Business Objective

Business Objective

To deliver a cloud-based facility management and work order orchestration for self-storage companies to submit, schedule, & track work orders seamlessly

Client 10 Federal

Industry ISV

Year 2018

Let's Talk arrow-white arrow-red

Business Challenge

1
Decentralized Order Management Process

Facility managers could not create, schedule, and assign work orders and service requests at any time and from any place. This further resulted in lower productivity and customer dissatisfaction

2
Manual Documentation Challenge

As sales volume increased and inventory was expanding, managing operating procedures with papers and manual processes was becoming complex

3
Lack of Team Coordination

Facility managers, technicians, and clients worked in siloes, resulting in fragmented CX, inefficient management, and complexities

Business Solution

Successive built a cloud-based CMMS (computerized maintenance management system) software having 6 different types of user roles, rights and security levels associated with them. This enterprise-wide solution automates and streamlines all maintenance processes onto a single, easy-to-use mobile platform. We used Kubernetes to manage multiple microservices. As a result, the app can handle multiple requests simultaneously.

Let's Talk arrow-white arrow-red

Want to Speak to our Solutions Expert?

Connect Now

Success Stories

Contact Us