Successive Digital at the
Meet us:
Mar 21-23,2023 | Adobe Summit, Las Vegas
Mar 26-29,2023 | ViVE, Nashville, TN
Case Study
Paya UtilityConnect
Cloud-based modern utility billing and collection management solutions developed.
Business Objective
Paya wanted to build easy-to-use utility bill management solutions that simplify public officials' entire payment acceptance process and ensure exceptional digital commerce experiences for the communities they serve.
Learn more
Business Challenge
Legacy application
Paya’s integrated payment solution was built on legacy technologies. They tried to build further solutions over it, which has led to technical debt, and increased operational and development costs.
Non-scalable deployments
Manual testing and deployment processes were in place that did not allow Paya to adopt and implement innovative solutions faster. Ensuring high-end security was also paramount since they deal with US government agencies.
Inconsistent UI/UX
Paya wanted to provide a seamless and intuitive digital commerce-like experience to its platform for both municipalities and citizens for utility bill collection management and bill payment experience, respectively.
Business Solution
Successive Digital helped Paya launch its aspiring citizen engagement and utility bill payment solution, "UtilityConnect.” We helped them in complete digital transformation through advanced consulting and development solutions. Our experienced team helped them switch to a modern and digital ecosystem backed by AWS cloud. We helped them leverage advanced technologies and processes, including Serverless architecture, Microservices, Containerization, and DevSecOps, to reduce the time, cost, and complexity associated with creating, scaling, and managing the application.
Learn more
Download PDF
Download PDF
Key Features
Successive Digital built feature-rich payment and billing experiences municipalities have come to expect from Paya.
Learn more
- Digital utility bill payment solution developed
- Intuitive portal for citizens to view and pay bills
- Multilingual capabilities enabled
- Increased electronic payment adoption
- Streamlines collections
- Autopay enrollment
- Real-time payment or service-related notifications
- Improved efficiency for municipal customers
- Easier reconciliation of payment deposits
Business Impact
We Create a Valuable Difference
Reduced The Error Rate By
90%
Operational Efficiency Increased by
80%
Want to Speak to our Solutions Expert?
Book a Meeting
Our Work
Delivering Innovation with Disruptive Technologies See All
Creative
Meeting Hub
An advanced meeting room booking platform to encourage a collaborative workspace
Read more
Digital Enterprise
Smartfarms
A modernized approach to help farmers achieve higher business growth
Read moreSuccess Stories
CRE Models, USA
We worked on our first project 6 years ago, our business invests in real estate technology companies and we use their services for all the subsidiary companies that we invest in. I highly recommend them for any requirement you may have in the technical world.
Mike Harris
Managing Director
Display Now, USA
I am extremely grateful to Successive Digital for being a wonderful and strategic partner. The team promptly understood the concept, took daily mockups, presented a comprehensive set of specifications, turned them into designs and built a scalable solution. It’s been awesome working with you guys
Chris Dukich
Founder
Frontier Precision, USA
The process of Successive Digital is extremely smooth and commendable. I loved the upfront communication, well-organized sprints and immersive documentation, especially the Redmine system, to track daily progress easily. We are looking forward to working with Successive on our upcoming projects too.
Chad Minteer
CEO
EWP, USA
When we first got in touch with Successive, we were looking to develop a sophisticated search technology integrated with an AI software system. It was a highly complex project that required a lot of adroitness which is exactly what Successive provided us with.
Myles Levin
President
PlayBetr, USA
We have been delighted working with Successive Digital. They helped us achieve and exceed our business goals. From Laravel, Json, Node to any technology or feature, the team delivered extreme standardization, excellence, and streamlined automation. Thumbs up to Sid and his team.
Marvin Jones
Director
Logics LLC, USA
We have been continually working with technology experts at Successive. I appreciate them looking at our infrastructure to provide suggestions and I’m very impressed with their growth in recent years.
Ben Van Zutphen
Founder & CEO
Contact Us
Our Insights into Digital Innovation
Explore Latest Insights See All
