improves process agility. Businesses are implementing RPA to digitize their standard interfaces where the software robots stimulate the processing speed by automating the iterative tasks that usually stagnate business productivity.

In comparison to a full-scale business process optimization, the RPA is economical as it utilizes the existing IT infrastructure and automates the continuing business processes. By incorporating ML into the dynamic part of workflow automation and RPA, organizations can become more innovative, agile, smarter, and efficient.

The Bottom Line

Understanding where to begin with digital transformation is a bit challenging, but automation will provide the kickstart that maximum businesses need to begin with their journey. By unifying the power of low code workflow automation, RPA, and ML, businesses can become more productive, solution-driven, advanced, and efficient. Just remember to start simple and approach the big stuff systematically.

The Emergence of Cognitive Enterprise in Business World

Tuesday, June 30th, 2020

Without any doubt, advances in technology such as artificial intelligence (AI), blockchain, IoT, and robotic process automation (RPA) are now having a powerful impact on the structure of the business and change the way we work as a whole. But, this is not the end. We are entering a new era of enterprise evolution. Continuing to this, The cognitive enterprise landscape is starting to taking shape. Even though the concept of the cognitive enterprise is not new, it is quickly becoming a reality. Cognitive technologies are already automating marketing, service, and other business processes rapidly.

To get a crystal clear overview of Cognitive enterprise, in this blog you will understand why the architecture of the cognitive enterprise is evolving and how it is beneficial for businesses. First, we’ll dive into what is a cognitive enterprise?

About Cognitive Enterprise

The next digitization movement is the beginning of a “cognitive enterprise”. Cognitive enterprise leverage Cognitive computing, which is an epitome shift from traditional people-centric enterprises. Cognitive enterprises leverage wonderful technologies such as natural language processing, machine learning algorithms, augmented intelligence, and real-time computing to give rise to the human brain like abilities such as sensory, processing, and quality in machines.

A cognitive enterprise is one that invests in data and technologies and allows all workers, particularly knowledge workers, to perform at higher, more efficient, and more productive levels. In simple words, cognitive systems can help us solve problems quickly and with higher efficiency than a human mind. Some of the major examples where a cognitive enterprise has emerged. For example- IBM has long championed the cognitive enterprise as a new era of business reinvention. Recently, Salesforce announced Einstein Voice, an AI-powered back-end to its robust CRM system with a voice command UI, a la Alexa, on the front end. While digital transformation continues to renew legacy systems and operations, the cognitive enterprise represents the next phase of enterprise evolution.

Benefits of Cognitive Computing for Organizations

1. Higher quality data analysis

It has been identified that Cognitive systems are highly-efficient in collecting and cross-referencing information to analyze a situation effectively. For instance- in the healthcare industry, cognitive systems such as IBM Watson help physicians to collect and analyze data from various sources such as previous medical reports, medical journals, diagnostic tools, and past data from the medical fraternity. Moreover, Instead of replacing doctors, cognitive computing employs robotic process automation to speed up data analysis.

2. Improved employee capabilities and performance

With cognitive computing, employees can benefit from self-learning algorithms that will help them to do their jobs better and faster. Such programs support increased productivity by automating repetitive, low-value tasks such as collecting relevant statistics or updating client records easily. In the legal industry, a “smart” analytical mechanism is used that helps lawyers mine through voluminous content — streamlines the discovery process, especially where accuracy, deadlines, and pecuniary interests each compete to provide clients with excellent service.

3. Improved Customer Interaction

The cognitive enterprise organically integrates customer-focused teams, with operation staff to analyze workflows to achieve new levels of agility and customer experiences. As mentioned earlier, the technology can be used to enhance customer interactions by implementing robotic process automation. Robots can provide contextual information to customers. 

4. More Efficient Business Processes

Cognitive computing can analyze emerging patterns, spot business opportunities, and also handles critical process-centric issues in real-time. By examining a vast amount of data, a cognitive computing system such as Watson can simplify processes and reduce risk according to changing circumstances. While this prepares businesses in building a proper response to uncontrollable factors, simultaneously it helps to create lean business processes.

Wrapping Up

Deploying cognitive technology doesn’t just result in improved agent and customer experiences, but there is a tangible, enterprise-wide return on investment. To derive the maximum benefits from cognitive computing, organizations need to carry out a thorough analysis of its processes, data, talent model, and the market it operates in. If you still have some queries on the above, then do let us know. At Successive, our experts will help you find innovative solutions to your business problems and increase efficiency. Contact us now! 

How Digital Technology Upgrades Retail Experiences

Tuesday, June 16th, 2020

For a few years, we have experienced a radical transformation in the shopping patterns away from brick and mortar to online shopping modes, this is because of the dynamic and flexible experiences available through online shopping. Almost 60% of the retailers have already incorporated online shopping into their strategies and operations, 40% of retailers are still left confused in implementing the digital transformation. “What to do with the existing brick and mortar stores?” is however the main concern for many retailers.

Further, the innovative and productive retailers are adopting the opportunities to upgrade their physical locations with trending digital technologies such as Cloud, AI, IoT, and other mobile capabilities. With online shopping being the trending standard in the digital world, these emerging technologies provide retailers the capability of moving forward and beyond to develop personalized and enhanced customer experiences.

Leverage emerging technologies to create immensely significant in-store experiences

Cultivate Current Customer Relationship

Whether you sell goods or services in B2B or B2C environment, the fusion of technologies and digital solutions provide an opportunity for businesses to establish loyal customers by delivering a streamlined and flexible experience. For a B2B environment, organizations can implement predictive analytics technology to stay agile and forecast relevant inventory levels to adequately serve the increasing customer demands.

Whereas for the B2C environment, organizations can implement social listening initiatives to monitor and improve customer engagement on social media platforms allowing the business to gather valuable data insights that can be integrated into its CRM system to better understand the customer’s preferences.

Creating Opportunities with New Customers

Extending the use of data analytics is the key factor to improve a new customer’s experience. Several organizations collect relevant information or execute customer surveys to collect worthy information and implement that information to create the right product mix and branding strategies. By using trending technologies like CRM applications and significant marketing tools, companies can enhance their customer reach.

CRM (Customer Relationship Management) platforms are immensely effective in establishing modern and improved customer relationships. Such platforms provide data insights that help in tailoring the sales strategies and product offerings to a potential customer at the right moment.

Moreover, various vendors are actively supporting retailers and using modern technologies to create high-level opportunities that can increase revenue and profitability. Digital Marketing applications such as social media, mobile apps, email apps, etc. have created innovative ways through which companies can experience increased customer engagement.

The company must have complete control over complex inventory-management processes to provide consistent customer experiences across multiple touch points. The focus should be on enabling centralized visibility, orchestration of the inventories across various channels, and making omnichannel retail a reality.

Conclusion

Retail Industry is experiencing transformative changes these days. Thanks to innovative technologies and modern strategies, it is seamless to get insights on customer demands and priorities. Nowadays, digital technologies, AI, IoT, AR/VR, mobile capabilities, and cloud solutions are considered as the top-notch tools to help retailers broaden their customer reach, boost agility, and rightly utilize their infrastructure.

How Blockchain is Empowering the Business World?

Tuesday, June 16th, 2020

If you are in the business world, then the term ‘Blockchain’ would not be a new one! Blockchain is undoubtedly one of the hottest new technologies to hit the business world, and companies are racing to learn more about it and how they can apply it to their business. According to statistics, the global blockchain market is anticipated to be worth $20 billion by the end of 2024. What’s driving this exponential growth? A number of factors are contributing, such as- The need to simplify business processes to keep pace with the speed of business, transparency, traceability, and reduced costs.

Well, Blockchain may have gained huge momentum in the marketplace, but people are still not aware of the terminology. They see blockchain as a synonym for bitcoin and often use the terms. However, there is no excuse for losing out on the immense business opportunities that the technology can offer you. Today, in this article you will understand different ways blockchain can make a huge difference in your business processes.

Top Industries Leveraging Blockchain Technology

Within just the last few years, industries from insurance to finance, manufacturing to local government, and everything in between has found ways to utilize the power behind blockchain! Have a look-

Considering this wide spreading of Blockchain, most of the organizations have embraced this new technology in their business. Also, the business and IT services will mark 70% of all the blockchain spending in the future, as per the research.

So, let us discuss what blockchain is and the assorted benefits of using this technology in businesses.

How is Blockchain used in business?

As the name implies, the blockchain is a series of linked data blocks. Nothing can be erased from the ledger or audit track, but more data can be added in the form of new blocks. A unique code makes it possible to differentiate one block from every other block on the chain. Blockchain is important because it is a foundational technology that has the potential to be used in an almost infinite number of ways. Some of them are-

Operational cost reduction

One of the prime benefits of blockchain technology is that it can reduce operational costs. This is because blockchain allows businesses to remove intermediator or the administrative effort associated with both transaction balancing and record-keeping.

Easy of Payments

The collaboration of blockchain and digital payments is also one of the obvious applications of decentralized blockchain networks. By removing the involvement of third parties and associated documents like billing statements and invoices, blockchain has also eased the cash flow in the startups and establishments.

Supply Chain Management

Another great benefit of blockchain for businesses is that it makes supply chain management simpler. It offers a cost-effective method of tracing goods without the guesswork and inefficiencies. This, as a result, making it possible for companies to combat counterfeiting, delay in product delivery as well as security. 

Transparency

When discussing the importance of blockchain for business, technology also adds the benefit of transparency into the business processes. Blockchain is immutable in nature which means the content stored in the system cannot be added, altered, or removed anonymously. This improves accountability and trust between the business partners; making it possible for one to monitor everything in real-time.

Smart Contracts 

Smart contracts are also one of the outstanding ways of considering blockchain for business communication transformation. Being a self-automated contract, Smart contracts are programmed such that the actions are taken on their own when the associated terms of the agreement are fulfilled or not. This not solely reduces the need for intermediaries but also makes the transactions cost-effective, time-efficient, and trustable.

Robust Security

Security is a key requirement for every business. The technology comes with the power of decentralization and transparency which encourages users on the network to store and verify some or all of the information stored in the network. Also, the blockchain network comes with higher complexity and security considerations which lower down the risk of cyber attacks Above all, Blockchain is also emerging as the perfect answer to the fight against Coronavirus by offering real-time tracking information, data immutability, and transparency across distributed decentralized ledgers.

Final Words

Blockchain technology is undoubtedly here to stay and will change the face of business. With the above-mentioned points, you can not overlook the fact that blockchain has so much potential for the business. Companies are observing these business benefits and embracing blockchain technology for its wide-reaching possibilities.

7 Hybrid Cloud Essential Security Elements

Tuesday, June 16th, 2020

Globally, the emergence of cloud computing and cloud storage has changed the dynamics of how the organizations create, store, execute, and operate the data. It is well known that public cloud platforms allow organizations with little or no cloud structure to migrate to the cloud. But several organizations set up their private cloud networks as it allows them to protect their intellectual property more securely. 

Hybrid Cloud: An Intro

No doubt, security is a big concern for every organization. As IT applications and infrastructure move to the public cloud, the chances of a security breach can increase exponentially. But the problem isn’t the cloud service!

According to Gartner, public cloud services offered by leading providers are secure and identified the real problem as the way in which those services are used. The challenge, then, is figuring out how to deploy and use public cloud services in a secure manner. And hence the emergence of hybrid cloud is considered as the game-changing scenario as it offers the best of both the cloud platforms. 

Security Threats in Hybrid Cloud Platform

There are few security challenges which you need to address while working on the hybrid cloud platform. Check out these 7 most crucial hybrid cloud challenges here-

Adherence to Compliance-Regulation

With the rigorous data security norms such as GDPR coming into effect, the regulatory requirements for staying compliant have become even stricter. As the data moves from your private cloud network to the public cloud network in the hybrid cloud computing model, you need to take extra preventive measures to stay compliant.

Maintaining Data Protection and Encryption

Every database, workloads, and content in cloud must be protected from internal and external threats aimed at stealing critical data. In such a case, Encryption helps offset concerns associated with relinquishing data control in the cloud because it limits the chance of a breach and hackers won’t be able to decrypt the data. 

Ambiguity in Service Level Agreements (SLAs)

When you are opting for a hybrid cloud platform, you are also allowing the administration of the data to your public cloud service provider. There are also challenges that companies face with regard to the accountability of the data loss. It is important to make sure that the service providers have ensured the confidentiality of the data. 

Network Security

Managed network security services help simplify network security by reducing the complexity that evolves from managing different operating systems, network asset failures, and remote access queries. Software-defined network technologies and automation are increasingly being used with the hybrid cloud to centralize security monitoring, management, and inter-workload protection. 

Data Redundancy Policy and MFA

It is recommended that organizations must have a data redundancy policy in place to ensure the back-up in case there is only one data center. Moreover, organizations need to set up the multi-factor authentications methods to prevent any unauthorized access.

Workload-centric Capabilities

Since workloads can move between clouds, they need to carry their security methods with them. With workload-centric security, controls are built-in and stay with each workload wherever it runs. The plus point is that it can benefit DevOps as well, enabling security controls to be more easily integrated into new applications. Every time a new workload is provisioned, security controls are already there. 

Strict Monitoring of Regulatory Changes

With new mandates continuously in the action for cybersecurity and data protection, financial firms need a mechanism for proactively tracking these changes for betterment. Robust predictive analytics, such as those used by a controls database, is designed to simplify and accelerate the discovery of regulatory changes and can deliver actionable insights for rectification.

Conclusion

Before starting your organization’s hybrid cloud journey, think carefully about your long-term approach and what you will expect from your hybrid cloud environment in the years to come. No solution is perfect, though, so they need to keep the challenges associated with hybrid clouds in mind as they roll out their network deployments. By considering these seven elements of hybrid cloud security, you can help your organization transition smoothly between on-premises and cloud environments. Looking for the best cloud application development services? Do not hassle! Talk to our business consultants now.

Leverage AWS IoT Core for Connecting Devices to the Cloud

Tuesday, June 16th, 2020

Technologies are consistently evolving with innovative enhancements to them every day. Connecting your devices to the cloud can be a complex situation and requires a skilled cloud app development company to get the best results. Also, managing several internet-connected devices, security measures, and reliability simultaneously can be a tedious task. 

To overcome this burden, a fully managed cloud service “AWS IoT Core” is introduced. The organizations can now connect their devices to the AWS cloud for improved security, interoperability, and clarity. Besides, the AWS IoT Core offers a centralized platform that promotes secure data storage, convenience across a variety of devices, and retrieval.

With AWS IoT Core, your application can be tracked and communicated with all the connected devices, 24*7, even when they are offline. It is easy to use AWS and Amazon Services with AWS IoT Core to create IoT apps that collect, process, examine and carry out the information generated by the connected devices without the need of managing any infrastructure. These apps can also be centrally managed over a mobile app.

How does AWS IoT Core Operate?

Connect and Manage Your Devices

AWS IoT Core allows seamless connectivity of multiple devices to the cloud and to other devices. It supports HTTP, WebSockets, and MQTT (Message Queuing Telemetry Transport), a communication protocol particularly created to support irregular and interrupted connections, lessen the code footprints on the devices and decrease the network bandwidth necessities. Besides, AWS IoT Core supports industry standards and custom protocols also devices using different protocols can intercommunicate.

Secured Device Connections and Information

Whenever a device gets connected to an AWS IoT Core, an end-to-end encryption is initiated throughout all the connection links so that the crucial data is never transferred between devices and AWS IoT core without having a proven identity. You can always authenticate access to your devices and apps by using granular permissions and policies. All thanks to the automated configuration and authentication policies provided by the AWS IoT core.

Process and Act upon Device Data

You can refine, modify, and act upon the device data depending upon the business rules you have defined. Also, you can update the set business rules anytime to implement new device and app features.

Read and Set Device State Anytime

The latest state of a connected device is stored within the AWS IoT core so that it can be set or read anywhere, anytime, even when the device is disconnected.

Key Features of AWS IoT Core

Below are the unique and robust AWS IoT Core features that provide a seamless experience to organizations while connecting to several IoT devices to the cloud:

Alexa Voice Service (AVS) Support

You can easily utilize the AVS for a regular management of your devices having Alexa built-in abilities i.e. microphone and speaker. With the AVS integration, it is quite easy to scale a huge amount of supported devices and their management can be done through voice controls. It reduces the cost of building Alexa Built-in devices by up to 50%.  Besides, AVS integration promotes seamless media handling for the connected devices in a virtual cloud environment.

Device Shadow

You can create a determined, virtual version or Device Shadow of every device connected to an AWS IoT core. It is a virtual representation of every device by which you can virtually analyze a device’s real-time state w.r.t applications and other devices interacting with it. It also lets you recover the last reported state of each device connected to the AWS cloud. Besides, the Device Shadow provides REST APIs that make it more convenient to create interactive applications.

Rules Engine

The Rules Engine empowers you to create a scalable and robust application that exchanges, processes the data generated by the connected devices. It prevents you from managing the complex and daunting software infrastructures. Moreover, it evaluates and modifies the messages published under the AWS IoT Core and delivers them to another device or cloud service.

Authentication and Authorization

AWS IoT Core provides industry level security for the connected devices as it allows mutual authentication and peer-to-peer encryption at every connection point. This means that the data is only transferred between the devices that have a valid and proven identity on AWS IoT Core. There are majorly three types of authentication mechanism:

  • X.509 Certificate-Based Authentication
  • Token-Based Authentication
  • SigV4

Devices connected using HTTP can use either of the above-mentioned authentication mechanisms whereas devices connected through MQTT can use certificate-based authentication.

AWS IoT and Mobile SDKs

The AWS IoT Device SDK allows you to connect your hardware device or your application to AWS IoT Core instantly and efficiently. It enables your devices to connect, validate, and exchange messages with AWS IoT Core incorporating the web protocols like MQTT, HTTP, or WebSockets. Moreover, developers can either use an open-source AWS SDK or can create their SDK to support their IoT devices.

The Bottom Line

AWS IoT Core empowers people and businesses to connect their devices to the cloud. It provides great assistance for web protocols like WebSockets, MQTT, and HTTP to facilitate seamless connectivity with the least bandwidth disruptions. Also, AWS IoT Core promotes smooth and effective communication between the connected devices.

Integrating Telehealth Solutions with EHR: An Innovative Approach

Tuesday, June 16th, 2020

For a few years, we have seen a striking shift in the healthcare industry, the delivery of healthcare services started from in-person hospital/clinic visits to the virtual visits and now has moved on to remote patient monitoring (RPM). Healthcare Industry is the most evolved and technology-driven industry so far with new advancements and innovations added to the healthcare services quite often. For the majority of healthcare providers, the consistent workflow incorporates the EMR (Electronic Medical Record) a one-stop solution for care coordination, progress tracking, and medical data storage.

To provide a more convenient and pleasant experience to the patients, the experts have combined the use of EHR (Electronic Health Records) with the evolving Telehealth solutions. Healthcare providers are bracing themselves to use EHR applications to its maximum capacity, for minimizing patient congestion at hospitals and for diminishing the number of increasing patients.

Besides, we all are aware of the global pandemic caused due to Covid-19 and its impact on the world so far. Till now, a huge amount of people have been infected with the virus. Several EHR vendors and enterprises have come forward to help restrict the spread and influence of the Covid-19 virus by implementing Telemedicine as a mainstream and robust option.

Telehealth solutions are earning huge demand due to the overpopulated hospitals and limited options for treatments. The combination of the EHR system with telehealth solutions are providing great help to healthcare enterprises by improving clinical workflows and providing better treatment to the patients. Now, the EHR vendors are implementing an integrated telehealth solution, particularly designed to be integrated with EHR platforms, enabling seamless and easy transfer of patient data from one interface to another. Combing the telehealth and EHR systems can do the following:

  • Enhance the care delivery environment
  • Simplify the data collecting measures
  • Lessen the overhead costing
  • Decrease the fatality rates for chronically ill patients

How the EHR compliments Telehealth Solutions?

According to research, 30% of the doctors using telehealth services conduct their video visits through an EHR platform. Moreover, around 45% of the physicians access their telemedicine programs through a mobile/tab. Besides, the amalgamation of telehealth solutions with EHR brings the following key advantages:

Seamless and Automated Data Entry

Data entry becomes hectic when the number of patients is more, this often leads to inaccurate patient details and miscalculated visit records. Nowadays, doctors consult remotely with their patients and create a summary of their telehealth visits. The integration of EHR systems with telehealth has created higher efficiency and feasibility for the healthcare providers at the workplace.

It also discards the duplicate data entry scenarios. During a telehealth visit, the patient’s information is directly stored into their respective health records depreciating the chances of information mismatch/loss. In this way, doctors have more detailed, accurate, and latest information about the patients that helps in enhancing the treatment approach.

Synchronized Patient Insurance Information

Many insurance organizations have commenced covering telehealth services. In such a case, keeping a record of the telehealth coverage can be a daunting and challenging task for the healthcare providers, if they don’t have the access to patient’s insurance information at the time of visit. However, with the integration of telehealth solutions with EHR, doctors verify the patient’s eligibility even before signing them up for a virtual consultation.

This ensures the doctors are reimbursed for their services and time while skipping the costly and confusing delays.  Besides, EHR vendors link their systems to the insurance databases making it convenient and easy for the doctors to trace the patient’s eligibility and other benefits.

Streamlined Virtual Care Experience between the Patients and the Doctors

During the telehealth visits, doctors require access to a patient’s health records for evaluating their symptoms and performing relevant treatments. With the integration of EHR systems, doctor’s access to the patient’s health records directly, using the same system they are familiar with. Launching audio/video consultations right from present EHR systems creates seamless and simplified virtual care workflows that imitate the same authenticity as face-to-face provider/patient interactions.

Besides, patients gain a better understanding of their diagnoses and can view a simplified and easy summary of their medical history.

Conclusion

It is seen that both the healthcare and medical provides would be highly benefitted from the EHR and telehealth integration. The combination eases the flow of information, decreases the chances of errors (while updating patient records), enhances patient outcomes, and simplifies the billing process. With the growing trend of virtual patient care, doctors can provide a much faster, secure, and simplified service allowing the patients to get better and suitable treatment.

How DevOps is Propelling Business Growth

Tuesday, June 16th, 2020

People often confuse DevOps with a tool or a team, rather it is a process or methodology that uses modern tools for improving the communication and collaboration between Development and the Operations teams and hence the term “DevOps”. Moreover, DevOps has come out of being just a buzzword, it is now covering the mainstream and has gained immense popularity at an extraordinary level forming an entirely new business world.

DevOps provides agility and continuous delivery that support organizations in dealing with real-world industry scenarios like growing speed and complexities. It further assists with both customer and business-level applications empowering digital transformation.

User-based applications demand variations and implementations based on the feedbacks in an agile timeframe. Also, business applications require exceptional performance and robust, automated development & deployment methods to stay in sync. with the consistently evolving market trends. Several organizations have started adopting the business version for ensuring the best strategies for enhancing the infrastructure and security measures. Speed is amazing until quality starts to degrade likewise quality is worthwhile only if the deliverables are reaching customers in a fleet and reasonable time frame. Hence organizations consider DevOps as the key component in software development as it bridges the gap between speed, efficiency, and quality.

DevOps Cycle: The Six Fundamental Cs

Continuous Business Planning: The initial step in DevOps revolves around exploring potential avenues of productivity and growth in your business, highlighting the skillset and resources required. Here, the organizations focus on the seamless flow of value stream and ways of making it more customer-centric. 

Collaborative Development: This part involves drafting a development plan, programming required, and focusing on the architectural infrastructure as it the building block for an enterprise. It is considered as a business strategy, working process, and an assemblage of software applications that promotes several enterprises to work together on the development of a product. Whereas, the infrastructure management incorporates systems management, network management, and storage management which are handled on the cloud.

Continuous Testing: This stage increases the efficiency and speed of the development by leveraging the unit and integration testing. The payoff from continuous testing is well worth the effort. The test function in a DevOps environment supports the developers in effectively balancing speed and quality. Leveraging automated tools can decrease the cost of testing and enable QA experts to invest their time more productively. Besides, CT compresses the test cycles by allowing integration testing earlier in the process.

Continuous Monitoring: Consistent monitoring maintains the quality of the process. Hence, this stage monitor changes and address the flaws & mistakes immediately, the moment they occur. Besides, it enables enterprises to effectively monitor the user experience and improve the stability of their application infrastructure.

Continuous Release & Deployment: This step incorporates monitoring release and deployment procedures. Here, a constant CD pipeline will help in implementing code reviews and developer check-ins seamlessly. This step incorporates monitoring release and deployment procedures. Here, a constant CD pipeline will help in implementing code reviews and developer check-ins seamlessly. The main focus is to depreciate the manual tasks, scale the application to an Enterprise IT portfolio, provide a single view across all the applications and adopt a unified pipeline that will integrate and deploy tasks as and when they occur.

Collaborative Customer Feedback & Optimization: Customer feedbacks are always important as it helps organizations to make adjustment decisions and actions that can enhance the user experience. This stage enables an instant acknowledgment from the customers for your product and helps you implement the corrections accordingly. Besides, customer feedbacks enhance the quality, decreases risks & costs, and unifies the process across the end to end the lifecycle.

Now let us move on to the how DevOps helps driving business growth but before that:

Business Benefits of Leveraging DevOps

Quick Development Leads to Quick Execution

DevOps have three significant and key principles: Automation, Continuous Delivery, and Rapid Feedback Cycle. These principles create a nimble, dynamic, productive, and robust software development lifecycle. Being an evolutionary extent of the Agile Methodology, DevOps uses automation to assure a seamless flow of software development. With the combined strength of the development and operations team, applications are promptly executed and releases are performed at a much faster rate.

Fewer Deployment Errors and Prompt Delivery

With DevOps, it is easy to execute a bulky level of codes in a relatively short period. Teams are enabled to share their feedback so that the errors are early recognized as well as solved early. This, however, results in shorter and robust software development cycles. 

Enhanced Communication and Collaboration

DevOps promotes a growing work culture and intensifies productivity, it inspires teams to combine and innovate together. To improve business agility, DevOps creates an environment of mutual collaboration, communication, and integration across globally distributed teams in an organization. It is because of the combined and collaborative work culture, employees have become more comfortable and productive.

Improved Productivity

Since DevOps is a continuous cycle, therefore it assures a quick development process along with minimal chances of errors. Efficient and seamless development, testing, and operational phases result in enhanced productivity and growth. Also, the cloud-based models significantly enhance the testing and operational stages in DevOps making it more robust and scalable.

New Era of DevOps: SecOps

SecOps is the effective collaboration between the Security and Operations teams offering best security practices for organizations to follow, a process to adhere, utilization of modern tools ensuring the security of the application environment. It enables organizations to supervise the analysis of security threats, incident management, security controls optimization, decreased security risks, and increased business efficiency. SecOps can be a social and transforming process for certain businesses demanding solutions for bigger security threats before the accomplishments of their objectives.

CRM Database: An Overview and Importance for Your Business

Tuesday, June 16th, 2020

Customers are important, as no business survives without a solid customer base, but sometimes managing a substantial amount of customer data becomes a challenging and tedious task. Organizations who are leveraging the CRM platform, cannot imagine their business without it. A CRM (Customer Relationship Management) software offers seamless management of your customer relationships- data, insights, and metrics all in one place.

A CRM platform help organizations in targeting multiple audiences, setting scores, and initiating alerts based on the customer’s activity. It is essential to routinely optimize the customer data for new business insights, CRM database is an effective CRM tool that amazingly monitors all the client related procedures and is the premise of client relationship admin frameworks.

What is a CRM Database?

A CRM Database is a resource containing all the client information collected, governed, modified, and shared across an organization. It enables you to effectively manage and store all the customer interactions into a shared company database. In such a way, users can quickly access key account and contact information.

CRM database incorporates robust sales and marketing reporting tools that are used for leading marketing and sales campaigns and enhancing customer engagement.

In CRM Database, the data is fragmented into three unique categories:

  • Operational CRM:  It focuses on streamlining business marketing, sales, and service-related tasks.
  • Analytical CRM:  It focuses on creating impactful strategies and approaches to enhance the customer experience.
  • Collaborative CRM: It shares customer information with various business organizations for targeting the relevant business audience.

For instance, Salesforce provides a highly customized platform that can be analytical, operational, or collaborative CRM depending upon the modules shortlisted by the Salesforce business customers.

CRM Benefits for Business

According to a customer survey, 80% of the users believe that their CRM software helped them in enhancing their businesses. A good CRM can get the right information from a reliable source to the right customer, at the right moment. Below are some of the benefits of a good CRM database: 

Collaborate Through Integration

Integrating data from various functions of a company helps you maximize and enhance your effectiveness through collaboration. For instance, the customer contact details on your website can be converted from Lead capture forms to the Hot Lead action lists in your CRM enhancing the collaboration between the marketing and sales teams.

Effective Pipeline Management

With proper visibility over your sales pipelines, you will gain better insights about the deals that require prompt attention and the deals that have gone stale. With frequent and keen monitoring over the deals passing through your pipelines, you can easily recognize and discard the areas of concern ensuring a smooth and reliable pipeline every time. Besides, the sales and marketing teams are always connected ensuring the high quality and clog-free leads in the pipeline.

Maximizing Productivity via Automation

Enterprises often execute multiple processes inclusive of a chain of redundant and monotonous tasks carried out by various users. Here, the CRM system helps you with automating such tasks to drive consistency and save time. You can automate the scheduling follow up activities, campaign mailers, and task assignments to certain teams, etc. Automation ensures that all the members of sales/marketing teams are following the same process from start to finish and no such task redundancy is there in the whole process.

Improved Engagement to Create Long-Lasting Customer Relationships

Nowadays, customers demand more than reasonable cost, high-quality products, or services. They want to get acknowledged and have the best engaging, personalized experience whenever they get confronted with the organization or vice versa. A CRM captures and stores every customer’s journey (from start to end). Customer advocacy is however the biggest catch, you can earn it by understanding your customer’s preferences, requirements and delivering them exactly what they want.

Increased Revenue and Productivity

Since the satisfied and long term customers bring increased productivity and value to the business. Thus, CRM helps you increase levels of customer satisfaction and retention. Besides, CRM automates essential business operations and promotes collaboration between various business functions that leads to saving time, decreasing the cost, and growing productivity.

Which one is best for your business? On-Premise CRM or Cloud CRM

Cloud CRM leverages cloud computing technologies to host your CRM application. It is a kind of Software as a Service (SaaS) that curbs the costing and timings required in dealing with the CRM technical set up and maintenance. Cloud CRM requires no hardware installation and is considerably more secure than many on-premise data centers. To meet customer expectations, organizations hugely need to consider Cloud CRM.

The Bottom Line

By maintaining high quality and high-performance CRM Database, enterprises can enhance their customer experience. A CRM Database should be highly capable of collecting, governing, converting, and sharing customer information. Thus it is highly recommended to select the best CRM application development company to leverage the exact CRM benefits. Besides, you can optimize your CRM database by a seamless data migration followed by standard data governance.

Cloud Migration and App Modernization: Role and Strategies

Thursday, June 11th, 2020

According to Gartner, for every dollar that is invested in digital innovation, three dollars are spent on application modernization. Also, 60% of the business face difficulties when migrating to the cloud, actually cloud migration is above the boundaries of technical expertise. Successful and effective cloud migration is inclusive of a complete transformation both culturally and organizationally.

Since the adoption of cloud migration practices, various organizations have started migrating to cloud-based services with an effective plan and strategy for managing and controlling their application ecosystem. According to a study, 95% of companies continue to use monolithic dedicated on-site servers with a combination of private and public clouds for application hosting.

Organizations are hugely evolving towards a cloud-based environment to become more cost-effective and to gain better operational competences. Cloud offers elevated agility, increased innovation speed, and higher response time for business requirements. By enhancing the availability of the applications and minimizing application outages, organizations can provide upgraded customer and user experiences, and not only this, enterprises can swiftly and flexibly gain new business roles and opportunities as soon as these evolve. Application Modernization to the cloud enables businesses to maintain a competitive edge in today’s rapidly growing marketplace.

Beware of the Stumbling Blocks

During the Hybrid Cloud Migration process, it is seen that many organizations quickly become affected by abrupt challenges. For instance, the on-premises application migration to a cloud-based environment can hamper the existing application integrations. The level of complexity and dependencies among the interconnected and diverse apps can ruin the overall cloud migration objectives and can lead to major impediments for your business.

This gives rise to the underlying questions:

  • How will the organizations best guide on the cloud migration journey?
  • How to address and resolve potential challenges and complexities?
  • How to ensure that your cloud migration and app modernization will meet the desired business goals?

Parameters to Ensure for a Successful Cloud Migration

In this blog, we will be answering the above questions as well as highlighting some pillars to ensure a successful and effective cloud migration.

Well Defined Your Desired Business Goals, Objectives and Outcomes

Your desired business outcomes should incorporate questions like how will the cloud migration and app modernization will enhance your business? How will this transformation bring more business value, enhance sales, improve customer services, and boost productivity? This will create collaborative insights and internal metrics that will help businesses to achieve desired business outcomes.

Find the Suitable Partner

Choose a third-party app modernization service provider with an accurate skillset and relevant expertise in cloud migration. Always ensure the provider’s abilities, experience in the relevant business, cultural fit, security, and scalability. The right partners can expand your sales pipelines, gain access to cost-effective infrastructure, and minimize the risk of hampering existing app integrations.

Leverage the power of Automation Tools

Automation will boost the monotonous and iterative migration process, in return will provide an error-free and more effective environment. Once the organization hosts its applications in the cloud, businesses can seamlessly and frequently add new software that means faster integration and quality testing. Moreover, the automation tools will increase the agility, performance, and desired business goals. 

Address the organizational and cultural changes

Cloud migration and app modernization demand vital coordination over several IT extensions. By creating interdisciplinary units across infrastructure, applications, and database personnel will help in reducing uncertainties and boosting recovery time for delays.

Bottom Line

The era of digital transformation has begun and therefore shifting to cloud-based services is vital. The right and suitable app transformation partner is the key to seamlessly and effectively managing your organization’s app modernization and cloud migration practices and also successfully driving the transformation methods.

Potential of 5G Enabled Edge Computing to Build IT Infrastructure

Thursday, June 11th, 2020

Today, advanced computer technologies can make a big difference for your business. It’s been a major fact that IT infrastructure has been advancing in leaps and bounds along with the growth of network resources focused on how to optimize technology infrastructure. In recent times, there is a lot of buzz about 5G technology.

The propagation of 5G networks, which will increase bandwidth extensively and make it easier to transmit high volumes of cellular data, opens up a number of opportunities for edge computing applications. Since 5G will help to fight latency with its distributed architecture, companies will be able to use these networks to expand their network edge and move data far proficiently. Here, you will infer the details on some huge benefits of 5G enable edge computing and how it provides many opportunities for IT leaders.

Getting Started with Edge Computing & 5G

In simple words, edge computing brings cloud resources- compute, storage and networking, closer to applications, devices, and users. It occurs by using small power cell stations to enable data to transport at high speeds. They capture data feeds to downstream processing systems located in core infrastructure, either in an on-premise data center or the public cloud.

With the massive interest in digitalization across all industry verticals – 5G is a key technology. 5G technology is important for consumers as well as businesses as we move into the Fourth Industrial Revolution and discover all that 5G has to offer. In fact, Edge computing is a crucial part of the 5G platform and provides a huge advantage for communication service providers in grabbing new business opportunities. Edge computing can enable 5G to deliver on its latency and bandwidth requirements. While 5G will increase the capacity of the network, and make it faster, edge computing will enable applications to be hosted physically nearer to the end-user.

Globally, cloud and IT providers are already deeply involved in the enterprise along with the telecom market, and sensing a chance to bolster sales across the board with the move the edge, have developed fairly complete edge narratives that incorporate 5G and hybrid cloud computing.

As per the statistics, “edge computing combined with 5G creates incredible opportunities for new products, platforms, and experiences in every industry. By 2025, 75% of enterprise data will be processed at the edge, compared to only 10% today.”

Key Trends Empowering 5G Enabled Edge

  • AI Based Network Management

As seen, enterprises are moving toward virtualization and cloudification which requires new levels of network automation. Today, workloads are increasingly becoming dynamic and many IoT applications are running require low latency. This would definitely warrant a shift to AI-enabled network management platforms that will open several new opportunities and provide ease.

  • Cloud-based virtualized networking

At present, the rising number of connections and demand for lower latency has created much requirement for some transformative strategies. Considering this, it became mandatory for businesses need to transition to networks with cloud-based virtualized networking. It allows for simplified management and extension of network capabilities, which help accelerate innovation, service fulfillment, and operations.

  • NFV and SDN technologies

It has been identified that both Network function virtualization (NFV) and software-defined networking (SDN) technologies are expected to demonstrate the highest opportunities in the 5G infrastructure market. The role of SDN is to make networks more flexible and agile. On the other hand, NFV replaces single physical network appliances with virtualized network functions which are linked together across virtual machines.

  • DevOps for Network Operations

As the adoption of cloud-based virtualized networks increases, the need for continuous development and operations (DevOps) methodology arises. DevOps methodology for network operations is crucial to future network evolution because it provides an environment for continuously engineering (the overall process includes building, onboarding, testing, and managing). 

Final Thoughts

There is no doubt in saying that edge computing offers several advantages over traditional forms of network architecture and will surely continue to play an important role for companies going forward. Implementing transformative network strategies and modernizing enterprise networks will help innovative businesses get the most from this opportunity and deliver new services at the edge. Ultimately, 5G enabled edge computing will help businesses to place their intelligence where it needs to drive superior business outcomes.

Why CRM Adoption Can Be a Gamechanger for Your Business?

Thursday, June 11th, 2020

In today’s era, new technologies come and go rapidly. Most importantly, it can be seen that there’s a new app or widget every week promising to make businesses and their sales reps more productive, efficient, and effective. Although some technology has proven to be more useful than others, one technology that’s surely here to stay is customer relationship management (CRM) software. Every business starts with a common motive, i.e. building a strong relationship with its customers. Customers are essential as no business exists without its client base. In fact, the way a company manages its customer database determines its business success. If you are thinking that your business is lacking in terms of customer relationships, then you have come to the right place! In this article, you will understand the value that CRM can bring to your business, how to know if your business is ready for CRM.

Getting Started with CRM Definition

We have all heard about CRM, which stands for Customer Relationship Management. Even if you have never used a CRM before, you’ve probably heard the term echoing through your industry. 

As the name suggests, Customer relationship management plays an increasingly important role in small and medium-sized companies for building relationships with customers. It is basically a software that you as a company can use to communicate with your customers – for administration, sales, and marketing. 

Who Should Use a CRM system?

if you sell a product, provide a service, or deal with customers or clients in any way, you probably do require a CRM software, especially if you want your business to grow. “The right CRM can help in the area of customer data and retention by simplifying the way you capture data from your sales team or anyone else who comes into contact with customers on an ongoing basis.

Here are some major barriers from the major departments, which has forged the need for CRM software for any organization:

Marketing

  • Disconnected messaging across various customer touch points
  • Inadequate customer data and insights
  • Incomplete 360degree customer view from first contact to post-sale and support

Sales

  • Inaccurate sales forecasts
  • High costs-per-sale
  • Overlooked sales opportunities

Customer Service

  • Fragmented historical views of customers
  • Multiple customer service channels
  • Extended customer issue resolution times and cycles

These points are really important to understand if you are going to choose a CRM software for the organization. Every business comes with challenges and the above-mentioned points are the biggest ones that you cannot ignore. But now, the solution is here. For a better understanding we have compiled a list of benefits CRM software offers! 

Top Benefits of Customer Relationship Management Software

When you choose the right CRM for your industry, business type, and customers, it’s simple to reap the many benefits from this software. Have a look-

Maintains a Centralized Database

CRMs allow your entire sales org to keep all prospect information, over any duration of time in a central database. This allows for quick cross-team access as well as the ability to easily manage all information via a shared location.

Better Customer Retention

A CRM system comes up with “customer retention” benefits: it will help you by reminding you about appointments or when to send follow up emails. When the team reminded about specific follow-ups, they’re able to schedule their contact at a point in time when their support is most helpful to a prospect. 

Create Sales Reports

CRMs allow your team to collect and manage data about prospects and deals using reporting features such as sales dashboards and reports. These allow representatives to better automate and manage their pipelines, deals, and contacts. Sales managers can use these sales reports to see how their team is tracking.

Customer Life Cycle and Segmentation

The top CRM software automatically tracks and segments the clients as they travel through the customer life cycle. This feature even allows you to evaluate the effectiveness of your sales and marketing strategies in converting prospective customers into leads, closing a sale, and then deepening the client relationship post-sale.

Cross Device Support

Today’s business teams perform work across multiple devices. Due to this, modern cloud-based CRM platforms can be accessed from any device, which means your deals aren’t all stuck in the office. With mobile CRM access and smartphone notifications, salespeople won’t miss anything important, whether they’re on a plane, at a client site, or in a meeting.

Conclusion

CRM applications contain a vast array of capabilities beyond those reviewed here. If you are already thinking about whether or not should you for CRM solutions, the answer is a “Yes”! We at Successive understands that developing a fully-fledged Customer Relationship Management software is not an easy process. To successfully build a CRM that would fully meet all your business’ requirements, you’d need a team of skillful developers and business analytics. We have a rich experience of building cost-effective CRM solutions and can provide high-quality software for managing all your company’s relationships and interactions with customers and clients. Connect with us now!

Role of HR in driving the Agile Organizations

Thursday, June 11th, 2020

Nowadays, organizations consider strategic agility a revolutionary change for the business. Agile transformations modify the process of how people work, engagement with customers, and employee management. Businesses aim for efficiency, consistency, and productivity by actively managing the activities right from the top. They incorporate quality and standardized processes to forecast the requirements and design the systems to ensure the availability of resources at the right place and right moment.

For now, businesses need to quickly assemble and reassemble their employees in teams depending upon the evolving demands but, this won’t be enough to drive agility. The teams would be requiring more workers beyond the organizational boundaries like the Freelancers, Outsourcing Partners, and Strategic Partners. By adopting such an approach, businesses can more flexibly respond to rising opportunities and effective business operations.

During an Agile transformation, the teams become more concentrated towards the technology and process. However, creating an agile organization is a people-oriented effort. Ultimately, it is the people who are being asked to transform their thinking abilities, working process, and implement change. As a people-oriented method, it pays to include HR with commanding the charge and helping people adjust to the changes.

Successful Agile transformation recognizes the role of HR in executing change

As enterprises are reconfiguring their methods to make agility a top preference, however, the process will bring new challenges and responsibilities for the HR. Moreover, it will entirely transform the structured management of HR, and the techniques which they were implementing in their talent management & services. In this blog post, we will outline the parameters that HR need to adopt for effectively enabling agility:

Implementing science and fact-based analytics

For driving agility, HR should utilize the tools and empirical studies of data to perform analytics on their own workforces and use the resulting insights to make evidence based decisions regarding the workforce management.

Creating a learning organization

The HR practitioners should focus on assisting the workers often, creating new skill sets, and gaining new learning promptly. This will create a culture inclusive of continuous learning, peer to peer learning, fostering informal, and recruiting the people with a keen ability to learn.

Talent Management Processes

Instead of viewing people as a series of fragmented parts, for example, a portion that needs to be hired, a portion that requires learning, a portion that requires progress on a career path, HR practitioners should look at the whole employee and their requirements, strategically and customize accordingly.

An Agile Operating Model for HR increasing business focus, efficiency and effectiveness

HR in Agile Organization

Bottom Line

It is very important to involve HR at the initial stage if you have just started with the agile transformation. However, HR should also participate in conducting talent audits of the company to explore the skills and knowledge that is lacking. This would be very effective as HR will create a hiring plan accordingly to bridge the gaps.

In addition, auditing the talent and modifying the recruitment plans before the full adoption of Agile, will enable the organizations to staff and skill the teams proficiently. HR with clearly defined career paths can lead to increased talent retention rates which will benefit the organization. To match up with the pace of agile transformations, HR requires to correctly reinvent themselves and the practices they support.

Why Enterprises Need To Consider Application Modernization in 2020

Thursday, June 11th, 2020

At present, day by day evolving customer expectations, rising need for agility in businesses, and reliable & optimal use of Big Data and cloud-native technologies have resulted in the rise of application modernization solutions driving Digital Transformation across enterprises. In today’s world, digital transformation is not only just a buzzword; it’s a must to keep your business competitive in a rapidly changing technological landscape. Owing to this, business applications have a hard time surviving with it due to various downsides. In fact, it is almost impossible to thrive in the digital economy without application modernization. So modernizing it at the right time will give your business a strong edge over your competitors. A lot of businesses have already been adopting it in different ways.

This will be the point of discussion through this article, application modernization trends, its approaches, and why enterprises should invest in application modernization? Before getting started, it’s important to understand the meaning of Application Modernization. Have a look-

Application Modernization- An Intro

In a nutshell, application modernization means updating your legacy applications to scalable, cloud-native app environments by using modern technology stacks, making sure they are running fast and smoothly, on secure platforms. When businesses plan to modernize applications, it drives new processes and the necessary infrastructure which supports them. In fact, it enables you to optimize data, accelerate business innovation, and deliver exceptional customer experiences.

Some of the immediate benefits include

  • Enhance Developer experience- Quickly create and deliver new applications and services through the adoption of a cloud-native architecture and containerization.
  • Accelerate delivery- Adopt DevOps best practices to compel a culture of automation and transformation.
  • Deploy enterprise applications on hybrid cloud platforms- Advance efficiency by automating operations in your hybrid multicloud environments.

Regardless of benefits, there are still some challenges faced by companies, such as:

  • Lack of Agility
  • Data and App Security
  • Legacy Systems
  • Aging Infrastructure
  • Monolithic Designs

Considering this, it has been analyzed that in 2020 and beyond, business leaders will need to approach application modernization with a mindset of reimagining it from the ground up, with a focus on superior security, faster speed, and consolidated systems.

Top Strategies to Follow for Application Modernization

Many organizations still struggle to build a strategy around application modernization, and are often unsure of the approach to modernisation. Well the solution is here!

There might be many questions comes to your mind, for example- Does your application just need an update or a complete revamp? Is your current application not able to meet new business requirements? Is it too complex to manage for users? Is it not agile enough? Is the total cost of ownership too high relative to the business value it provides? Does it present security risks? To solve these queries, you need to consider these three strategies for your application modernization:

Re-hosting

Also known as the ‘lift and shift’ model, this approach involves moving your application’s underlying resources from an on-premise data center to the cloud as-is. In this option, the application codebase remains the same, the infrastructure is migrated to cloud infrastructure-as-a-service (IaaS), including cloud-based storage, compute, and network resources. It is a low-cost modernization approach and at Successive, we can help you develop a total solution in the cloud using Microsoft Azure.

Rebuilding

To achieve the most substantial benefits of the cloud, and for any application that can provide a strategic or competitive advantage for your organization, we recommend rebuilding as a cloud-native application. It can also mean re-writing one or more layers of the application to add the features and functionality.

Replacing

If your application has become more of an obstacle than a business tool, you may want to consider reassessing your requirements and replacing it with a new solution. A simple example would be replacing an on-premise version of Microsoft Exchange Server with the cloud-based Office 365. The consumption of the services changes from a purchased license to a pay-as-you-go subscription.

Conclusion

2020 will be a gigantic year for application modernization. So, it’s essential you as an entrepreneur take steps towards optimum application modernization if you look out for prosperity based on current technological activities. The journey through the modernization of applications allows businesses to take advantage of these technologies and the Successive team is well-equipped to guide you no matter what stage you are in the process. To get started on your application modernization journey, contact us to learn how we can improvise your business processes.

Top 6 Business Benefits of Cloud Managed Services You Must Know

Thursday, June 11th, 2020

Over recent years, all of us have seen rapid advancements in cloud infrastructure that have given rise to a new wave of technology firms that are able to provide powerful software solutions to millions of customers worldwide directly via the internet. It’s a fact that cloud services are a supreme solution for companies who have been struggling to control and adapt to the market with no significant success. With the introduction of cloud technology, for the first time, companies were able to revisit and reanalyze the data in real-time to get instant strategic inputs. These benefits get multiplied when the cloud service is of a managed type. Yes, you heard it right! The benefits of the cloud become doubled with Cloud managed services. 

Today, more and more companies are choosing cloud managed services to take advantage of cost-effective and well-managed computing resources, as well as increased reliability and flexibility. As such, the cloud managed services market is witnessing a boom. This blog discusses all the major benefits of cloud managed services for businesses. 

Understanding Cloud Managed Services

Before we discuss the features, let’s take a deep dive into the topic of cloud managed services. It’s possible you haven’t heard of cloud managed services or know little about them. So first, let us explain.

Managed cloud services imply outsourcing management of cloud-based services to enhance your business and help you achieve digital transformation. In other words, These services are designed to automate and enhance your business operations.

Depending on your IT needs, a typical cloud services provider can assess and handle functionalities, such as:

• Performance testing and analytics on all cloud platforms

• Backup, security, and recovery

• Monitoring and reporting of current infrastructure and data center

• Training and implementation of new or complex tasks and initiatives

Isn’t this sound great? Most of the problems can be now solved with cloud managed services! If you’re thinking of outsourcing your IT management to a cloud managed services provider, you’ll want to read our top benefits of cloud managed services. Here it is-

6 Ways Cloud Managed Services Benefitting Your Business

  • Disaster Recovery

Now, it’s becoming more and more important to protect your network from cybercriminals and online attacks. By leveraging managed cloud services for disaster recovery, you can rest assured that your data will remain safe cross all cloud services and applications if disaster strikes. Thus, the core objective of business continuity is achieved.

  • Cost Savings

The best cloud solutions services team allows you to decide how much you are willing to pay for IT services by having a consistent and predictable monthly bill. By outsourcing your cloud managed services, you’ll have peace of mind knowing you’re in control of the costs associated process. Not to mention, you can even reduce costly network maintenance expenses.

  • Stay Up to Date

Depending on an in-house IT team for regular technology and software upgrades often consumes time, training, and additional resources as well. On the other hand, migrating to a cloud environment and depending on a cloud MSP keeps your data centers up to date with every possible timely technology update.

  • Centralized Services and Applications

The best part about cloud managed services is that it manages all applications and services at a centralized data center. Thus, there will be a lot of extent for remote data access, increased productivity, effective resource utilization, effective storage, and backup, among other advantages.

  • Avoid High Infrastructure Costs

Outsourced managed services allow businesses to take advantage of robust network infrastructure without the need to purchase expensive capital assets themselves. Cloud-managed service providers set up and maintain your network and take full ownership over things like a cloud migration plan, hardware assets, and staff training.

  • Quick Response Time

Addressing an issue locally is different in comparison to doing so remotely over the network. However, in the case of cloud managed services, the responsibility lies with service providers in ensuring quick response times in case of any issue. This can take more time if done locally.

Final Words

The above benefits will surely be a plus to your organization. If you are running a cloud environment and need help managing the cloud services you use, then its the perfect time to connect with the right cloud managed service provider. At Successive, we know how important it is to make sure your business runs smoothly. If you’re interested in learning more about cloud managed services, or any other services we provide, you can easily reach out to one of our business technology consultants.

Remote Patient Monitoring (RPM) Reimbursement: What’s New?

Thursday, June 4th, 2020

According to a study, by the end of 2023, the remote patient monitoring market is likely to earn more than $31.3 Billion. There are nearly 2000 healthcare organizations that use mobile applications to leverage RPM services seamlessly. Additionally, around 85% of the healthcare experts and care providers are investing massively in the RPM technology.

Trending and innovative digital technologies have enabled unique and robust ways of practicing patients care in the healthcare industry. Healthcare professionals across the globe are putting their best efforts to integrate such evolving technologies in Remote Patient Monitoring to seamlessly track and treat their patients effectively. Often termed as RPM, Remote Patient Monitoring is an extraordinary method of healthcare delivery that utilizes the modern advancements in the world of information technology to assemble the patient’s data.

For a few years, the RPM has attained a massive increase in its usage as the hospitals and care experts are exploring new ways to manage a quickly aging population with complicated chronic health requirements.

To encourage effective and holistic care management including the beneficiaries with a single chronic condition, CMS introduced CPT Codes. These codes are focused on the healthcare professionals who care for the patient’s unique health conditions and can be billed by any qualified care expert or trained healthcare expert who satisfies the code requirements.

In the year 2017, CMS (Centre for Medicare and Medicaid Services) published a 2-year study that sufficiently described how the program increased patient awareness and decreased hospital readmissions. The study proved to be a crucial part of the CCM (Chronic Care Management) program and it effectively helped the CMS to realize the value of RPM and hence they decided to make the services more accessible and flexible.

Later in 2018, CMS released CPT code 99091, a billing code for RPM reimbursements. The CPT code 99091 covered the entire explanations and collections of the physiological data, this data helped the care experts in enabling the payment process. The code includes neither the equipment set up cost nor the cost of the devices required to train patients. Additionally, it was mandatory for healthcare experts to give a minimum of 30 minutes to the patients regularly.

To overcome the costing involved in the equipment set up of medical devices and for training the patients. CMS modified the Medicare Physician Fee Schedule (PFS) 2019 to added three brand new CPT codes for RPM reimbursement.

An overview of the new CPT codes

Through new CPT codes, healthcare experts have hugely incentivized providers to deploy remote patient monitoring effectively. The new codes have brought some relief for the physicians and other healthcare experts as they are no longer responsible for managing the programs solely, instead, the Medicare will pay for the initial equipment setup, the devices required for patient’s education, and ongoing management of remote monitoring programs. This hugely benefitted the healthcare experts and care provides as they can now increase their revenue without hiking the patient population. The new Chronic Care Remote Physiologic Monitoring codes are as follows:

CPT Code 99453 (Patient’s Education and Equipment Setup)

It includes initial patient training and setup. This is a onetime billing process per episode of care that stretches to 16 days of duration.

CPT Code 99454 (Kit Supply and Program Monitoring)

16 days of remote monitoring of physiologic parameters including respiratory flow, blood pressure, weight check, etc. Additionally, including the supply of RPM kit that is capable of at least daily recordings, programmed transmissions, and notifications. This is billed once per 30days with a minimum duration of 16 days as an episode of care.

CPT Code 99457 (Initial 20 minutes of Duration Tracking)

This code demonstrates that the first 20 minutes of the monitoring period of the clinical staff and other healthcare experts are within a calendar month requiring flexible communication with the patient. This is billed once per 30 days of duration.

The Essential Requirements for CMS Reimbursements

To qualify for CMS reimbursements for utilizing the RPM services efficiently, the service providers and hospitals need to ensure the following:

  • Medicare part B patients are imposed 20% of copayment (renouncing the copayments regularly can trigger penalties under the Federal Civil Monetary Penalties Law and also the Anti-Kickback Statute)
  • Patients must take the remote monitoring services and are required to monitor for a minimum of 16 days to be applicable for a billing period.
  • The RPM services must be ordered by skilled physicians or other qualified healthcare experts.
  • Data must be wirelessly synced for proper evaluation, analysis and treatment.

Conclusion

According to CMS, the new CPT codes reflects a wider admin strategy to create a healthcare environment that is efficiently accessible, affordable, standard, empowered with technologies, and innovative. Additionally, healthcare experts and the patients can stay connected, organizations can get paid for utilizing the trending technologies and reduces the chances of hospitalization by tracking the patient’s health without increasing the prices.

About the Author

Aashna Diwan is a technophile who creates innovative insights about next-gen technologies like AI, ML, Blockchain, ERP, Cloud, AR/VR, IoT, and many more.

AI-based Hyper-Personalization in Fintech

Friday, March 13th, 2020

Have you experienced AI-based hyper-personalization? No? I bet you have. Remember the notifications from Swiggy, Zomato, or Uber Eats during your lunch hour, reminding you of your favorite dishes? It is a simple example of the use of hyper-specialization through AI. 

What is hyper-specialization?

It is a step ahead of the old school definition of specialization. Brands portraying that they know about you and care for your choices, preferences, etc. through notifications pop up reminders and specially crafted emails are hyper-personalization.

What is the role of AI in hyper-specialization?

AI helps in the functioning of the whole idea behind the hyper-specialization. It works through consumer data. Using consumer data like past experiences, reviews, purchases, and even clicks, the AI draws patterns and reaches conclusions that are further used by the companies in the hyper-specialization. 

Role of AI-based hyper-specialization in today’s world-

In today’s world, 81% of consumers want brands to understand them better and know when and when not to approach them. As they are tech-savvy and well informed, they want the technology to make their life easier. They prefer the websites and brands which show what they want exactly when they want that and, when this connection is poor, they move on to a better one. As per cmo.com, consumers are willing to pay even more for consumer-friendly experiences, which are speedy as well as efficient.

And, this advancement has not left the Finance industry untouched. Fintech companies have also started using AI-based hyper-specialization for providing better customer services and winning their trust. 

What is Fintech

It is a term used to describe the use of technology in rendering financial services to consumers. When a company uses software or other technology for payment and other commercial purposes, it is described as fintech.

Fintech and AI-based Hyper-Personalized

Everyone has a different source of finance, needs, and ways of using it. One structure cannot be suitable for all. Here is where data of financial institutions can be used to develop personalized structures as per the preferences and needs of the consumers. 

Today, what consumers want are not limited services but various options that show their needs, choices, and requirements covering more and more areas of their financial sphere. 

For example, financial companies use emails and notifications for advertising about insurance based on your age, nature of the job, and types of expenses. 

By drawing patterns and deriving conclusions, banks send notifications of car loans and home loans, etc. Even though there are numerous benefits of personalization through AI, according to The Digital Banking Report, only 6% of financial institutions say they are deploying advanced personalization technology. Nowadays, the consumers want their fintech providers as any other retailer which takes care of their needs and suggests relevant product and services. 

Nearly 90% of retail banking customers who are provided with personalization services are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product. Time has come that the institutions develop themselves from personal connections to personalized connections to get the most advantage of the technologies and succeed in the game. It has become important that they rise above just basic transactions.

Guide to build Natural User Interface

Thursday, March 12th, 2020

Interface in layman terms is interaction with a computer. As the name suggests, the natural user interface attaches a natural color to it. Computers are known to work within a sphere of set codes and procedures. However, the natural user interface, as believed by Bill Gates, will aid computers to become accustomed to humans’ wants. 

So, what exactly is a natural user interface? It is a mechanism for interaction between humans and computers. This system operates through communication-based on everyday human activities. You might be liking your new mobile because of the feature commonly called a touch screen. It is because it makes your usage of the mobile more natural and more comfortable. It is the advantage of a logical user interface. iPhone and iPad gained popularity due to their right or left swipe features. Consumers felt connected with the actions they were performing on their respective devices. 

But there remains a grey area with the concept of the natural user interface. It is based on human usage. But all human actions are not equally natural for everyone. For instance, voice-over interfaces in cars or Siri in iPhones demand quiet surroundings to function correctly. 

Thus, the first task is to create a natural user interface that is natural to the consumer. Several factors have to be kept in mind while doing so.

Existing skills

It is better to learn about the abilities of potential consumers. You would then be able to design an interface based on their existing skills. Consumers will immediately feel comfortable with a system that won’t demand knowledge of new expertise. You can pick up the most general of social skills. This way, you would end up creating a mechanism that would fulfill the needs of almost everyone.

Try designing a touch user interface

This is the most accepted form of the natural user interface. People of every age have a basic understanding of handling this form of interface. You can become creative in designing new models of the same. For instance, it is well-known that people prefer using one hand to manage their mobile phones. Thus, avoiding unnecessary swiping features requiring the involvement of both sides can be helpful

Step by step feature

Take the example of the famous game Candy Crush. The difficulty increases as and when the level increases. It allows the player to understand the procedure systematically, and he enjoys the game. Design a natural user interface keeping this in mind. People tend to remember things if complex activities are broken down into smaller ones. Hence, an interface allowing them to learn one step at a time would be revolutionary.

Do not include unintentional human gestures

Meeting someone is ordinary for everyday life. But replicating the same on a computer or mobile would lead to ambiguity for different users. Hence, the inclusion of such things in a natural user interface should be avoided. 

The natural user interface is an innovative idea paving the way to future utilities. However, it should be carefully planned and designed. If not, the logical part of the interface would wither, and people won’t be able to connect. Thus, the simple steps mentioned above should be kept in mind while generating a natural user interface.


Make an OAuth2 server using Laravel Passport

Monday, March 2nd, 2020

Laravel already makes it easy to perform authentication via traditional login forms, but what about APIs? APIs typically use tokens to authenticate users and do not maintain session state between requests.

Laravel Passport is a native OAuth 2 server for Laravel apps. Laravel Passport package comes with database migrations, routes, and middleware to ultimately create an authorization server that will return access tokens to allow access to server resources. It uses the League OAuth2 Server package as a dependency but provides a simple, easy-to-learn, and easy-to-implement syntax.

The source code to the todo application is available on GitHub.

This is not an OAuth or Laravel tutorial, so this article will focus solely on how you can use Laravel Passport to create an OAuth server on an existing application. If you want to learn more about Laravel or OAuth, you can look here and here respectively.

Installation/ Requirements

Before we start setting up, make sure you have the following requirements ready as they will be necessary to follow through this article:

Step-1. Getting Started

Let’s go ahead and create a brand new Laravel project first of all. Open your Terminal or Command Prompt and go to the directory where you want to create an app. You can use the following command to change directory.

First of all install the composer in your system and this command.

$ composer install

Use command to change directory.

$ cd Desktop/

Then, run the following command to create a new project.

$ composer create-project --prefer-dist laravel/laravel auth-app

Next, go inside the directory by running this command.

$ cd auth-app/

Run migration Database.

$ php artisan migrate

Generate a secure application key.

$ php artisan key:generate

Now, run your project after install successfully using this command on the terminal.

$ php artisan serve

Now, you get?http://127.0.0.1:8000?to click it and you see Laravel homepage.

Step-2. Installing Laravel Passport

Now let?s install Laravel Passport as well by running the following command.

composer require Laravel/passport

Step-3. Migrate Database

After Passport service provider registers, we require to run the migration command, after running the migration command you will get several new tables in the database. So, let?s run below command:

$ php artisan migrate

Create a User table

<?php
use Illuminate\Support\Facades\Schema;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Database\Migrations\Migration;
class CreateUsersTable extends Migration
{
     public function up()
  {
      Schema::create(?users?, function (Blueprint $table) {
          $table->bigincrements(?id?);
          $table->string(?first_name?);
          $table->string(?last_name?);
          $table->string(?email?)->unique();
          $table->timestamp(?email_verified_at?)->nullable();
          $table->string(?password?);
          $table->rememberToken();
          $table->timestamps();
      });
  }
  public function down()
  {
       Schema::dropIfExists(?users?);
  }
}

At .env file we have to manage database configuration.

DB_CONNECTION=mysql
DB_HOST=127.0.0.1
DB_PORT=3306
DB_DATABASE=Database
DB_USERNAME=Username
DB_PASSWORD=Password

Step-4. Passport Configuration at our project

In this step, we have to do the configuration on three place Model, Service provider, and config/auth.php file.

So you have to just follow the change on that file.

In the User model: We added Laravel\Passport\HasApiTokens trait,

<?php
namespace App;
use Laravel\Passport\HasApiTokens;
use Illuminate\Notifications\Notifiable;
use Illuminate\Contracts\Auth\MustVerifyEmail;
use Illuminate\Foundation\Auth\User as Authenticatable;
class User extends Authenticatable
{
  use HasApiTokens, Notifiable;
  protected $fillable = [
      ?name?, ?email?, ?password?,
  ];
  protected $hidden = [
       ?password?, ?remember_token?,
  ];
}

In app/Providers/AuthServiceProvider.php call Passport::routes

<?php
namespace App\Providers;
use Laravel\Passport\Passport;
use Illuminate\Support\Facades\Gate;
use Illuminate\Foundation\Support\Providers\AuthServiceProvider as ServiceProvider;
class AuthServiceProvider extends ServiceProvider
{
      Protected $policies = [
         ?App\Model? => ?App\Policies\Modelpolicy?
       ];
   Public function boot()
     {
     $this->registerPolicies();
     passport::routes();
}
}

In auth.php, we added an API auth configuration.

<?php
return [
   ?defaults? => [
        ?guard? => ?web?,
        ?passwords? => ?users?,
    ],
    ?guards? => [
        ?web? => [
            ?driver? => ?session?,
            ?provider? => ?users?,
      ],
      ?api? => [
          ?driver? => ?passport?,
          ?provider? => ?users?,
       ],
   ],
   ?providers? => [
       ?users? => [
           ?driver? => ?eloquent?,
   ?model? => App\User::class,
        ],
    ],
    ?password? => [
       ?users? => [
        ?provider? => ?users?,
        ?table? => ?password_resets?,
        ?expire? => 60,
    ],
  ],
];

Step-6. Set API routes

Create all our routes in routes/api.php.

<?php
use Illuminate\Http\Request;
Route::group([
     ?prefix? => ?auth?
], function () {
      Route::post(?login?, ?Auth\[email protected]?)->name(?login?);
      Route::post(?register?, ?Auth\[email protected]?);
      Route::group([
         ?middleware? => ?auth:api?
       ], function() {
           Route::get(?logout?, ?Auth\[email protected]?);
           Route::get(?user?, ?Auth\[email protected]?);
    });
});

Step-7. Create Controller

Now we need to create AuthController. Run the following command.

$ php artisan make:controller Auth/AuthController

Then, open AuthController.php and add this code.

In this code, we make 3 functions.

  1. Register Users
  2. Login users
  3. Logout
<?php
namespace App\Http\Controllers\Auth;
use App\User;
use Carbon\Carbon;
use Illuminate\Http\Request;
use App\Http\Controllers\Controller;
use Illuminate\Support\Facades\Auth;
class AuthController extends Controller
{
    //
    public function login(Request $request) {
        $request->validate([
             ?email? => ?required|string|email?,
             ?password? => ?required|string?
           ]);
        $credentials = request([?email?, ?password?]);
     // print_r($credentials);die;
     if(!Auth::attempt($credentials))
         return response()->json([
            ?message? => ?Unauthorized?
         ],401);
     $user = $request->user();
     $tokenResult = $user->createToken(?Personal Access Token?);
     $token = $tokenResult->token;
     if ($request->remember_me)
         $token->expires_at = Carbon::now()->addWeeks(1);
     $token->save();
     return response()->json([
         ?access_token? => $tokenResult->accessToken,
         ?token_type? => ?Bearer?,
         ?expires_at? => Carbon::parse(
             $tokenResult->token->expires_at
          )->toDateTimeString()
      ]);
   }
   public function register(Request $request)
   {
          $request->validate([
                 ?fName? => ?required|string?,
                 ?lName? => ?required|string?,
                 ?email? => ?required|string|email|unique:users?,
                 ?password? => ?required|string?
          ]);
          $user = new User;
          $user->first_name = $request->fName;
          $user->last_name = $request->lName;
          $user->email = $request->email;
          $user->password = bcrypt($request->password);
          $user->save();
          return response()->json([
               ?message? => ?Successfully created user!?
          ], 201);
   }
   public function logout(Request $request)
   {
        $request->user()->token()->revoke();
        return response()->json([
          ?message? => ?Successfully logged out?
}
public function user(Request $request)
{
            return response()->json($request->user());
}
}

Step-8. Now Adding CORS Middleware

Run the following command to create a new Middleware.

$ php artisan make:middleware Cors
<?php
namespace App\Http\Middleware;
use Closure;
class Cors
{
    Public function handle($request, Closure $next)
      {
        return $next($request)
         ->header(?Access-Control-Allow-Origin?, ?*?)
         ->header(?Access-Control-Allow-Methods?,
                   ?GET, POST, PUT, PATCH, DELETE, OPTIONS?)
         ->header(?Access-Control-Allow-Headers?,
                  ?Content-Type, Authorization, X-Requested-With, X-XSRF-TOKEN?);
}
}

Step-9. Register new middleware in app/Http/Kernal.php.

<?php
namespace App\Http;
use Illuminate\Foundation\Http\Kernel as HttpKernel;
class Kernel extends HttpKernel
{
     protected $middleware = [
     \App\Http\Middleware\CheckForMaintenanceMode::class,
     \Illuminate\Foundation\Http\Middleware\ValidatePostSize::class,
     \App\Http\Middleware\TrimStrings::class,
     \Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull::class,
     \App\Http\Middleware\TrustProxies::class,
     \App\Http\Middleware\Cors::class,
    ];   
}

Finally, Run the following command to run.

$ php artisan passport:install
$ php artisan serve

Tests

Now time to test the whole things are working properly or not, if you get an error please follow all these steps again.

We are simply tested by rest-client tools.

For Register New Users

Sending First Name, Last Name, Email, and Password in POST requests.

Now log in with your register email and password.

When you log in with register email and password you got token. You can store this token in local storage. This token is also stored in the oauth_access_tokens table.

We will be sending a GET request to your URL and we need to send it token as Authorization Header.

Conclusion

Above way we can do API authentication in Laravel Application with a passport. Laravel Passport makes it super easy and it takes only a few steps as we have seen in the article to make your application OAuth2 enabled. If you get any errors please follow the steps again.

How Struggle Sharpens Your Ability to Innovate

Friday, January 24th, 2020

It has always been a source of immense amazement to me how every successful person on this planet has had a story filled with struggle, perseverance, and failure. Not one tall tale of success, have I ever encountered that was all about things being served in a platter to the guy and then someone holding his hands and walking him to success. Even the richest of businessmen are making their heirs attend the toughest of schools, have a life based on work and not to be easy going. This has got to mean something. As cumbersome and inconvenient as it may sound to you, I have to tell you that it is in fact one of the fundamental truths of life that struggle sharpens your ability to innovate, grow, and then ultimately become a success.

I don’t think philosophies are much cared for, by the millennium generation in general, but here’s the deal- when it comes to inspiration, I think the ancient thought if decoded from its erudite abode has a lot to offer, the experience drenched philosophies that the societies are etched with and that we so conveniently ignore all sing about how struggle helps us discover new things and innovate. Ancient thought has always tended to appreciate the struggle. We ourselves try to ignore it, or when undergoing this strenuous state of mind tries to hide it, are ashamed of it, or worse feel sorry about it. The reality should be the exact opposite. A number of philosophies dictate how the struggle is an opportunity to grow, how failure is an opportunity to learn and as the following discussion progresses I we will all start having a deeper understanding and appreciation of struggle and finally agree with the ancient thought and start embracing the struggle and not avoiding it.

Human history is filled with innovation and one of the major inspirations behind these innovations has always been- struggle. The struggle of a man trying to reach from one place to another led to the formation of the wheel, the struggle of men facing innumerable diseases led to the discovery of an entirely new branch of science- medicine. Similarly, the struggle of managing data, of getting work done quicker all these led to in the past and still lead to the innovations in computer technologies and software. The idea is to recognize that struggle and draw inspiration from it. Struggle provides us with empathy which in turn provides us the incentive to work harder, think harder, reach our maximum potential in whatever we are doing. Millions of inventions have only sprung out of the minds like that of Edison and Tesla because they recognized theirs as well as the struggle of those around them.

Another gift this thorny package provides you is humility. The more intelligent you are, the more likely you are to be overconfident and then ultimately commit blunders. But if you are struggling to let’s say create a particular piece of software, you will first, of course, try and execute your idea in one go, it didn’t go as planned. You try again and again, first checking if the process, the system is properly aligned, it still does not work. Then you will start taking a closer look at your idea, at the various sets of codes you had written to execute it, you keep looking and looking and almost every single time you come across a point where you realize- you could have done better or that merely there was an easier way to get the same things done. You solve these snags and behold- you have your software, ready to use, and better than ever.

Now, let’s take a step back. Just think of the said software would have been a success in the first go, would you have any incentive to look closely at all its components yet again? I didn’t think so. It was the mere fact that you struggled to run the software that you gave value and thought to its each and every component and in turn, created a much better thing out of them. This inside innovation would never have been possible if you hadn’t struggled in the first place. Thus, struggle gives you a whole new experience, a new window to look at the same thing and I think that is all that an intelligent mind needs for inspiration to innovate.

Lastly, I think struggle also gives you much more knowledge and experience than anything ever could. Reading books or knowing about how things are done is one thing, but when you actually sit down and start working on those “things” yourself, you start appreciating its every aspect, you start realizing its flaws and shortcomings, something which you need to experience first-hand to fully understand and once you do that you finally have both the opportunity and the knowledge to solve these problems, to develop new solutions to finally innovate.

Thus, it is important for all of us, especially those who have set out on a journey to discover and create something new to understand that there is no avoiding struggle. Instead of taking shortcuts or being let down by the struggle, we have to start looking at it as it is- a golden opportunity, a teacher that is there to teach you of millions of things that nobody else has ever even mentioned to you. So it is time now for us to start embracing this incredible opportunity sugar-coated inside with the word- struggle!

Internet of Things (IOT)

Friday, January 24th, 2020

Internet of Things (IOT) is a vast variety of things encompassing machines, humans, animals, objects, etc. all transferring data on an inter-related network without requiring any human-human or human-computer interaction.

It can easily be derived that IoT has increased our efficiency and taken it off the charts in terms of saving time, accuracy, and precision. Started with a simple machine to machine (M2M) communication it was the great potential in this that it has so rapidly expanded to now being an irreplaceable part of the industry, it has crept into the manufacturing, consumer, enterprise and separate IoTs are present for each and more.

Another basic example to highlight its presence would be the concept of “smart homes” be it Amazon or other companies all are offering a continuous array of devices to add to your house that would automatically take care of your various needs like adjusting the thermostat. Playing music, recording a T.V show, setting an alarm, etc. These devices are some of the “things” in the IoT and constantly record and analyze data to identify customer needs, patterns, and then act accordingly.

Companies are actively using IoTs to monitor their business processes, improve and adopt new business models, and enhance customer experience by making it more immersive and with the least possibility of human error. This leads to the conclusion that not only are our lives irreplaceably dependent of the Internet of Things but it is also one of the greatest sources of income for companies involved in providing these services, and this is the case when the IoT ecosystem is new and underdeveloped but with more and more investment flowing in, its exponential expansion is now a reality. In fact, companies have gone on to predict both the near and distant future of IoT and both seem to be shining extra-ordinarily.

Companies like IHS Markit believe the number of connected IoT devices will increase by 12% annually to reach 125 billion in 2030. While McKinsey & Company estimates IoT will have an $11.1 trillion impact by 2025 and Brain & Company believes that the revenue generated from IoT hardware and software shall not fall short of $450 billion by 2020.

Microservices

Friday, January 24th, 2020

The world we live in is dynamic, in fact, the only sure-fire constant that you may find in it is the fact that change here, is a rather constant set of affairs. When we narrow down our view of the world to software and technology this seems to take a whole other meaning, not only is change constantly occurring, it is occurring so rapidly that even the best of our brains have difficulty keeping up with it.

This brings us to a very interesting question- how can the various applications and other software on your electronic devices accommodate such a variety of change and that too this fast? This question lies in the mind of all developers, before they even launch a new application, for example, they build it already capable of inculcating new updates, etc. Now comes the question of rapidity. Earlier the applications used to have monolithic architecture. Under this, the entire application was built as one independent unit. This resulted in any induction of change to be an extremely time-taking and tedious process as any change affected the entire system- even the most minuscule modification to even a tiny segment of the code could require the building or deployment new version of the software.

But the world as we know it needed to be much faster than that, this where Microservices came and replaced Monolith applications. Microservice architecture or as it is popularly known- Microservices is today one of the foundation components of creating a good application aimed and precise and immersive delivery of service. It is a style of Architecture that designs the application as an amalgamation of services that can easily be maintained over a long period of time and deployed if need be both with one another or independently. It tackles the problems posed by earlier models by being modular in every single aspect. It is a rather distinctive method of creating systems of software that emphasizes the creation of single-function modules with strictly defined operations and interfaces.

Since there are no official templates available to either design or develop or even base microservice architecture upon, providers of these services often find themselves in a more creative space than usual, however over time there has come some uniformity in types and characteristics of services offered or how this architecture is developed. Topping the charts, of course, is its uncanny ability to be divided into numerous components with each being able to be tweaked and redeployed independently so if one or more service is to be changed, the developers do not have to undertake the gargantuan task of changing the entire application.

Another defining characteristic carried by it is the simple fact that this is built for business. In previous architectures the traditional approach with separate teams for User Interface, Technology layers, Databases, and other services and components was present. Microservice comes with the revolutionary idea of cross-platform teams, with each team being given the task of developing one or more very specific products based on any number of services (as available within the architecture) with the help of a message bus for the purpose of communication. It functions on the motto- “You build it, you run it.” Hence these teams are allowed to assume ownership of their developed product for its lifetime.

Another well-founded achievement of Microservices is its quality of resistance to failure. The probability of failure is extremely plausible since a number of services which on their own are quite diverse as well are continuously communicating and working together. The chance of a service failing is rather high. In such cases, the client should withdraw peacefully allowing other services around its function. Moreover, Microservices come with the ability to monitor over these services which exponentially reduces these chances of failure, and if and when one service or the other does fail it is thus well equipped to cope up with it.

As you may realize reading thus far, that Microservice architecture in all its application and potential seems to be a design capable of bringing a revolution in the industry, hints of which have already been seen as it has efficiently and rather completely replaced the traditional monolith models. It is an evolutionary design and it is an ideal choice for a designer who is unable to anticipate the types of changes that product may have to undergo in the future. In fact, it is built to accommodate unforeseen changes and that is why as development becomes more and more rapid a larger share of industry is switching from Monolithic to Microservices.

Some of the big players adding to its prestige are Netflix and Amazon. Both requiring one of the most widespread architectures possible in the industry. They get a number of calls from a variety of devices which would simply have been impossible to be handled by the traditional models they used before that.

One major drawback faced globally among Microservices enthusiasts is the fact that the logic, schema and other information that would otherwise have been the company’s intellectual property implicit their own minds now have to be shared across the various cross-platform services. But there is no way around it, in the world around us where most software is being developed over cloud environments this is more or less a philosophical question that whether we should even keep a secret. But along with this aby accepting regression tests and planning around backward compatibility a lot of such tricky scenarios could easily be avoided. Anyway, compared to the ocean of benefits that one receives from Microservice architecture it can remain a rhetorical question whether companies have any other options available. The pros outweigh the cons by far and in the coming times, this is going to be even more sought after model than it is now.

React Native vs Xamarin

Friday, January 24th, 2020

With an overly increasing market for mobile applications in both of its major platforms- Android and iOS, it is only probable that the developers continue to hunt for a faster, a more comprehensive way of creating these. This is where open source cross-platform frameworks like React Native and Xamarin comes to play. With both these frameworks topping the charts in their fields it is only necessary to closely examine and compare their features so that the user is better equipped to make a choice.

If simple facts are to be believed then React native has about three times more users than Xamarin, on the various platforms where the users of these frameworks form communities and interact we can see a wide disparity in the number of people committed to one of the two, be it Github or Reddit. But this does not necessarily indicate better technical process. What it does show is that Facebook is making extra efforts in securing a community for its framework, a field where Microsoft effectively lacks.

If we examine the technical aspects of the two, we see the amount of ease of usage that React native provides to its customers- basic knowledge of the Java Script and you are ready to develop mobile apps. Xamarin, on the other hand, uses the C# language, which is more popular with the native users of Android or iOS.

This also introduces to one of the areas where React Native falls short of customer expectations is that it has no provisions for the native features of Android or iOS, the need to be created from scratch every time you have to include them in your development process, this tedious task compels you to write in both Java and Objective C. On the other hand, Xamarin offers no such problems.

As far as the need for emulators is concerned, in Xamarin one has the compulsion to integrate them in order create anything, whereas React native can function without it, but for a better or more complex application your work has to be integrated with these external emulators at the end.

Another area where React native has not been scoring high is the lack of maturity in its framework, it is easily susceptible to damage and prone to attack via bugs, etc. It has taken a lot of public heat, since often, these bugs are hard to fix, and time taken in doing so might range to days.

So, while React native might appear to be more lucrative a strong proposition can be made claiming that Xamarin with its impeccable centralized support among other things is a better boat to sail in for the long term.

Google Analytics, Amplitude or Mixpanel

Friday, January 24th, 2020

Know the right tool for your Business

With the increasing emphasis on data-driven business optimization choosing an appropriate analytics tool has never been more important.

There are a bunch of analytics tools available in the market. These tools can all look the same, and some of the similar terminologies might be confusing.

Analysis of data is something every size of business requires these days. We will look at 3 of the most talked-about tools available in the market. Looking at just three might help you decide which one will work for your business or organization.

Say hello to Mixpanel

Mixpanel came into the market in 2009 and gradually it became popular. Mixpanel is a tool that majorly focuses on the post sign up of the website and the events performed by the various users, it tracks every event performed by the users. It allows focusing on each user specifically. Some of the major feature provided by Mixpanel is user analytics, create funnels, analyze retention cohorts and flesh out user journeys and many other recurring feature names you have heard of associated with analytical tools.

The analysis provided by Mixpanel has events that take place on the webpages of your site, like adding to cart or completing a form or downloads — anything that can be done, it can be measured.

Mixpanel divides the data in segments triggered by the events into the users who took this action. It certainly makes the bulk of data that can be collected into much more digestible chunks. This segmentation-first approach to the analytics of data is the main focus of the UI/UX.

A/B testing is a feature that you have heard of more often when it is about analytical tools, this feature allows you to measure the success of two variations of your site content, then implementing the most successful one. It’s a better solution than creating a page, giving it a week to measure success, and then amend it, and so repeating that until you’re satisfied with the results.

You can specify an event you want to measure, and Mixpanel will analyze data from user journeys that previously completed that event to predict the chances of future users completing the event at the end of the same user journey. It will provide you with scores for it.

Mixpanel can be sued by any beginner easily. Everything is crystal clear, and everything is pretty much where it is expected to be. It’s got the usual to see left-hand navigation pane, and all the menu titles there are largely self-explanatory.

When you first start off, you can have a tutorial video explaining each feature of the navigation pane, explaining what it does, and how it will help you when you’re trying to understand your data. It depends on the user whether these are useful or not — some people really just want to read about it with some screenshots.

Say hello to Amplitude

Amplitude is similar to Mixpanel, but their product has a more modern feel. Like Mixpanel, they focus on what happens after a user signs up and what users are doing inside your product.

They are a great option for e-commerce companies and companies who have cross-platform products. Amplitude also takes an event-focused approach to their data collection, and the analytical outcomes of this are many.

What Amplitude seems to take the most pride in though, is the visualization of the data it collects, in presenting you with bite-sizes of digestible and actionable information.

You can customize a lot of these chunks of information to suit yourself, but it does come with a bunch of default ones. I’m talking about things like customer retention, the ability to view real-time actions, and managing your analytics using a marketing funnel.

Amplitude’s usability and the interface can be best described as ‘positive.’

From the bright colors used in the design of the user interface, through to the tone of voice used in the instructions when you take the initial demo tour, it is easy to get to.

You know in a movie when they have Parallel universe or dream in dream sequence, where everything is all positive, to the extent that the subject gets suspicious? It’s like that, except I couldn’t find anything negative, and wasn’t pulled out of it with a shock.

It’s got the standard left-hand navigation pane, and the demo tour will take you through each one of those, explaining what they do. The various graphs and charts make great use of color to help with their clarity.

Say hello to Google Analytics

Google Analytics is a general audience overview, telling you top-level information, such as how many visitors your website overall has had, where they have been located and what language they’ve been using.

Besides the user-centric stuff, you can look at all kinds of things. You can check which pages on your website have been the most popular. You can get a breakdown of the sources from which people got to your website, so whether it was from an organic search, paid search, or social media.

From social media, you can drill down to the specific networks, so whether it was Facebook or Twitter or whatever.

You can get as detailed as you want with the data. For example, you could see how many people came to your website from Facebook, what time they did so at, their age and gender, and generally what they looked at.

One of the key features is the link to AdWords so that you can see directly how much money your Google PPC ad spend is generating in conversions. In a time when ROI is a repeated question from management, it’s good to be able to see it straight away

People new to analytics might be surprised by the depth of the data that can be gathered.

Google Analytics wouldn’t have such a high market share if its usability was like solving Rubik’s cube (of course at first), haha :).

The layout and navigation make sense. Google does offer certification in Analytics, which is useful for getting the most out of it.

By creating custom URLs and a campaign with Google Analytics, you can get more detailed information about who has been clicking through to your website from your email: where they were, what time they clicked through at, and what they did from there.

Doctor Strange stuff huh!

The main thing about Google Analytics is that it gives you all the information you need, but how it’s used will depend on the confidence of the person using it, and how much time the organization wants to allocate to data analysis.

Here is the feature and Integrations comparison between Google Analytics, Amplitude, and Mixpanel in the tabular representation so that you can give you an add-on to compare and decide which one is best suited for your data.

Conclusion

There are so many businesses can learn about their customers today. The amount of data that can be collected is enormous and the company which is willing to take advantage of it are making moves to be on top.

So, which tool you should use? Well, the answer is hidden in your business. Depending on the company — its size, audience, life stage, and goals — the data analytics suite that’s the best fit may be different from what the rival company or company across the street is using.

A Facelift to the Business World - Digital Transformation

Friday, January 24th, 2020

How is digital transformation reshaping businesses?

There is a fixed pattern or way in which businesses operate. When that changes its course from its traditional fons et origo due to modernization and technology, it is referred to as digital transformation.

“Change is inevitable. Change is constant.” — Benjamin Disraeli

Hence, digital transformation has made its mark in a wide range of areas like hospitality, automation, information technology, finance, and even medicine. It has carved a niche for itself in all kinds of businesses — be it small, medium or large. However, it’s being ubiquitous comes at a price. It needs to prove itself worthy to the customers and the employees and this can be achieved only by employing voguish business applications. Organizations should be able to churn these out at lightning bolt speed because it is the only way they can survive in the extant cut-throat competition.

The essence

The pith of digital transformation is a reduction in operational costs and enhanced customer experience. It does not just circumscribe around new innovative technologies but also revolves around a change in mindset and work culture. Thus, enterprises ought to cater to fluctuations in the business environment and business demands by inventing appropriate strategies.

“…the key to digital transformation in re-envisioning and driving change in how the company operates. That’s a management and people challenge, not just a technology one.” — Capgemini Consulting

The factors

It is hence, pivotal for the management to join hands with IT teams and cater to business needs, motor innovation and head towards continuous development. These form the core of digital transformation — progress in business activities, reduction in costs, improvement in marketing time and so on. Influenced by major factors like technological innovations, customer expectations and demands, market scenario and environmental changes, digital transformation is a force to be reckoned with.

Advancements in technology lead to disruptions. Those operating on obsolete and outdated computer systems are shunned for latest and more modern versions of the same technology. Cloud computing, big data, internet of things, machine learning and others have taken the limelight and if harnessed, are done throughout the organization for better results, higher efficiency, and lower costs.

In the case of customer behavior, it refers to the desires and expectations that they have from the business and from the technology being employed. Consumers want sophisticated and latest technologies but also want them to be handy and easy-to-use. They must be satisfied with the service and should be willing to speak highly of your organization to others. Hence, it is extremely important that these expectations of the customer and technology changes catering to business demand must be in sync with one another. Digital transformation, therefore, helps in the evolution of organizations towards being more customer-centric.

The aftermath

Now, let’s move to different aspects of a business model that digital transformation influences or is capable of influencing. It can affect the normal functioning of the business across different departments ranging from human resources to administration. It can also streamline business models, increase the efficiency of underlying processes and balance business ecosystems. Dealing with customers and information, the two main intangible assets of any business, also become much easier.

Back to the essence

Profitability, customer care and faster market time are key components of digital transformation. Large amounts of data can also be analyzed easily using the latest tech to make decision-making more efficient and improve overall performance. Due to its camaraderie with the business world, digital transformation is often also referred to as business transformation.

“Digital transformation is a journey for the entire company. It’s no longer just about marketing transformation. We’re entering a new phase where all internal stakeholders are involved.” — digitaltransformationbook.com

It is indeed reshaping the business world to transform not just operations management but also organization at all hierarchies. Taking the world by the storm, it is no surprise that a significant number of Global 2000 companies deem it a priority in their corporate strategy. So, watch out for this one!

Also, feel free to reach out to us in case of any query regarding the digital transformation of if you just feel like having a construction discussion regarding the same. We will be more than happy to help out. Thanks for reading!

How To Uplift Your Brand Using Chatbots

Friday, January 24th, 2020

A chatbot is a program, powered by rules and AI, which simulates a real interaction with users via a chat interface. In other words, a chatbot is a service that can have a conversation with you just like a real person. Chatbots are based on Machine Learning to gather conversational cadences that allow them to copy human conversations and react to written or spoken requests to deliver a service. They comprehend language, not just commands, since they use AI. Therefore, the more conversation chatbots have with users, the more intelligent they become. The purpose of chat bots is to support and scale business teams in their relations with customers. It could live in any major chat applications like Facebook Messenger, Slack, Telegram, Text Messages, etc. They are changing the way companies and customers interact, helping to create powerful, engaging human-to-AI agent experiences.

The number of businesses using Chatbots has grown exponentially. Chatbots docked to Facebook’s Messenger have increased from 30,000 in 2016 to over 100,000 today. Every major company has announced its own Chatbot and 60% of the youth population uses them daily. These statistics prove that Chatbots are the new-gen tech. No more waiting for the right time to incorporate them into your business. By the year 2020, nearly 80% of businesses will have their own Chatbot. And shipments of virtual digital assistant systems are beginning to touch every industry, from the banking and financial services space to travel, retail, education, and more. It’s estimated to grow into a $7.7 billion market by 2025.

Below are some of the benefits of Chatbots.

1. Chatbots will excite your customers, keep them satisfied

“When the customer comes first, the customer will last.” — Robert Half

People are very excited about technology and love exploring it. According to an online survey, about 44% of U.S. consumers prefer Chatbots over humans for customer communication. Therefore, businesses excite their customers when adopting a new Chatbot.

Still, it’s the businesses’ responsibility to ensure a smooth experience. To be successful, they must ensure their Chatbots are: Professional and bug-free.

Aligned with the brand rather than just random affairs.

Providing good linguistics.

Providing well-defined tasks.

Answering queries with proper answers.

Working seamlessly on a variety of devices.

2. Always-Available Customer Support

According to research by Gartner, customer service is the most important factor in success. So, whether you are an international or a local business, having a good customer service 24/7 has a positive impact on your customer satisfaction.

Customer support process can be improved with the help of chatbots. Bots can be programmed to give automated answers to repetitive questions immediately and forward the request to a real person when a more complicated action is needed. This enables human customer service representatives to save time and assist more important cases rather than time-consuming simple tasks.

Additionally, with the help of chatbots, organizations can handle more tasks at the same time so that no customer has to wait. This will allow companies to scale up their operations to new markets globally without multiplying incoming requests to be handled.

3. Extensive Customer Assistance

A survey shows that 83% of online shoppers need support during shopping. So, your customers may require help trying to understand which products fit their needs/budgets any time of the day. Moreover, shoppers may not find what they are looking for due to navigation issues when they are on your site, they may have a registration, payment, checkout, and delivery questions or there may be a lack of information about a product.

In all these situations, chatbots can provide assistance real-time like a salesperson in a real store. Moreover, chatbots can offer interactive communication where they also ask questions to understand the real problem. Furthermore, along with text and voice, they can present customers rich content with product pages, images, blog entries, tutorial videos based on their responses that can help them through their journey.

4. Chatbots won’t replace the humans

The biggest Chatbot misconception is that they’ll take over services and automate everything so businesses wouldn’t need humans to function.

This won’t happen; at least not completely. While Chatbots may appear to replace apps and will minimize human efforts for more productive outcomes, they cannot completely replace people and services.

Chatbots merely interact with people to clarify their queries within the preset scope as much as possible. For issues outside the scope, Chatbots are still able to determine a customer’s initial query. A chatbot is more helpful when customer ask repetitive questions because all information required for further resolution has already been gathered, saving time and energy, resulting in more expediency and accuracy.

5. Chatbots help reduce costs

Every year, around 265 billion customer support requests are made and it costs businesses whopping $1.3 trillion to service them. These costs can significantly be reduced with the help of AI Chatbots. Implementing virtual agents or Chatbots can help businesses to save up to 30%.

Chatbots ensure lucrative productivity from the investment in agent or employees. Hiring agents for 24*7*365 and adding resources to give support to the customers round the clock can be too costly for the company. Virtual agents or Chatbots will be the first point of contact and for more complex queries it can be escalated to human agents, hence Chatbot helps in improving customer service and reduces cost.

6. Lead generation and pattern recognition

Users interact with chatbots in very personal ways, much like they do with friends and family, chatbots are able to ask much more personal questions as well — questions that would normally be intrusive and annoying coming from a company or brand. These can range from ‘What music do you like? to ‘Where do you like to go on holiday?’. The answers to these questions provide valuable data that can be referred back to in follow up conversations and offer ways to further personalize the experience the customer has with the brand. Chatbots can, for instance, offer special discounts on a customer’s birthday, or suggest songs as per the previous requests and genres.

A bot can ask the necessary and related questions, persuade the user and generate a lead for you. Chatbots ensure the flow is in the right direction to get higher conversion rates. Of course, this also raises privacy concerns, and companies will need to find a balance between privacy and their quest for increasingly extreme personalization.

7. Increased Customer Engagement

Needless to say, it’s important to keep your customers engaged with your brand. According to research, companies that engage with their customers on social media were able to increase the customer spend by 20% to 40%. While social media is doing its job, chatbots can contribute by making the engagement more interactive — usually with a great sense of humor!

A conventional customer service interface usually provides more information than it receives from the users. However, Chatbots, in contrast, give only a slice of information at a time and can lead the interaction based on the input the user provides at each specific time. Therefore Chatbots don’t bore customers with irrelevant and unnecessary information and keep your customers on your platform longer and keep the content flowing by maintaining the conversation.

8. Easier Approach to Global Markets

Whether you are already an international brand with customers all over the world or a local brand who is ready for global business, chatbots can solve your customer care problems in multiple languages and 24/7, 365 days a year. This allows your business to scale up its operations to new markets without having to worry about multiplying incoming requests to be handled.

6 Future Technologies

Friday, January 24th, 2020

There has been a huge increase in the technology involved in the daily life of humans in the past 50 years. From engineers feeding in 0s and 1s into a room-sized computer to a wrist watch reminding us to complete our daily goal of 20,000 steps, technology has come a long way. The common man hadn’t even heard of a smartphone 12 years ago and today it’s hard to spend even a few hours without it. The technological advancement seen in the last decade was unseen in human history and it’s natural that we will one-up ourselves in the coming years. With a lot of new tech being conceptualized developed and tested, the future looks more exciting than ever before. There are many exciting new technologies that will continue to transform the world and improve human welfare. Here are six of them-

1. Self-Driving Cars

Self-driving cars exist today that are safer than human-driven cars in most driving conditions. Google, Uber have been testing them for over 2 years now. Over the next 3–5 years they’ll get even safer, and will begin to go mainstream. The World Health Organization estimates that 1.25 million people die from car-related injuries per year. Half of the deaths are pedestrians, bicyclists, and motorcyclists hit by cars. Cars are the leading cause of death for people ages 15–29 years old.

Just as cars reshaped the world in the 20th century, so will self-driving cars in the 21st century. In most cities, between 20–30% of usable space is taken up by parking spaces, and most cars are parked about 95% of the time. Self-driving cars will be in almost continuous use (most likely hailed from a smartphone app), thereby dramatically reducing the need for parking. Cars will communicate with one another to avoid accidents and traffic jams, and riders will be able to spend commuting time on other activities like work, education, and socializing.

2. Virtual and Augmented Reality

Computer processors only recently became fast enough to power comfortable and convincing virtual and augmented reality experiences. Companies like Facebook, Google, Apple, and Microsoft are investing billions of dollars to make VR and AR more immersive, comfortable, and affordable.

People sometimes think VR and AR will be used only for gaming, but over time they will be used for all sorts of activities. For example, we’ll use them to manipulate 3-D objects.

To meet with friends and colleagues from around the world. And even for medical applications, like treating phobias or helping rehabilitate paralysis victims.VR and AR have been dreamed about by science fiction fans for decades. In the next few years, they’ll finally become a mainstream reality.

3. The Internet of Things

The Internet of Things has long been talked about amongst tech insiders as the next big innovation in-home technology. In recent years, IoT has begun to carve a niche for itself in everyday life with the growing adoption of systems like Google’s Home and Amazon’s Alexa. These devices will continue to integrate more aspects of the home into one harmonious system by utilizing the internet, allowing a user to control anything from the air conditioning to their security via voice command and a small personal assistant.

Apple has announced its plans to roll out the HomePod this year and Samsung is reportedly working on their Bixby technology in order to compete with the success of the Google and Amazon systems. You can expect that one of these devices will be simplifying life in your home and the homes around you by 2020.

4. Artificial Intelligence

Artificial intelligence has made rapid advances in the last decade, due to new algorithms and massive increases in data collection and computing power. AI can be applied to almost any field. For example, in photography, an AI technique called artistic style transfer transforms photographs into the style of a given painter.

Google built an AI system that controls its datacenter power systems, saving hundreds of millions of dollars in energy costs. The broad promise of AI is to liberate people from repetitive mental tasks the same way the industrial revolution liberated people from repetitive physical tasks.

Some people worry that AI will destroy jobs. History has shown that while new technology does indeed eliminate jobs, it also creates new and better jobs to replace them. For example, with the advent of the personal computer, the number of typographer jobs dropped, but the increase in graphic designer jobs more than made up for it. It is much easier to imagine jobs that will go away than new jobs that will be created. Today millions of people work as app developers, ride-sharing drivers, drone operators, and social media marketers- jobs that didn’t exist and would have been difficult to even imagine ten years ago.

5. Internet for everyone

We can’t seem to live without the internet (how else would you read sciencefocus.com?), but still only around half the world’s population is connected. There are many reasons for this, including economic and social reasons, but for some, the internet just isn’t accessible because they have no connection.

Google is slowly trying to solve the problem using helium balloons to beam the internet to inaccessible areas, while Facebook has abandoned plans to do the same using drones, which means companies like Hiber are stealing a march. They have taken a different approach by launching their own network of shoebox-sized microsatellites into low Earth orbit, which wakes up a modem plugged into your computer or device when it flies over and delivers your data.

Their satellites orbit the Earth 16 times a day and are already being used by organisations like The British Antarctic Survey to provide internet access to very extreme of our planet.

6. Cryptocurrency & Blockchain

After Bitcoin’s meteoric price jump in 2017, major tech players have begun to take cryptocurrencies seriously. Along with major Initial Coin Offerings that have hit major news outlets like Etherium, smaller companies are developing Stablecoins that provide an attempt to provide all the pros of cryptocurrency transactions without the price fluctuations that have plagued the system. As these coins begin to work themselves out and exchanges even out the fluctuations in prices, expect these assets to be mainstream methods of payment by 2020.

Blockchain, the decentralized ledger that holds together cryptocurrencies, has applications reaching far beyond financial transactions. Companies have applied the technology to everything, from simplifying tracking and access to information in academia to interesting and amusing games that use complex algorithms to create unique experiences.

You can read more of our blogs here.

Salesforce Integration with DocuSign

Friday, January 24th, 2020

Automate contracts without ever leaving Salesforce.

Salesforce integration with DocuSign allows companies to digitize their customer agreements completely, thus increasing efficiency and security and reducing costs.

Salesforce is a popular cloud-based CRM software that is used by companies worldwide. One of the most useful features that this platform offers is that it allows companies to automate contracts, thanks to its integration with DocuSign.

As a widely-used e-signature solution, DocuSign allows companies everywhere to digitize contracts by enabling legally binding electronic signatures on digital documents. It is extremely easy to use, secure, and reliable, and since it is integrated with Salesforce, it allows organizations to completely digitize their customer relationship management.

Using Salesforce integration with DocuSign, you can easily pull data from various Salesforce objects such as Lead, Account, Opportunity, Contact, and more. You can then sign the documents online, or you can send them out directly from Salesforce to get the required signatures. Once the documents are signed, they are returned to Salesforce and are then attached to their respective records.

Automating your customer agreement processes using technology like Salesforce and DocuSign, which are developed by top UX design firms, comes with plenty of benefits. Let’s take a look at these below:

Accelerate turnaround times

With Salesforce integration with DocuSign, you can easily cut down the turnaround time for customer agreements to hours or even a few minutes. This automation of the workflow allows for increased productivity since your employees can work out everything without ever having to leave Salesforce.

Cost reduction

With Salesforce and DocuSign, you can limit your financial expenses easily, since everything is digitized and on the cloud. This gives you the opportunity to invest your finances in other areas of your business with greater ROI.

Improved accuracy and efficiency

Since Salesforce integration with DocuSign automates processes of agreement development and signing, there will be little to no error. When you have employees manually working on the same tedious task, it’s much more likely that errors which could have been prevented would occur. Transactions are also extremely safe and secure, so you don’t have to worry about breach of important data.

Enhanced customer experience

With the security, accuracy, and efficiency that Salesforce integration with DocuSign provides, your company is capable of providing an overall enhanced customer experience. Your customers no longer have to risk security nor wait for long periods of time for their agreements.

Reduce paper waste

Another huge benefit of digitizing agreements using Salesforce integration with DocuSign is that you can reduce paper waste significantly. With the growing concern over environmental causes, cutting down on your reliance on paper and going digital enables you to do your bit in contributing towards more eco-friendly business processes.

Extended Reality (XR)  How It is Different from AR and VR

Friday, January 24th, 2020

Extended Reality is an umbrella term that encapsulates various immersive technologies that have the ability to merge the physical world we live in with computer-created virtual worlds. This means that top UX design firms combine various components of computer-altered reality including but not limited to Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) to develop XR.

Also referred to as XR, the X in Extended Reality is a variable that can stand for any letter of the alphabet since the components of XR are not clearly established. It includes any technology that combines real and virtual environments, including future realities that we still have not developed yet.

In order to fully understand what Extended Reality is and what it can do, you need to understand the three main components, which are Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR). We explain these below:

Augmented Reality (AR)

Augmented Reality or AR is when computer-generated content is overlaid on the real world we live in, thus enhancing reality using digital content like text, images, as well as animation. This experience can be accessed using either AR glasses or using smartphones, tablets, etc. The key feature of AR is that it is not completely immersive as the augment content does not merge with physical reality, which means that users can still be aware of what is going on around them and interact with reality.

Virtual Reality (VR)

Virtual Reality or VR is a technology that fully immerses users in a simulated digital environment. For this, A special VR headset or a head-mount display is required so that the user can have a 360-degree view of the virtual world created.

Mixed Reality (MR)

Mixed Reality or MR has elements of both VR and AR. While digital content is overlaid on the real world like in AR, this overlaid content is immersive and interactive, as is the case in VR. So, digital and real worlds are blended in real time.

Future Scope of Extended Reality

Recent research has revealed that more than a whopping 60 percent of the respondents believe that Extended Reality will become mainstream in the just the next five years. This shows just how rapidly this technology is being developed, and how willingly the public is ready to adopt it once it is ready and available in the market.

Indeed, Extended Reality has plenty of uses and could be employed in all kinds of fields such as retail, real estate, marketing, training, entertainment, and more. It can also be used by the best UI UX design services. The technology has the potential to completely change the way we live our everyday lives, as it will alter our very perception of reality.

Facebook To End Android Dependency: Here’s How

Thursday, January 23rd, 2020

The social media scenario has been developing over the years. The beginning was with Google’s hangout, then came along Orkut and along that line came the creation of Mark Zuckerberg. Yes, you are right! We are talking about Facebook.

This online social directory became available first to the students of Harvard and later, to anyone who claimed to be of at least age 13. This rule was in place since 2006 and still ongoing. Any person with an account on Facebook can share digital content; it can be text, photo, and other multimedia files in their profile. They can have conversations with other people who are their “friend”, comment on other persons’ posts and even have one-on-one chats. There are several in-built apps that can also be used to complete different tasks or serve specific purposes.

Climbing into stardom

The rise of Facebook to become “the” social media was not slow but not instant either. After changing the name from “The Facebook” to just “Facebook” in 2005, this social media channel was opened to the general public in 2006. Within the year 2009, the company had 350 million users joining in its list and in the summer of 2012, the number finally rose to the magic number of 100 million. By the end of 2018, the number had grown to 2.32 billion, which is more than half of the world’s population and they are all present in the program written in the Harvard dorm room. In 2019, the numbers are becoming less, but with an average of 52%, Facebook is still the top contender in social media sites. However, the introduction of sites like Instagram, Twitter decreased its popularity. Another favorite social media messaging service called WhatsApp has been recently acquired by Facebook. Still, novel services like Snapchat are gradually making their presence felt. However, the company is taking the necessary step to address this particular issue.

The range of devices

Unlike the programs of its predecessor companies, Facebook did not need the user to download or install any installer file in their device. Although in the time when the only digital device was computers, only an internet connection was sufficient to connect and use the social media program. Nowadays, with the advent of smartphones, tabs and other handheld digital devices, it has become necessary to download the app onto the device. Thereafter, the user has to input their information and can access their profile. In the case of security measures, the program or “app” in the new OS vernacular has made some major changes to ensure the security of the user data. Certainly, maintaining an appealing UI is a priority to drive user engagement that both Android and iOS have their own restrictions around. Still, in recent cases, the company has faced some serious problems in the matters of fake accounts, fake posts, and information with a debatable source. Facebook has employed third-party companies to perform the fact-check and other necessary data.

The operating systems

The main limitation the company was facing from the start was the dependence on other operating systems. From the start, it was either accessed from mainly Windows or the Macintosh operating system. When the era of the smartphone or handheld devices came into existence, it was either Android or the specific operating system of Apple Inc, the iOS. Being dependent on these operating systems posed two specific problems:

  1. The coding and the necessary programming tasks become complex when it comes to two different operating systems. Moreover, if only the example of the Android is taken, the OS essentially dictates Facebook about the hardware requirement it will need. Having to depend on a third-party OS makes it impossible to add features because it may or may not suit the specification requirement allowed by the OS.
  2. Facebook has been developing devices like Oculus, and voice-calling services like Portal, which are essentially the development of Facebook. Having to depend on the operating system like Android practically determines that the company cannot add necessary hardware as it may clash with the inherent limitations of Android. Furthermore, the development of new versions or upgrades of this operating system will force the social media company to change the specification of its devices every time, adding to the production and implementation costs.

To cope up with these problems and ensure the independence of its programs and devices from the operating systems of other parties, Facebook has announced that it is now going to build its own operating system from the scratch. According to the general pulse, this step was eventually coming, but the effect on the market and among its users is yet to be seen.

The changeover to its own

The bid to stand on its own two legs in terms of an operating system was abuzz in the grapevine of the computer technology world, and the news was confirmed by the company itself later. Facebook told its users and the general public worldwide that it is appointing one of the creators and developers on Microsoft’s Windows NT OS, Mark Lucovsky. The step taken was supported by the Vice President of Hardware, Facebook, and confirmed in the statement that the company is seriously considering the fact that the future generation should have space for them. In the light of dependency on third-party systems, especially operating systems, it may not be possible for Facebook to achieve the target in terms of penetration and digital presence. For that reason, they are thinking of doing it on their own.

Expert’s opinion

According to the experts also, this step was in the pipeline for some time. Development of VR devices, Other machines like Oculus, a voice-calling feature like Portal, and even the AI-enabled program the company is developing, depending upon OS by Google, or any other company would have been limiting. For one, the developments had to be done according to the changes happening to the OS, and secondly, the hindrance of faster development in the case of Hardware would surface; as the Other OS may not be compatible with the hardware specification of the new development by Facebook.

Signing off

The development of a new OS is certainly exciting to Facebook users, however, there are other factors to consider too. In the future, although not certain, Facebook can become the next Apple, where you have to buy their devices to enjoy their programs. With the world’s majority using android by Google and the number still increasing, the outcome of the project and the decision of the company regarding it will determine the fate of this development.

Growing Revolution of Apache Cordova from PhoneGap

Thursday, January 23rd, 2020

Transformation is the core mantra of new-age businesses. Throughout their operational cycles, business strive to transform and turn into something better. Quite naturally, enterprises are always on the lookout for adopting new technologies that define innovation in a whole new way!

It’s here that we come across Apache Cordova, which also has been through a great transformation. This mobile application, previously known as PhoneGap, was a development framework created by Nitobi which was purchased by Adobe Systems in 2011. Then Adobe rebranded it as PhoneGap. In 2011 again, Adobe/Nitobi gave away the PhoneGap codebase to Apache Software Foundation, a mobile app development company in USA. At Apache, the application was renamed as Apache Cordova. PhoneGap was handed over to Apache to keep it an open source always and follow standards. AppBrain suggests that Phonegap / Cordova powers up 7.94% of the app market share overall. It is ranked #5 in app development frameworks.

So basically Apache Cordova serves as an engine to power the PhoneGap, similar to how a WebKit powers Chrome or Safari. These two frameworks are basically same; however, there are some noticeable key differences that will be useful to a developer.

What Are The Key Differences Between Apache Cordova And PhoneGap?

Since Cordova was born from the PhoneGap codebase, there are bound to be some similarities between the two platforms. However, one thing is for sure that Cordova and PhoneGap are both cross-platform frameworks. PhoneGap is powered by Apache Cordova. The PhoneGap is a product of Adobe that contains additional tools by Adobe that tie with other Adobe services. Therefore, an Apache project is not ideal for adobe services. However, PhoneGap is open source software, and will always be free to use and it will always remain a free distribution of Apache Cordova.

Another thing to note is that Apache Cordova lets you build apps suitable for android, iOS and Windows using web technologies like HTML, JavaScript, CSS and with PhoneGap you can do the same. However, Adobe might charge for added Adobe services integrated into PhoneGap codebase.

Other than this, there is not much difference between the frameworks. If you are a developer, you might want to use PhoneGap if you want to build apps in the cloud without installing any additional local SDK. Otherwise, you can use any of the two frameworks to build app. Note that Apache Cordova is always free to use and always will be distributed by Apache.

How The Transition Changed The Framework?

Apparently, there is not much difference between the two frameworks. Any developer who wants to build a cross platform application with HTML, JavaScript, and CSS can use PhoneGap or Apache Cordova — there will not be much difference in that regard since Apache Cordova uses the same codebase as PhoneGap. However, you will Apache Cordova if you want to contribute to open source project powering PhoneGap. If you want to improve the Apache Cordova codebase, you have to use the Cordova framework. Apache is preferred by big names like Salesforce and Facebook who have customized versions for their SDK and Apache Cordova helps them to enable this use case.

One of the reasons that might make you want to prefer Apache Cordova over PhoneGap is Ionic Framework. The Ionic framework is a distribution of Cordova as well but it comes with additional ionic services. It also includes a full set of native-like controls and user interface bindings. The features/services of Ionic make it much easier to use it with Cordova that ensures a smooth performing application across all platforms.

PhoneGap lets you build applications that are platform independent or hybrid. However, Apache Cordova also lets you build application for platforms like Windows, iOS, Android, Blackberry 10, Amazon Fire etc. Apache Cordova may be a little complex than PhoneGap, but it is much more reliable when it comes to application performance, it allows you more control and is more of an open source. You can test the features and develop your application using Cordova. Although you do need to test features for an iOS on an authentic Apple device, however, in terms of performance Cordova has become much more trustworthy. Basically, the transformation of Cordova from PhoneGap has made it more powerful in its execution.

What Apache Cordova Offers

Cordova is flexible in the way it lets the developer build the application. You can use and re-use codes across platforms when you are building application for different platforms or hybrid apps. Cordova also supports offline scenarios. It will help you build your application by letting you access native device APIs so that the app you build is compatible with the native device.

The tools Apache Cordova offers have a wide range of command tools, JavaScript frameworks and cloud services that augments Cordova. When you are using Apache Cordova, you will get tools like Adobe PhoneGap, ionic, Monaca, Onsen UI, Visual Studio, App Builder, Framework 7, Evothings Studio, NSB/AppStudio, Mobiscroll, Instabug that will allow you to build simple as well as complex application across platforms.

Currently Apache Cordova is favoured by developers who are trying to bring Webview, Web App, Plugins etc. The freedom Cordova allows developers to build across platforms or build focusing a single platform has popularized it. Embedding Cordova allows the app to be mixed with native components.

Signing off

From PhoneGap to Apache Cordova — the journey was short and full of changes. PhoneGap is currently owned by Adobe and Cordova is a product of Apache. To sum up, both the frameworks can be used to develop mobile apps from scratch and can be used to develop mobiles apps across different platforms. However, you can think of Apache as the more powerful version of PhoneGap. PhoneGap originally was not an open source framework, but now it is open source and free and it will always remain that way. While Adobe PhoneGap may charge you for extra Adobe services, there will be no charges to use Apache Cordova. Any leading mobile app development company in USA prefers Apache Cordova as it is flexible, promises smooth running of mobile apps and is easy to download and install.

The journey from PhoneGap to Apache Cordova has been revolutionizing. While PhoneGap began in a schizophrenic manner, Cordova is more orderly and well-managed and therein lies the success of Cordova.

What is Business Process Automation?

Thursday, January 23rd, 2020

A smoothly running business requires a lot of effort to run efficiently. Several complex processes need to get assimilated in their functions and integration of those processes leads to the development of hitch-free operations. There are two types of processes in business operations; one, the repetitive, mundane jobs that only need practice and the latest information, and secondly, the jobs that need actual human intervention to get completed.

Categorically, the latter category is still to be pursued for digital transformation, but for the former category of jobs, there are now digital functionalities that can complete these processes by ease. This discipline is called Business Process Automation (BPA) and can simply be demarcated as the digital automation of complex business processes.

Business Process Automation Overview

You must be aware that a business needs several rule-driven, workflow-based functions to run smoothly. BPA can be used to implement the automation of these repetitive jobs that are governed by pre-set guidelines.

This functions to improve the workflow and develop the existing workforce to provide an output that is better in both functional and performance aspects. However, in many cases, it has been seen the complexity of systems in place is becoming a hindrance in implementing an effective automation solution.

Development from mechanical to processes

Now automation of processes is not uncommon in business, especially in the manufacturing sector. There have been robotic machines that were used to perform dangerous or repetitive tasks that ultimately produced a product with better specifications and the minimum amount of human error.

The reason for RPA and BPA is simple — organizations are losing a whopping $140 billion every year in wasted time, lost opportunities, and duplication of efforts. Plus, 90% of employees are burdened with repetitive or mundane tasks which can be automated to great effect

This means that BPA has the potential to not only cut unnecessary expenditure but also reduce the cost of getting the work done. This double upshot provides a massive impetus for organizations to go in for process automation.

At that time, the official processes were done solely by humans; with the application of computers, the process just became faster. Human efforts and labor were still there, only the calculation and analysis were done digitally. There was almost no digital involvement to manage the workflow of information.

New developments

With the advent of digital software and other programming assistance, the job became much easier. In recent times, the newly developed “software robots” are becoming useful in performing a double-pronged approach. Firstly, they are becoming instrumental in proficiently managing the data workflow, and secondly, they do not disturb the chain of work, but work in the background to complete tasks for the future, subject it to specified conditions and escalate it to ensure a greater sophistication and expansion of possibilities which were not possible through mechanical automation alone.

The benefits of BPA

The process of BPA is now becoming easier due to the application of “software robots”. The help they provide encompass the full process and the automation becomes stress-free. The advantages that this new approach of BPA offers to the business processes are;

Productivity

The foremost benefit that these software bots provide is the increase in productivity. This becomes possible because of two reasons,

  1. Efficiency gets a massive surge as these software programs work without getting tired, and does not commit any sort of mistakes.
  2. The software does not miss any deadlines provided the information required is correctly fed in the system.
  3. The completion of the assigned workflow becomes accelerated as the response time quickens to instantaneous.

Moreover, as the number of workers is reduced after the implementation of BPA; the company can save money on the overhead. Able-minded workers could be assigned to solving more complex yet unnecessary problems rather than wasting time behind a mundane repetitive process.

Precision and reliability of data

There is a popular adage, “machines do not make mistakes”. Quite true, as the machine blindly follows the person who gives it an order; either by vocal, switches or in the modern age, computer programming. This is also true for this new software bots. They never differ from their chosen actions, unless ordered to do so. This ensures better compliance with the existing laws and an audit trail. The inadvertent human error has less chance of occurring and the output of the process is guaranteed consistent.

Cost reduction and increased profit

Using this novel software tools ensure that the cost of completing a project goes down. When you can spare the cost of maintaining labors, the cost of overhead will go down. Additionally, the workers who were attached to these repetitive works could now be engaged in other high value and complex projects. Such a division of duties can be beneficial in the financial and work sectors. The workers feel their increased value and are subjected to a deeper sense of fulfillment.

Accessible and elastic

Being software, there is no chance of the human problem of achieving proficiency in a single subject. The software can be programmed to complete any type of job and it can perform the interlinking of two different jobs also. If the business requires so, the software robots can be commanded to work across departments, with a digital conversation across many projects, so that a single system can complete a lot of interrelated jobs.

Which functions can use BPA?

The jobs of every department are specific and are required to keep the company running. There are some functions which can be performed with these “workbots”. To know on which jobs you can apply this software, look for the following pointers in them;

  1. Tasks following a set of rules
  2. A job with anticipated inputs and outputs.
  3. Monotonous and/ or labor-intensive tasks.
  4. Tasks with high-volume of work.

Case in point, suppose you need to prepare a quotation for a client on-the-go. What are your steps to follow? These are more or less generating the quotation, letting your superiors know, getting approval, attaching the document, queuing it and sending it to the customers. To do each of these jobs will require considerable man-hours. With help from software used in BPA, the jobs could be done automatically and the person can concentrate on other complex targets.

To conclude

Although, the implementation of BPA in the existing system has to be done with care. First and foremost, it must be understood that the existing resources must be adapted to the working of BPA so that the cost of implementing a system from scratch is lessened. To add on to it, you must also ensure the assured chance of productivity improvement, error-free delivery, and scalable system of programmed job accomplishment.

What is Salesforce Billing & CPQ?

Thursday, January 23rd, 2020

The modern business landscape is constantly growing and changing according to modern technological trends and customer demands. It is a market of tough competition and only on-point services to a customer can ensure a successful prospering business.

Traditional methods of maintaining and keeping track of customers have already started to fall short. To stay updated with the current tides, businesses have started to shift towards using software and automation to deal with the business transaction. Even customers now prefer to deal through online methods thus pushing vendors to upgrade their business with the integration of automation.

What Is Salesforce Billing?

When it comes to billing and customer subscription, companies lean towards automation as it is much easier to use and hassle-free. That is why keeping in mind your needs and requirements, Salesforce has brought for you automated billing. Through cloud salesforce billing you can create and automate the invoices, payments, and revenue.

Salesforce billing is an add-on package that uses the key records and information from Salesforce CPQ. After an order is placed under Salesforce CPQ billing picks up the order and generates a record for an invoice, payment, and revenue. Using Salesforce Billing requires you to integrate with Salesforce CPQ.

What Is CPQ?

The term CPQ stands for Configure, Price Quote. The CPQ is a sales tool for businesses to generate quotes for orders swiftly and accurately. Quotes generated with CPQ software automated according to rules that are set beforehand so that you can do pricing that is error-free and according to the product’s quantities, discounts, customization, and optional features. Automation in pricing means you will not have to manually calculate the price which is time-consuming and subject to human error, so you can maximize your profit while providing reliable service to your customer. CPQ is a software program that is useful for both big companies as well as small businesses.

You can avoid incorrect pricing, unapproved discounts, and all the hazards by using CPQ. CPQ allows the process of pricing to be faster and accurate and therefore avoid any conflict with your customers regarding pricing, configuration, etc. When you have done away with all the time-consuming process, you can spend more time with your customers. Even your sales staff will be free to approach and deal with more customers. Study shows that only 35% of a salesperson’s time is available for selling which means that if they were free they could utilize that time to make great sales. Good use of CPQ will immediately increase their efficiency.

CPQ can also help your business with savings and revenue. It will not only ensure an efficient sales process but will also help you to grow your profit margins. Users of CPQ have seen 4-fold growth in their net profit over 5 years. This increase was only possible because of time savings, limits on discounts and the ability to offer a variety of options to the customer.

How Salesforce Billing Works?

With salesforce billing, you can invoice an order and manage its balances through credit and debit notes. You can automate customer payments and process them through a third-party payment gateway. You can also maintain and keep track of all the transactional data into finance books and map that data into an ERP.

  1. Step one: Salesforce billing runs on several rules that decide when and how to create the transactional records. Many order products can look up to the same rule which in turn lets you manage groups of products under one rule based on how you want salesforce billing to handle them. Some of the important rules are:
  • Whether to create an invoice
  • How the invoice line’s pricing and date values influence the billing periods, dates, billing cycles
  • Whether to create a revenue schedule and revenue transaction
  • Whether to calculate tax
  • How to calculate tax based on tax integration and tax data
  1. Step Two: After quoting in Salesforce CPQ, you can create an order and a contract. The contract will be used for future sales transactions that will help users to create amendments and renew their subscriptions. When you create an order from a quote, its order products have an un-activated status. Keep in mind that only activated products can be billed. So you can provisionally keep a product un-active until it is ready for billing. Orders also lookup usage summaries that store information about usage-based products.
  2. Step 3: salesforce billing also lets you create and manage reports on your revenue for a product or service. It is a process of accounting for revenue for a product. You can spread your revenue over a set period, or you can use bundled products and services for calculating the revenue. Bundled product refers to all the products you deliver at once or overtime. You can add discounts or credit on your products. Add on orders, contract amendments, customer acceptance, and service deliverability, selling the product to new customers or new regions — all of these can be ways to report your revenue.
  3. Step 4: ERP or Enterprise Resource Planning platforms are complemented by salesforce billing by converting Salesforce CPQ’s data into transactional data. The ERP system will inherit the matching data which can then be used for creating general ledger and financial reports. This process helps salesforce billing and salesforce CPQ to manage customer financial touch-points. You can create an invoice, manage all the payments, revenue calculations, identify key stakeholders and do much more with ERP integration with your salesforce billing.

Conclusion

Therefore, in short, salesforce billing allows you to manage the billing order, see product ratings and processing status, helps you to generate the invoice, apply taxes where needed, manage payments, understand your revenue, keep track of financial periods and generate reports on a different stage of the billing process. The salesforce billing makes it so much easier, faster and efficient for businesses to manage the whole billing process. Thebest iOS app design company leverages salesforce billing to manage their billing process. So, if you are one of them, it’s time to embrace the power of Salesforce!

Future-Proof: Leverage Technology To Drive Innovation And Success In The 2020s

Thursday, January 23rd, 2020

Technology has completely taken over every aspect of our life. The business landscape is no different, and constant changes in the tech world have revolutionized business processes as well. Seagate said that 2/3rd of CEOs will start focusing on digital strategies to boost customer experience by the end of 2019. Also, IDG says that 44% of the companies have already begun their march towards a digital-first approach for customer experience.

It is clear that technology is coming up in a big way to drive customer experience. If you are not taking initiatives for digital transformation then you are bound to be outpaced by forwarding looking enterprises with a focus on stellar customer experiences.

Moreover, technology is not a static concept. It is always evolving, dynamic, and volatile. This is bringing about a paradigm shift in the way we think, act, buy, and make a decision. BE it genomics and advanced DNA for spousal choices or autonomous vehicles, the world is fast embracing digital. If you too want in on this high impact sphere of technology then the first step would be to know the different trends that will propel the digital transformation pace in 2002 and beyond. Read on to know what these trends are –

1. The Rise of AI

AI or artificial intelligence is no longer the stuff of science fiction novels and those bizarre shows. This is the age when machines are getting at par with the human brain. Developers and data scientists are coming up with new and interesting frameworks for AI. It started with the RP-ing games and has now ventured into the simple everyday aspects of our daily life. The AI system can control everything from our smartphones to GPS navigation. Companies like Amazon and Google have come up with their personalized AI models. You can have human-like realistic interactions with a machine.

The upcoming year would see further improvements in AI. The rise of supercomputers and robotics have further contributed to this trend. Smart homes, smart TVs, smart cars are no longer a dream. We have automated, digitized systems at our disposal.

2. All About AR/VR Reality

Augmented reality and Virtual reality were usually associated with video games in the Yester changes. All that changed when AR was introduced in mainstream media. Machine learning scientists and coders are constantly working at making our lives easier, convenient, and more time-efficient. AR or augmented reality is a concept that allows people to stream live content and get digital updates on any device connected to the network. Almost every platform has now become optimized for the mobile phone. Mobile e-commerce, app development, and database management have become very lucrative fields with a lot of scope for research.

Virtual reality, on the other hand, is a space where a person gets to experience a different world altogether. It is a complete audio-video holistic experience. This immersive exercise helps you shut out the real physical world for a while and enter a different sphere. In 2020, we can expect a mixture of these concepts. The rise of MR or mixed reality would be a framework that would allow for more transparent interactions with digital assets and machines. Microsoft’s HoloLens is a good example of how MR can change our lives.

3. Intuitiveness and Code-free Platforms

Every device or platform that we use these days is programmed to make things simpler and more value-adding for the user. A simple web store or a full-fledged application- intuitiveness is the bind that connects it all. Also, website development is no longer the domain of developers and software engineers. These days, anyone with an idea and an internet connection can build their website in a matter of minutes.

The rise of WYSIWYG website builders gives you a preview of how the content would appear on the user-end browser. You even get the provision of making real-time changes to the content with the on-site editor. And the best part? You can do all this and more without having to write a line of code.

4. One System to Rule Them All

Technology these days is all about fragmentation and yet having a distinct hierarchy. There are super systems, huge databases, and frameworks to control all the aspects of your business. This gives you better control and flexibility over the operations. It also boosts your reach, performance, and productivity. The rise of social media has changed the face of marketing. There are different updates on social media networks that allow developers to advertise their brands and get more views.

Facebook, Twitter, and Instagram have entered the eCommerce game with great gusto. Everyone wants to build a substantial social media presence to become more reliable and relevant. Trending on social media is a sure shot way to success. And in the forthcoming year, we have predicted more of content marketing and social media boost. The rise of influencers, bloggers, vloggers, and other internet celebrities bears testament to this fact.

5. Growth of the IoT Framework

IoT or the internet of things is a framework that gives developers space where they can connect multiple devices and platforms in a single network. This simplifies the data sharing and customization process. You can now access, share, and compute information quickly and conveniently. It also gives you better online visibility. SEO optimization, CRM systems, and content management are some of the biggest trends that show immense potential in the next year. Brands will try to make their services more user-friendly and relevant to the average web user. Gone are the days when a few big shot companies ruled the market. Today, the competition is ruled by demand patterns and market metrics.

The developers need to have an in-depth idea of the market, the competition and the techniques they’re using. IoT gives you a better grasp on things. It makes information more accessible. You have better control over the data you’ve collected. It also reduces the risk of cybercrime as you can set firewalls, antivirus programs, and encryptions to protect the information. IoT is being used by several companies these days, including industry leaders like Google and Amazon.

The Business advantage

Leading an enterprise and a team of talents isn’t an easy task. Technology can play the role of an indispensable asset. Whether it’s creating a unique enterprise infrastructure, designing a UI, integrating Salesforce into the existing system, or adopting web application security, technical upgrades are necessary for every enterprise.

As we say welcome to 2020, the latest tech trends are surely going to make a pronounced impact. Enterprise owners need to adopt these changes and make their venture future-ready!

Drone Technology — Uses and Applications

Thursday, January 23rd, 2020

A drone, also known as an unmanned aerial vehicle or UAV, is basically a flying robot that can be controlled remotely or it may have the technology to fly on its own using software-controlled flight plans which are embedded in their systems.

Drone technology is something that is continually evolving, with investments in it increasing year by year. This is because drones have a wide range of uses that are crucial for several industries. For example, unmanned aerial vehicles are commonly used in the military for gathering intelligence, for anti-aircraft target practice and more.

The military isn’t the only field where drones have irreplaceable value. Today, they are used in weather monitoring and prediction, traffic monitoring, in search and rescue efforts to reach places that are impenetrable by humans or larger machines, in surveillance, etc.

They are even used for personal and business purposes. Real estate and delivery services are among the industries which have really benefited from drone technology. When cameras are attached to drones, they are used for aerial photography and videography by photographers, filmmakers, real estate agents, etc. Many top UX design firms play an important role in the development of drones.

How does a drone work?

Drone technology works in conjunction with GPS and onboard sensors. Today, many drones have advanced features that make them extremely durable and intelligent, thus widening their scope of use. Below, we take a look at the different components of drone technology.

Radar positioning and return home

Modern drones are integrated with dual Global Navigational Satellite Systems or GNSS, which includes GPS and GLONASS. These drones can fly in GNSS as well as non-satellite modes. Radar positioning helps in accurate drone navigation and also displays the current position of the drone in relation to the controller. The Return to Home feature guides the drone back to the controller.

Obstacle detection and collision avoidance technology

High-tech drones come with obstacle detection and collision avoidance technology in order to ensure safety. These sensors thoroughly scan the surrounding environment, while SLAM technology and software algorithms produce the scanned images into a 3D map.

Gyroscope stabilization

Drones can fly smoothly because of the gyroscope stabilization technology embedded in them. In addition, the gyroscope also provides important navigational data to the central flight controller.

Inertial Measurement Unit (IMU)

The IMU is a technology that can detect the current acceleration rate using one or more accelerometers. It does so by detecting changes in various rotational attributes using the gyroscope.

Motors and propellers

These are technologies that enable the drone to move into the air and hover or fly in any direction. They let the drone either hover or fly based on the data received from the flight controller and electronic speed controllers.

IoT: The Internet of Things

Thursday, January 23rd, 2020

Introduction and background

IoT, which stands for the Internet of Things, is a term that is used for connecting a bunch of devices we use in the real world to the internet. Today, many electrical devices such as tablets, smartphones, laptops, TVs, etc. are connected to the internet, thus allowing us to make use of the many benefits the world wide web offers. With IoT, the idea is to connect as many objects as possible to the internet, so that we can achieve a worldwide system of interconnected objects.

When objects have internet connectivity, it means that they are capable of transferring information. In other words, data can be sent and received from one device or system to another. This communication of information makes our life much easier and more efficient, and as the world progresses, we only going to rely more on the internet and objects with internet connectivity, also known as smart devices.

The aim of IoT is to connect multiple objects we use every day in the real world to the internet so as to make our lives easier.

Challenge

The main challenge in understanding what the Internet of Things is that it is so loosely defined. The scope is so broad that it is difficult for people to understand that such a concept is a possibility in the real world. When there are so many possibilities and examples of IoT, it can be tough to really understand what the concept is about.

Moreover, most definitions of the Internet of Things that you can find online are extremely technical, which only adds to the confusion. For a concept whose basics are pretty simple, the complex definitions and broad scope make IoT more confusing than it actually is.

Solution

The Internet of Things allows objects across the globe to be connected to each other using the internet. The great thing is that these objects do not have to have huge storage or a supercomputer embedded in them. They simply need to be connected to a supercomputer or super storage, and IoT does exactly this.

So, IoT aims to extend the power of the internet beyond just computers and smartphones to a whole range of other objects and processes. In doing so, it helps businesses and people gain better insight into the 99 percent of objects and environments which are still not connected to the internet. This, in turn, encourages higher-level work that is more meaningful.

Key Insights into the Future of Software Testing — 2020 Vision

Thursday, January 23rd, 2020

With the growth of digital technology and the widespread use it has in our daily lives, the need for reliable and efficient software testing has also increased. Developers need to ensure product quality after an app design agency works on it and before it is rolled out into the market. As such, it is not an exaggeration to say that software testing determines the fate of a product.

Considering the huge role that software testing plays in the success of an app, it is important to know where the industry is headed to in the coming years. Such insights help us understand how better to improve the products that are put out most efficiently.

Before learning about future insights read another article about software testing from the link:- https://medium.com/@successivetech/getting-started-with-testing-react-component-e9e811856f3c

Below, we take a closer look at four main insights that are predicted to dominate the software testing industry in 2020:

Testing both the API layer and UI layer are equally important

Most professionals who are involved in software testing, such as developers, project managers, manual testers, and so on, test both the front and back-end of applications. This indicates that today, testing the API layer is equally important as testing the UI layer. Since testers are tasked with testing multiple layers of software, they must be equipped with the necessary tools so that they can test with ease. In the coming years, more testers will likely focus on both API and UPI layers.

Machine learning-enabled automated testing is the future

By 2020, the number of testers automating more than half of their API tests is expected to grow significantly. This means that automated testing will soon be the norm in the near future. Machine learning has already heavily impacted the way software is developed, and its impact on software testing is also expected to grow. For instance, machine learning can be used to optimize the test suite to search for excessive, or it can be used to predict the main test configurations based on previous checks.

Teams are working on shortening release cycles

Even though teams are not as agile as they wish to be, this trend is likely to change as they are continuously working on deploying more regularly. A huge number of software testers are expected to release either daily or weekly in the coming years, thus shortening their release cycles.

More focus on user experience

High-quality UX has grown to become one of the most important determinants of success for products in the world of software today. Regardless of whether the product is aimed at a simple user or for an experienced software developer, being user-friendly is a crucial key. This is exactly why testing user experience has become such a critical part of software testing, and the need for the best UI/UX design services is growing. This trend is expected to grow in the coming years.

Understanding Conversational AI Technology

Thursday, January 23rd, 2020

Put simply, conversational AI refers to technology that can automate communication by using speech-based assistants, messaging apps, and chatbots. This helps businesses in creating a highly personalized experience at scale.

Today, conversational AIs are more popular than ever, and their rapid advancement points to a future where we are likely to become more reliant on this technology for our daily tasks. The best UI UX design services are requested time and again by businesses to integrate conversational AIs into their operations.

For example, you or someone you know may have Google Home or Amazon Alexa at home. These are two of the most popular speech-based assistants available in the market today. You can have conversations with these AIs, ask them to carry out certain tasks for you such as setting up an appointment, ask them to play music, etc., simply by talking to them as you would to another human being.

What makes conversational AI Technology so appealing to the masses is that they are driven by a language we are already comfortable with. Whether they are chatbots or speech-based assistants, you don’t have to learn complex processes to operate a conversational AI. They can either be engaged with using full sentences or using word options from a menu and can support two-way interactions with the user, thus connecting humans and machines like never before.

How conversational AIs can affect your business

It’s not difficult to see how businesses can benefit from the power of conversational AIs. One of the key appeals of this technology is that it can carry out personalized interactions with many individual customers simultaneously. On top of this, it enhances engagement and streamlines communication, thus providing an overall better customer experience.

By enabling businesses to hold seamless and synchronized communications with their customers on whatever channel the customers may be using, conversational AIs allow improved efficiency and better customer satisfaction. For example, a customer on a website using chatbots for a query can have any issue resolved in a matter of a few minutes, without having to wait to speak to a representative.

Customers today are already pretty familiar with conversational AI in its different avatars. The younger generation prefers to communicate over conversational AI-enabled platforms than other forms of communication such as phone calls.

Thanks to its ease of use and its efficient nature, conversational AI is gaining momentum, with many top UX design firms investing in it. This means that businesses can use this modern technology to automate customer-focused touchpoints on various channels including their website, social media, and even smart assistants like Alexa and Google Home.

Google Bert Update

Thursday, January 23rd, 2020

Almost five years ago, Google introduced a development known as RankBrain to its search system. Now, it has rolled out a new change known as BERT, and the company calls it “the biggest change of the last five years”. This means that BERT is the biggest change to hit Google’s search system since RankBrain came out, and we can only expect a huge impact on searches.

BERT, which stands for Bidirectional Encoder Representations from Transformers, is a neural network-based technique for language processing. It is a Natural Language Processing (NLP) that has been pre-trained in the Wikipedia corpus and is capable of helping Google gain a better understanding of language, content, and queries so that it can serve better results to users, including enterprises such as top UX design firms and individual users.

Google said BERT helps better understand the nuances and context of words in searches and better match those queries with more relevant results. It is also used for featured snippets. What makes BERT unique is that it can use the context and relations of every word that is found in a sentence, as opposed to one by one in order. This means that simply by looking at the words that come before and after a particular word, BERT is capable of figuring out and understanding the full context of that word.

Understanding BERT better

With this new technology, Google can gain a better understanding of the full list of a query that a user has. To better explain this, Google even gave a very simple example that is easy to understand. If a user searches for “2019 brazil traveller to USA need a visa”, the word “to” and how it relates to the other words used in the query is very important if Google is to give relevant and useful results for the users.

Initially, Google did not have the technology to understand the context of the word “to” and so, it would provide results related to U.S citizens who are travelling to Brazil, rather than a Brazilian travelling to the U.S. In other words, it was not capable of returning accurate, relevant results which the user was looking for.

However, with BERT, the search engine will be able to understand these words in queries a little more like humans do, meaning that it is able to understand the importance of the word “to” in this particular query. Thus, with BERT, Google is able to provide enhanced user experience by returning highly relevant results.

Optical Character Recognition Implementation

Thursday, January 23rd, 2020

Introduction and background

Optical Character Recognition (OCR) is the technology to read and convert typed, printed, or handwritten characters into machine-encoded text or a format that the computer can manipulate. As a subset of image recognition, it is commonly used as a form of data entry with the input being some sort of printed document or data records such as bank statements, passports, sales invoices, resumes, and business cards.

Android version

For this, the services/APIs which were used for implementation was Xamarin. Google Play Services. Vision, Our team, was successful in this project as the response rate to be expected in less than one second. The system will be able to read the text in grey and red color with a 65 to 75 percent accuracy in grey text and a 90 percent accuracy in red text.

The process flow includes the user opening the camera and placing it above the lock, followed by the camera detecting the surface. After this, it captures the text and returns the value after processing it.

The Android version of the application can have a custom camera that will capture the video stream of the lock, then divide it into frames, capture the text, and adding it into a list of text. This cycle will repeat until two texts are found to be similar. This procedure will increase the chances of correct detection of the lock instead of just capturing the image, detecting the text within the captured image, and then presenting the output. However, it will also affect the processing time/response rate of the complete operation.

The more efficient working of the application will depend on the latest version of the Xamarin.GooglePlayServices.Vision

iOS version

For the iOS version, the services/APIS used for implementation was text recognition. ML Kit’s text recognition APIs can help you recognize any Latin-based language. This translates into the automation of data entry for receipts, credit cards, and business cards.

With a response rate of less than one second, the system has the ability to read the text in grey and red color. With grey text, the accuracy is at 60 to 70 percent, while the red text is at 80 percent.

The iOS version is supposed to have a custom camera that can capture the lock’s video stream, which will be divided into several frames. From the frames, the system will capture the text and adding it to a list of texts. Until two texts are found to be similar, the system will populate it as the lock code does to the user.

One limitation is that accurate capturing of data depends on the lighting condition of the surroundings as well as the condition of the lock.

Google Ads Lead Form Extension- A New Way to Capture Leads

Thursday, January 23rd, 2020

Google Ads is doing it again — testing a new lead form extension so that its advertisers can capture more information about their customers. Will the new lead form extension work?

In 2010, Google came out with contact form extensions. Leads were sent to an advertiser’s email inbox. The contact form extensions never saw the light of day. In 2011, Google rehashed their plan and came out with cost-per-lead ads. Users could submit their phone numbers or email IDs directly from an ad to request more information. That idea didn’t work out well either.

Here’s the latest news. Google Ads is testing ways for businesses to capture customer information through lead form extensions. The extensions are currently in beta testing. These ad extensions help advertisers to capture leads from text ad campaigns.

Why it’s important?

The new lead extensions can significantly help advertisers generate more leads from search ads. However, the quality of these leads will remain questionable, and it is up to advertisers to ensure they follow up with these leads to find out if they are qualified leads.

The new lead form extension is designed to attract customers with exciting and innovative call-to-actions (CTAs). The CTAs can be in the form of a simple website link or as a direct download.

Businesses/advertisers can customize their lead forms using their unique title and description and then indicate what information they require from customers. Some information that businesses can ask for include:

  • Customer name
  • Phone number
  • Postcode
  • Email address

This might seem like very limited data to capture, but with the integration of webhooks, advertisers should be able to see an easy transfer of lead data to sales systems.

Better still- The new option is designed for mobiles as well

Why should we care? Simply because advertising on mobile can be super hard. Small screen sizes, slow connections, and customers’ short attention span make mobile conversion rates much lower than desktop conversion rates. The lead form extension will come up beneath an ad search on mobiles and tablets and allow a user to provide their contact information directly through an advertiser’s ad on the SERP.

What else can a business/advertiser do?

Businesses can design their own background images for each lead form to make them look more attractive.

Businesses can customize the message that appears once the customers submit their information.

What Google Ads support pages say:

A Google Ads support page states that these extensions can be integrated into the business’s CRM.

Another support page mentions that lead form extensions in search ads is a beta feature that is available to only some businesses. The page goes on to explain that other businesses may belong to sensitive verticals/sub-verticals that make it impossible to use these lead form extensions.

Salesforce Data Migration Best Practices

Thursday, January 23rd, 2020

Introduction

Salesforce data migration is the process of moving or migrating Salesforce data to other platforms. The migration is a way of cleaning the data. The data should be:

  • Complete — contain all the necessary details for all users
  • Relevant — Required information should be included
  • Timely — The data should be available when needed
  • Accessible — the data should be accessible immediately
  • Valid — the data should be in the correct format
  • Reliable — the data should be authentic
  • Unique — There should be no duplicate records

The challenge

To migrate data in Salesforce from one organization to another or from one division to another.

The Solution:

Define which method is best suited to import/export your data. Then, understand the most effective practices for organizing and migrating that data.

1. Begin by identifying the data that needs to be migrated.

Choose objects that need to be migrated.

You might want to migrate only the “contact information” from every account, or you might even want to migrate “account information” from a particular division.

2. Create templates for the data that needs to be migrated

An excel template must be created for each Object. This is done using a data export from Data Loader.

Objects have necessary relationships that dictate the order of data migration. So, identify the required fields for each Object.

3. Populate all the templates

Make sure to review the data before populating it in the template.

4. Prepare the destination org

You might want to create custom fields to store legacy ID information.

Optionally, you can give the custom field the “External ID” attribute, and it will be indexed. By doing this, relationships will be maintained, and you can build custom reports for data validation.

For data that is contained in non-standard fields in the old organization, consider creating custom fields.

5. Validate the data

The following techniques can be used to validate the migration:

  • Spot check the data
  • Review exception reports tracking any data that was not migrated
  • Create a custom report to validate record counts and provide you with a snapshot of the migration.

A few words of advice:

Before migrating the data with Salesforce, you should be sure of how the user IDs of the existing database match the new system.

Ensure you have at least a few licenses available for the old instance after the cut-off date. It will be a good idea to have a few months of accessibility left. So, if you face any issues with migration, you can always go back to the old instance and take your time to investigate the issues.

Keep an eye on the space that is being consumed.

Perform testing before rolling out the instance.

Finally, Salesforce data migration is a useful and important task to provide effective data solutions to an organization. However, it must be performed without affecting the quality of the data within the system.

Tackling Environmental Challenges with Technology

Thursday, January 23rd, 2020

Technology has permeated almost every aspect of our lives — from the way we shop to the way we communicate and even the way we work. It has made the world a much smaller place by empowering people with easier access to products, services, and each other.

Now, many experts believe that technology has the power to do more than simplify our lives — it can help us build a better future. Technology can help us tackle the growing environmental threats that we face today, and it already has to a certain point. Below, we discuss how.

Development of renewable energy

The clean energy sector is quickly growing as more and more companies realize how it can undo the environmental harm. As a result, a growing number of companies are investing in renewable energy sources such as solar, hydroelectric, and wind power, making them more easily available and more affordable year after year.

Going paperless

Companies, as well as individuals, are reducing their use and reliance on paper, as deforestation has become a huge environmental challenge. Every day, a huge number of trees are cut down to make the paper that we use for reports, bills, receipts, and so on. However, technology has allowed us to reduce our reliance on paper by digitizing our everyday lives. For instance, many businesses have moved their operations to the cloud, which drastically reduces paper usage. Top graphic designing companies help businesses create valuable digital content too.

Adoption of a smarter lifestyle

An important key to tackling environmental challenges is changing our lifestyle. For years, we have been accustomed to living as if our lifestyle won’t fail us, but in recent years, we have come to learn that the way we live is harmful to the very earth we live in. This means that we need to adopt a more sustainable lifestyle, and technology enables us to do exactly that.

For instance, technology has given us electric cars that do not have harmful emissions and smart homes with advanced sensors that help us to save energy. On top of this, the rise of the sharing economy through apps developed by the top UX design firms is also a huge lifestyle change.

Monitoring the environment

Environmental monitoring is another way technology is helping us tackle environmental challenges. Government agencies rely on tech-driven tools to ensure that companies follow environmental regulations, while drones are used to prevent animal poaching. Besides these, air pollution, water pollution, and so on are also monitored and measured using tech-driven tools and equipment.

Boost Your Marketing Strategy with Chatbots

Thursday, January 23rd, 2020

Bots have become an integral part of a good digital marketing strategy. Every smart marketer knows that with bots, you can do more in less time. By automating certain basic tasks using bots, a business can allocate their resources more efficiently, while also reaping all the benefits that bots can offer.

Below, we talk about these benefits and why they are worth considering for your digital marketing strategy.

Helps you understand your customers better

Bots help to gain a better understanding of your customers as they provide an interactive way of engaging with customers. Besides, people feel much more comfortable sharing information with a bot than a real person. After collecting valuable data, they can even monitor customer behavior and look into their buying patterns so that businesses can plan their marketing strategies accordingly.

Suggest and sell products

Today, more people are shopping online than ever before, which means there is a huge potential for bots in sales. In fact, many huge brands have already started using chatbots to suggest products and services to users based on an analysis of their purchasing patterns. So, in other words, bots can act as the user’s personal shopping assistant, suggesting products that they are likely to purchase.

For instance, H&M already uses bots in their app to suggest a personalized collection of products which a customer is likely to buy. Not only does this help increase sales, but it also reduces scrolling time for a customer.

Follow up and engage with customers after-sale

It’s not just answering queries and suggesting products that bots are good for. They are used for outbound digital marketing as well. Even after the sale, bots can be sued to send follow up messages to customers and handle proactive customer engagement. This helps to ensure that your customers are satisfied with the product they have bought. It also shows customers that you really do care about their experience.

Improves overall customer experience

Bots are great because they can be employed in so many ways that increase overall customer experience. When users land on your site, having a chatbot that can efficiently answer all their queries and help solve their problems is a huge plus. For this, it is important that you make the bot sound human while designing it. Bots also help to deliver a personalized experience to customers, which is a huge factor in the purchasing decision of customers.

Self-Driving Cars: The Road to a Driverless Future

Thursday, January 23rd, 2020

The idea of driverless cars that can run on roads without requiring humans to control them seemed like something out of a sci-fi movie just a few years ago. It sounded like a far-fetched dream.

However, as we have witnessed, the world of technology and machine learning are making long strides rapidly, which means that many of the things we thought unimaginable are now very close to becoming a reality.

According to the SAE International, there are five different levels of automation for vehicles, which are outlined below.

Level 1 automation (Driver Assistance)

While navigation is controlled by the driver, small steering and/or acceleration tasks are handled by the vehicle, such as lane centering and adaptive cruise control.

Level 2 automation (Partial Automation)

This is where the driver controls the core vehicle but can make use of driver-assistance features simultaneously.

Level 3 automation (Conditional Automation)

A driver is still required at the seat, but certain safety-critical functions can be used under certain traffic and other environmental conditions. Otherwise, the driver must always be ready to take control.

Level 4 automation (High Automation)

Here, the vehicle can drive itself and can perform all navigational functions without needing a driver. However, the quality of navigation may suffer in certain road conditions, or severe weather, or an unmapped area.

Level 5 automation (Full Automation)

Here, the vehicle is fully automated, regardless of external conditions.

Top automotive companies make their predictions

Today, the major automakers in the world are investing heavily in self-driving cars because they know the potential the technology has. Ford expects to have true self-driving cars by 2021, which means a Level 4 automation. According to Ford, the vehicle will not need a steering wheel or a gas pedal, and drivers will not be required as long as you are in a predefined area.

Another car company in the self-driving race is General Motors (GM). Back in 2016, GM acquired Cruise Automation for a whopping $581 million and has since been working on integrating the self-driving technology into their vehicles. As of 2019, the company is testing its driverless cars in select cities such as California, Michigan, and Arizona.

Honda, too, is making news with its ambitious goal of having self-driving cars on the highway by 2020.

An important part of self-driving cars is the user interface, which means that the best UI UX design services are employed heavily by automakers.

Technology in Everyday Life

Thursday, January 23rd, 2020

The Land of Techno-mo sapiens

  1. There is a lot of salagonitiation these days.
  2. Jake got a job in Tajikistan that pays him 5600 Somoni every month.
  3. Doesn’t this song on the radio sound like the one we sang at Thanksgiving last year?

Go ahead. Type ‘meaning salagonitiation’ in your Google search box. Convert 5600 Somoni to your currency. Check who the music director is for both songs.

It is often said that technology doesn’t change people’s basic needs or their natures. But if you monitor your everyday routine and notice carefully, you’ll realize that it has become indispensable. It does not change what you want but it does change how fast you can get it and with how much ease.

We have talked about Docker, Cloudinary and the stories of famous tech entrepreneurs but let’s scale it down this time. Let’s delve into our quotidian routines — from waking up in the morning to finally catching some Z’s in the night. How do we use technology in our day-to-day life? How deeply entrenched is it in our system? Are we controlling or being controlled by it?

Business and Communication

Gone are the days when your boss had to be in the same room as the rest of her team to discuss monthly sales targets or when you had to put your fax number below your phone number on your website. You needn’t coax customers into filling feedback forms and you needn’t sigh over the fact that you haven’t spoken to that professor from college for years. You don’t even have to tell your employee to keep mailing you the revised version of his work after every few days for you can keep a check at it in real-time — thanks to the Google Drive service! Money transactions have also become much easier via apps like Paytm and so has scanning of documents using GeniusScan or CamScanner.

It is all just a click (or multiple clicks) away. With technologies that allow us to connect to people via multiple social network platforms like Facebook and LinkedIn, video conferencing, electronic mail, WhatsApp and much more, communication have become unrestrained and unbounded.

“Sharing is good, and with digital technology, sharing is easy.” — Richard Stallman

Education

Remember when your Aunt bought you the entire volume set of Britannica encyclopedias for your 10th birthday or when you used to carry a pocket dictionary in your bag? That doesn’t happen anymore. Students do not have to make flashcards anymore to learn vocabulary and universities have apps to keep a track of students’ attendance. Dropbox allows file sharing while the TED app provides motivational lectures. Examinations are shifting towards online mode from offline mode and YouTube has replaced a lot of teachers. With mobile apps and websites that allow you to access full libraries and venture into the vast realm of education, the world had transformed into a place where the only thirst for knowledge, not opportunities, determine ‘how much you know.’

Transportation

More and more ride-hailing companies like Uber and Ola are sprouting up with every passing day. Within minutes, app users can get a ride to a place that is 4kms away or 40kms away. Even metro users of different cities can know the fastest route and the respective fares by using apps like Next Stop Paris or Delhi-NCR Metro. However, a major facelift to the domain of transportation has been provided by web mapping services that process data from a geographic information system database. How long will it take me to get there? Should I take the bus or drive? Is there any traffic in the next street? Answers to all these questions and much more are provided by apps such as Apple Maps and Google Maps.

Entertainment

For a common man, advancements in technology have been the most detectable in this sphere. From buying movie tickets on Fandango or BookMyShow to buying apparel, books and much more on Amazon, everything is near at hand. Zomato, another game changer for gastronomes and epicures, gives information ranging from average cost for two to the menu for that particular restaurant. Operating in over 20 countries including India, United States, Singapore and Italy, it has become extremely popular over the years, especially among youngsters. Let’s say that you go watch a movie and then have lunch at a boutique café that plays jazz music. There is one particular song that you find extremely melodious and want to know what it’s called. Just Shazam it! Music, movies, food and more — technology has revamped all of it.

Woven into the fabric of daily life, it has definitely carved a niche for itself. One of the hottest topics of discussion, technology is no more a facility or luxury; it’s an arrant lifestyle.

My team and I are avid seekers of technology. We would be delighted to know what you’ve been doing to contribute to this evolving madness. Feel free to strike a conversation with us.

Voice Technology- The Next Big Thing

Thursday, January 23rd, 2020

Voice technology is a fast-growing concept that has become a daily part of our lives. At home, we have our smart speakers like Google Home and Amazon Echo, both of which make use of their respective company-developed voice technology.

We are all aware of Alexa and Siri — the two most common virtual assistants powered by voice technology. Even on our Android smartphones, we have Google Assistant. All this shows just how heavily incorporated voice technology has become in our daily lives in such a short period of time.

In fact, according to Econsultancy, as much as 40 percent of all internet searches will be activated using voice search by 2020. As more and more people use this technology, the demand rises, which means that technology providers will have to increase their investments in voice technology.

Voice Technology for Augmented Growth

It’s not just consumers who can make use of the power of voice technology; even businesses can harness their benefits. Although voice technology is definitely more popular among consumers than businesses as of now, it is likely that this trend will change.

While just 31 percent of businesses use voice technology at work compared to 46 percent of adults in the US, it is predicted that the first number will see an increase in the next few years. This is because major tech providers are already rolling out voice technology aimed at businesses, including:

Alexa for Business

Amazon is working on developing Alexa for Business, where the technology will store all-important business information related to user accounts, devices, skills, and so on, thereby enabling the virtual assistant to increase efficiency in the workplace. There is no doubt that this tool will be of great use in meetings.

Watson Assistant

With this white label tool from IBM, businesses can build conversational interfaces into any device, application, or channel. The best part is that you don’t have to be a professional technician to be able to use this. AI-powered assistants that use voice technology can be built by non-technical users too.

Voice technology is a melting pot for three different technologies, which are IoT, Artificial Intelligence, and UX, which allows users to make hands-free use of technology. Top UX design firms play an important role in the development of the best voice technologies today.

As more people understand its advantages, it is being quickly adopted by many sectors, including marketing, automotive, fin-tech, healthcare, and more.

Benefits of React Native vs Xamarin: An Easy Comparison Guide

Thursday, January 23rd, 2020

React Native and Xamarin both offer their own sets of pros and cons when it comes to cross-platform app development. Which one is right for you?

Today, React Native and Xamarin are among the most popular tools used for cross-platform app development. But how do you know which one is the right choice for your project?

Using the right tools is critical for app developers because it affects the usability and success of the app. Especially for apps that are to be available on both iOS and Android, seamless functioning on both platforms can be achieved with the right tool.

To help you make the right choice, we compare React Native and Xamarin on various criteria below:

Availability

React Native is completely free, even for businesses. It is an open-source JavaScript-based framework. It also has a very large developer community compared to Xamarin.

Xamarin is also open-source. However, despite there being a free version, you need to spend for enterprise-level applications because the free version doesn’t do much.

Market share

React Native is widely used by tons of top graphic designing companies as well as corporations worldwide, including Fortune500 companies. The Guardian, Skype, Facebook, Walmart, and Tesla are just a few of the companies that use React Native.

For the past six years, Xamarin has been used by tens of thousands of companies everywhere, right from startups to huge corporations. Notable apps such as CA Mobile and Story have been developed using Xamarin. Top UX design firms have built many successful apps and websites using this tool.

Code compilation

For developing apps for Android, React Native uses JIT (Just-in-time) compilation. However, this is not applicable for iOS apps as Apple does not allow dynamically generated codes to be executed on its devices. So, React Native has no option but to interpret the JavaScript code.

When it comes to code compilation, a top app design agency would prefer Xamarin. This is because it uses C# as its codebase, which uses JIT compilation for Android apps while using AOT (Ahead-of-Time) compilation for iOS apps. Thus, compiling managed codes is much easier.

Development environment

React Native allows developers to use an IDE and text editor that they are comfortable with. It also has a Live Reload feature, whereby developers can see the effects of the changes they have made in real-time.

Xamarin is a winner here because of how user-friendly it is, allowing developers to write code on both Windows and iPhone app. The code can be later compiled on a Mac after writing on Windows.

Beginner’s Guide to Blockchain Development

Thursday, January 23rd, 2020

It is a human tendency to want to be where others are. We set trends. We follow them. We revere them. There exists a sense of hope under a veneer of reality that makes us what to pursue an opportunity. Will it be the big break I need in life or will it devolve into a sharp vicissitude of fortune? Should I delve into this right now or give it more time and see how things pan out?

But for those of you who are willing to take the leap, now would be a great time to explore the sought-after Blockchain Technology for it has immense untapped potential and a vast array of applications that put the word ‘multifaceted’ to shame.

The Dot-Com Bubble, the US Housing Bubble, The Dutch Tulip Bubble — we all know how they surfaced and made their way into the economy, lifestyle, and everything else. But unlike these transient fetishes, it seems like blockchain programming is here to stay. So, how exactly do you become a blockchain engineer? Can it really morph into a successful career?

You could look up an expert on LinkedIn and bombard him or her with a deluge of questions like these. You could buy the first edition of ‘Blockchain For Dummies’ by Tiana Laurence. You could also try your hand at different discussion forums OR you could just read ahead.

1. Understand the basic principles

  • Have a checklist of all the different concepts related to blockchain such as mining, decentralized applications, public ledger, cryptocurrency, consensus blocks, etc. — This will help you translate geekspeak to English and truly understand what this technology is all about.
  • Know the difference between the three types of blockchain networks — public, private, and consortium blockchain.
  • Learn from authentic sources and accounts of those already in the field rather than relatively imprecise sources — For example, Ledger, the first peer-reviewed peer-reviewed academic journal that publishes articles on the subjects of cryptocurrency and blockchain technology, would be a great source.

2. Learn how the process works

  • Play around with cryptocurrency to be able to understand the intricate technicalities of the system.
  • Explore different platforms like Bittrex, Coinbase, LocalBitcoins, Kraken, etc. to weigh their pros and cons.
  • See how exchanges, wallets work, and basically how the entire framework is structured.
  • Check out relevant MOOCs on Coursera, Stanford platform, Udemy, EdX, etc.

3. The technical know-how

  • Programming in C++, Python, and Java to acclimatize to the ecosystem of Bitcoin, Ethereum, etc.
  • Web development to deal will the front-end aspect of blockchain development
  • Proficiency in data structures like stacks, queues, linked lists, etc.
  • Basic knowledge of cryptography
  • Understanding of the concept of distributed ledger technology

4. Draw a distinction between important blockchain platforms like Ethereum, Blockstack, Hyperledger, MultiChain, etc.

  • What are their different features?
  • Which ones are open source and which ones are not?
  • How stable is the community base?
  • What advantages do they have over each other?
  • How rapid is the deployment?
  • What do they primarily cater to? — Smart contracts? B2B cooperation? Initial coin offerings?

5. Lay emphasis on Smart Contracts

  • Read about how smart contracts act as a medium between the buyer and the seller.
  • Know why it is said that these contracts can take the place of lawyers in real life.
  • Understand why Ethereum is used as the platform to encode smart contracts.
  • Know the different features of a smart contract — deterministic, terminable, isolated.
  • Learn about Solidity, a contract-oriented programming language for writing smart contracts, and how it compares to JavaScript.
  • Differentiate between different development platforms Solidity is available on like Remix, Microsoft Visual Studio, Consys Enterprise, etc.

6. Hustle, Hustle!

  • Start working on blockchain development and get feedback from other developers to improve your skills.
  • Work on different blockchain-related open source projects.
  • Figure out how this technology can be applied to a wide array of fields such as banking, healthcare, etc.

7. Know how to make money as blockchain developer

  • Which sector or what kind of firm (private sector, government, big tech, etc.) should you work in? What would suit your area of expertise and working methodology?
  • Be well-versed with the nitty-gritties of currency speculation as it can be quite lucrative.
  • Build your own startup or work on remunerative open source projects.
  • You can also build a career as a decentralized blockchain application developer.

8. Know what’s going on!

  • Network with as many professionals, firms, and blockchain experts.
  • Keep tabs on what developments are happening in this field.
  • Go through online discussion forums and pages that center around blockchain technology.

All you have to do now is follow these 8 simple steps to tread on the path to becoming a successful blockchain developer! Hope this helped you. For any further queries, reach out to us.

Recent Posts

Recent Comments

Get In Touch

Ask Us Anything !

Do you have experience in building apps and software?

What technologies do you use to develop apps and software?

How do you guys handle off-shore projects?

What about post delivery support?